Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
Customers praise S&A Auto Diagnostics for punctuality, clear communication, and reasonable pricing on services like brake repairs, diagnostics, and battery replacements. While most reviews highlight the mechanic's honesty and professional explanations, lower-rated feedback notes instances of late arrivals and distractions during appointments. The shop maintains a 4.9/5 rating from 66 reviews, with the owner responding to every customer comment.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Bar = this company · dark tick = category median.
66 Google reviews we collected
Phrases our text analysis found in 62 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Reached out to get a second opinion on some work I had done myself and Eric got to my location very quickly.”
“I would highly recommend this spot to anyone who needs work done on their vehicle.”
“He worked on my BMW 5 Series, which had a coolant leak, and did a great job.”
“Eric came to do a diagnostic and was very professional and very good at explaining the issue with my truck.”
“He was transparent, honest, professional, and his customer service was truly on point.”
“Friendly, knowledgeable, and fast service- pricing is very reasonable!”
“Erick was a great mechanic, very professional, knowledgeable, and communicative.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired S&A Auto Diagnostics LLC (Mobile Mechanic) for 7 kinds of job. Pick one to see what they paid and said.
My car was way overdue for a brake and coolant flush and Eric was able to get both done for me in an hour the day after I called. 10/10 would recommend!
Extremely satisfied with their service. Eric was absolutely amazing to work with. Fast, clean work and very competitive pricing. They beat every other quote I got for a mobile battery replacement by a meaningful margin. Thank you to the whole team and especially to Eric.
Eric came to do a diagnostic and was very professional and very good at explaining the issue with my truck. I would highly recommend this spot to anyone who needs work done on their vehicle.
I am absolutely 100% satisfied with the service I received from Eric! He was transparent, honest, professional, and his customer service was truly on point. I’m currently looking for a new vehicle, and Eric performed a diagnostic inspection on a vehicle I was considering purchasing. Unfortunately, after the…
Erick was a great mechanic, very professional, knowledgeable, and communicative. He worked on my BMW 5 Series, which had a coolant leak, and did a great job. He also identified a few potential issues to keep an eye on. If anything else comes up, I’ll definitely be using his services again. Thank you, Erick, for the excellent work!
Absolutely top-notch service!! Erick went above and beyond to fix my car issues. Truly a God-send! I have found my permanent mechanic! Erick takes pride in using original factory parts with full warranty. He is honest and fair in work and prices. Thank you, Erick! You are truly the best mechanic in the LA area! Bless you
| Job | Reviews | Category typical |
|---|---|---|
| Auto engine diagnostic | 10 | — |
| General repairs & maintenance | 3 | — |
| Electrical repair | 3 | — |
| Battery | 2 | — |
| Auto battery maintenance | 2 | — |
| Auto maintenance | 2 | — |
| Engine repair | 2 | — |
4.9 ★★★★★ 66 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My car was way overdue for a brake and coolant flush and Eric was able to get both done for me in an hour the day after I called. 10/10 would recommend!
Thank you very much
Extremely satisfied with their service. Eric was absolutely amazing to work with. Fast, clean work and very competitive pricing. They beat every other quote I got for a mobile battery replacement by a meaningful margin. Thank you to the whole team and especially to Eric.
Thsnk you very much
Eric came to do a diagnostic and was very professional and very good at explaining the issue with my truck. I would highly recommend this spot to anyone who needs work done on their vehicle.
Thank you very much for trusting in us.
I am absolutely 100% satisfied with the service I received from Eric! He was transparent, honest, professional, and his customer service was truly on point. I’m currently looking for a new vehicle, and Eric performed a diagnostic inspection on a vehicle I was considering purchasing. Unfortunately, after the inspection, I decided not to move forward with the purchase—but I’m still looking! I will definitely be contacting Eric again to inspect my next vehicle before I make a purchase. I highly recommend his services and wouldn’t hesitate to use him again. Thank you, Eric! You rock! 🙌🏽👏🏽
Thank you very much for trusting in our company and in what we strive for which is great customer service and on point vehicle repair.
Erick was a great mechanic, very professional, knowledgeable, and communicative. He worked on my BMW 5 Series, which had a coolant leak, and did a great job. He also identified a few potential issues to keep an eye on. If anything else comes up, I’ll definitely be using his services again. Thank you, Erick, for the excellent work!
Thank you very much for trusting in our brand.
Absolutely top-notch service!! Erick went above and beyond to fix my car issues. Truly a God-send! I have found my permanent mechanic! Erick takes pride in using original factory parts with full warranty. He is honest and fair in work and prices. Thank you, Erick! You are truly the best mechanic in the LA area! Bless you
Thank you very mucn
Reached out to get a second opinion on some work I had done myself and Eric got to my location very quickly. Together we narrowed down a misfire and sorted it out. Thanks a ton Eric, you are a lifesaver!
Thank you very much for trusting in our company
Erick is wonderful. It was a really great experience. He was very responsive. His communication was excellent. He finished the job on time and the car is back running! Thank you so much for all your help and hard work!!!
Thank you very much.
Erick is the absolute best. He's incredibly honest and upfront about any issues, and clearly only wants what's best for your car without pushing any unnecessary problems to get money out of you like many mechanics tend to do. Don't think twice, and go to Erick!
Thank you very much for your trust
When my timing belt went out on my 4Runner, I called S&A Auto Diagnostics because of their outstanding reviews here. They did not disappoint! I highly recommend their services to anyone in the Echo Park/Silver Lake area. Friendly, knowledgeable, and fast service- pricing is very reasonable! Thank you so much Erick🙏
Thank you very much for trusting in us.
Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
