Analyzing 5,772,7215.8M ReviewsFor 15,89315.9K Experts
Google reviewers rate 27 Red 4.9 out of 5 stars based on 65 reviews, frequently praising the friendly, professional staff and affordable pricing for services like cuts, colors, and brows. Customers highlight the clean environment and willingness to accommodate family members, noting that the salon is often busy. The primary criticism involves a lack of experience with extension services, where a client who drove a long distance felt the consultation failed to provide adequate guidance or encouragement.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
65 Google reviews we collected
Phrases our text analysis found in 48 written reviews
What customers reported paying
Middle half of what 10 customers paid ($27–$89) · gold mark = category median.
How often each topic comes up in the written reviews
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Wonderful friendly staff and did an amazing job cutting mine and my husband’s hair.”
“1000% recommend them and if they are booked, wait, you won't be disappointed at all.”
“This place is always busy because they do amazing work and their prices aren't there to make you choose between feeding ur family or keeping ur hair healthy.”
“After saving me from a terrible haircut, I'll never trust my hair to anyone else.”
“👌 my haircut is super cute and the price was very reasonable.”
“Prices are up front and more than fair for extensions, and the skill here is incredible.”
“Got in quickly, got a wonderful partial color and hair cut.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired 27 Red for 5 kinds of job. Pick one to see what they paid and said.
Love love love this place! The owner is absolutely amazing and trying to find someone that actually knows what they are doing and not scared to say "Maybe we go a different direction " I'm in and out the prices compared to the quality of service is mind blowing. This place is always busy because they do amazing work…
Fantastic experience. Sarah was wonderful and the conversation was relaxed and comfortable. Will be booking again when its time.
I don't usually like the way my hair looks when I get it cut but, I went here for the first time a month ago and got my hair done and love it❤️ it came out exactly how wanted it! And I got brows done, and they look amazing!!
First time going with my daughter. Everyone there were so friendly and it was very clean. I will definitely go back for another appointment in the near future.
I always receive a great cut and wonderful conversation. I highly recommend 27 Red!!
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 13 | $45–$91 |
| Hairstyling | 9 | $58–$136 |
| Hair coloring | 5 | $214–$426 |
| Body waxing | 3 | — |
| Hair highlighting | 2 | $214–$426 |
4.9 ★★★★★ 65 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My husband and I schedule our haircuts together and we always love how they turn out. Sara is always cheerful and super friendly. She even goes out of her way to give extra services when I'm recovering from health issues. We'd recommend her to anyone 😊💖
Aww I just love you guys!!
Love love love this place! The owner is absolutely amazing and trying to find someone that actually knows what they are doing and not scared to say "Maybe we go a different direction " I'm in and out the prices compared to the quality of service is mind blowing. This place is always busy because they do amazing work and their prices aren't there to make you choose between feeding ur family or keeping ur hair healthy. 1000% recommend them and if they are booked, wait, you won't be disappointed at all.
Fantastic experience. Sarah was wonderful and the conversation was relaxed and comfortable. Will be booking again when its time.
After saving me from a terrible haircut, I'll never trust my hair to anyone else. Highly recommend! ❤️
Sara and her team have an amazing salon! They are always so busy but worth the wait for an appointment.
Wonderful place.
These ladies are awesome hairdressers and really support our veterans and community!
I was genuinely excited for my visit after reading so many positive reviews, especially about the extension services. I drove 1.5 hours for a consultation and trim, eager to explore options for adding length or making the transition more comfortable since I'm growing out my pixie. I came in open and ready for expert guidance—hoping for suggestions, ideas, or even encouragement. Instead, the entire appointment felt rushed and dismissive. I was told, very bluntly, that my hair was too short and to come back when it’s longer. That was it. No recommendations for how to manage or style it in the meantime, no suggestions like color or shaping to support the grow-out process, no explanation of what kind of extensions they offer or how the process even works. I had to keep prompting just to get basic answers, and it honestly felt like I was bothering her by asking. At some point, I just gave up and let her trim my bangs so I could leave. The whole thing was under 10 minutes. I’m disappointed—not just in the lack of information, but in the lack of warmth, interest, and support. A smile or a few kind words would have made a big difference. I’m sharing this experience not out of spite, but with the genuine hope that it encourages a more engaged and welcoming approach for future clients. I've read all the wonderful reviews so I don't know what happened. I want the best as always for each one of them. But sadly that's why I'm giving one star, what happened to me was not acceptable.
Hi there! Sorry to hear your experience wasn’t what you expected . Out consultations are only 15 min appointments. I can’t put extensions in someone with as short of hair as yours. I’m sorry if it came across blunt, I specialize in length or thickness. But if I can’t confidently blend your layers, it’s not even an option. As far as your cut was concerned, I recommended letting it grow in and keep trimming the back which I mentioned. I do look forward to working with you in the future when your hair is longer. Again, sorry your experience wasn’t up to par.
Best on the K Pen!
Wonderful friendly staff and did an amazing job cutting mine and my husband’s hair.
Analyzing 5,772,7215.8M ReviewsFor 15,89315.9K Experts
