Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
2nd Chance Transport and Delivery logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

2nd Chance Transport and Delivery

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 98 furniture delivery · 5.0★ from 116 Google reviews

📞 Call (830) 377-5564Request a call backWebsite ↗

Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.2nd Chance Transport and Delivery is better than 99% of furniture delivery.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.2nd Chance Transport and Delivery is better than 96% of furniture delivery.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.2nd Chance Transport and Delivery is better than 99% of furniture delivery.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.2nd Chance Transport and Delivery is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.2nd Chance Transport and Delivery is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.2nd Chance Transport and Delivery is better than —% of furniture delivery.–
—

Reviews for your job

Customers hired 2nd Chance Transport and Delivery for 4 kinds of job.

2nd Chance Transport and Delivery for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$403–$1.4k

All 2 Google reviews tagged “Moving-related packing”

MarciLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

I had about 5-6 heavy items that I needed moved from my garage to my upstairs bedroom. It was literally about 15-25 mins of work for 2 guys, but everywhere else quoted $150+. Found these guys on Thumbtack and they moved my stuff for $75. I will definitely consider them for my next move and would for sure recommend…

Moving-related packingService not listed+ Responsiveness+ Punctuality+ Professionalism
Edie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am still so shocked our entire 4 bedroom house move into a 2 bedroom home went SO quick and smoothly. We had a 27 ft FREIGHT container full of stuff and a very unique challenge to get everything into our temporary very small rental house. We weren’t super organized with what we needed accessible and what we needed…

Furniture assemblyOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality

Price

$241-70% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving3$556–$1.4k
Oversized-item moving3$135–$556
Moving-related packing2$403–$1.4k
Furniture assembly2—

Compare with

Round Table Moving Company logoRound Table Moving CompanyExperts Score 99San Antonio · 4.99★Einstein Moving Company logoEinstein Moving CompanyExperts Score 95San Antonio · 4.94★Big Stuff Movers logoBig Stuff MoversExperts Score 95San Antonio · 4.95★