Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
3 Lee’s Surface Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%91+23.7Value 15%100+15.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

3 Lee’s Surface Cleaners

Pflugerville, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 127 window cleaning services · 5.0★ from 169 Google reviews

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Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.3 Lee’s Surface Cleaners is better than 94% of window cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.3 Lee’s Surface Cleaners is better than 91% of window cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.3 Lee’s Surface Cleaners is better than 100% of window cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.3 Lee’s Surface Cleaners is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.3 Lee’s Surface Cleaners is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.3 Lee’s Surface Cleaners is better than —% of window cleaning services.–
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Reviews for your job

Customers hired 3 Lee’s Surface Cleaners for 5 kinds of job.

3 Lee’s Surface Cleaners for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$421
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#69 / 93
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Interior & exterior window cleaning”

Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Beautiful job!!!

Reasonable priceInterior & exterior window cleaning
Anne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Awesome!

Reasonable priceInterior & exterior window cleaning
CaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service and attention detail. We have used 3 Lee's for serval years for multiple services and we continue to be impressed with the quality of work and timeliness. Highly recommend Ken and his team

Great priceInterior & exterior window cleaningPower/pressure washingGutter cleaning
Deena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Shout out to 3 Lees Surface Cleaners for doing an excellent job cleaning the inside and outside of my windows today. He also cleaned the outside of the whole house. I told my husband he “gave it a bath”. 😆 I didn’t know cleaning it was a thing, so after 20 years, this service was sorely needed. We definitely will…

Reasonable priceInterior & exterior window cleaningPower/pressure washingService not listed
Lana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We just had our windows cleaned inside and out by 3 Lee’s Surface Cleaners. The cleaning also included the tracks and screens. We also had Ken clean our gutters since he was already here. Ken did an amazing job! We are so pleased! He was very professional and friendly. The price is very reasonable. We highly…

Great priceInterior & exterior window cleaning
CindyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I'm a repeat, repeat repeat customer (use Lee's every time I need my windows done. They do fantastic work. They are efficient, professional and dog friendly! Highly recommend

Interior & exterior window cleaning+ Responsiveness+ Quality+ Professionalism
JovanaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We have a two-story house that had some construction so our windows were pretty dirty. I submitted a request over their website in the evening and I received a call and an estimate early next morning. We were able to schedule an appointment easily and Kenny (owner) came put and did a wonderful job. Not only that he…

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
John13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had 3 Lee's Surface Cleaners out to clean our windows this week. It was a great experience all the way around. It was very easy to schedule; they communicated just the right amount with reminders, etc.; they showed up right on time; Kenny was extremely professional and courteous; and most importantly, he did a…

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
BrentLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best window cleaning service I’ve ever used, the guy who came out was prompt, professional and friendly.

Interior & exterior window cleaning
Brigitte15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He did a wonderful job! The windows and screens have never been this clean! He was very good about keeping us informed about our appointment. Very reasonable for the excellent job. We plan on using again.

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Stephanie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kenny was very easy to work with from start to finish. We noticed a few panes that were missed on the initial cleaning (we had over 60 panes to be cleaned-a lot). He came back out and made it right-even thanked us for letting him make it right. Would definitely use this company again!

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Stephen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The entire process with 3 Lee's Surface Cleaners was fast, courteous, and expertly accomplished. They cleaned the exterior of our windows and screens on our two-story house, and they look fantastic! Clean windows certainly improves one's view of life...from curb appeal to a clarity of what is going on from the…

Interior & exterior window cleaning
Joann5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 70%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior & exterior window cleaning13$176–$421
Power/pressure washing9—
Gutter cleaning6—
Window washing5—
Soft wash cleaning2—

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