Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
360 Hazardous Cleanup logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%99+15.1Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

360 Hazardous Cleanup

Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 5.0★ from 63 Google reviews

📞 Call (312) 374-6726Request a call backWebsite ↗

Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.360 Hazardous Cleanup is better than 98% of property cleanup services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.360 Hazardous Cleanup is better than 98% of property cleanup services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.360 Hazardous Cleanup is better than 99% of property cleanup services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.360 Hazardous Cleanup is better than 99% of property cleanup services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.360 Hazardous Cleanup is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.360 Hazardous Cleanup is better than —% of property cleanup services.–
—

Reviews for your job

Customers hired 360 Hazardous Cleanup for 1 kinds of job.

360 Hazardous Cleanup for cleaning & disinfection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning & disinfection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Cleaning & disinfection”

Veronica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Justin and his team were amazing! After the terrible experience my mother had with another company, 360 Hazardous Cleanup showed up with the care, compassion and professionalism one would expect in a difficult situation. Everything was very smooth from the logistics, which I handled remotely. To the team onsite who…

Paid $500+Reasonable priceCleaning & disinfection
Rachael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The team was responsive and professional from start to finish. They arrived within two hours of approval and thoroughly disinfected the veterinary ER to prevent cross-contamination of biohazard substances. The team was efficient, knowledgeable, and very pleasant to work with. While we hope we never need their…

Paid $500+Reasonable priceCleaningCleaning & disinfectionDeep clean
Carla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I work in senior housing and recently experienced an unfortunate situation where I needed help with cleanup. Unsure of how to handle it, I searched online and contacted 360 Hazardous. I explained the situation and the urgency of needing the area cleaned and sanitized as soon as possible. I spoke with Andrew, who…

Cleaning & disinfection

Price

$660+225% vs typical property cleanup services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Cleaning & disinfection3—

Compare with

Junk Thirsty logoJunk ThirstyExperts Score 100Elgin · 5.00★The Junkluggers of Chicago NW Suburbs logoThe Junkluggers of Chicago NW SuburbsExperts Score 98Elgin · 4.97★Junk Removal Dudes™ DeKalb County logoJunk Removal Dudes™ DeKalb CountyExperts Score 98Elgin · 4.98★