HVAC CONTRACTORS · DALLAS, TX
365 Heating And Air Conditioning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%92+13.8Craft & service 20%46+9.2Value 10%83+8.3Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%34+1.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

365 Heating And Air Conditioning

Better than 90% of HVAC contractors · #7 of 67

5.0★314 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Pat · a month ago

Victor was so pleasant to work with. His diagnosis and repair got the job done. I’m so glad I was referred to him! Great job!

Paid $200–400Great price
★★★★★ Stella · Edited a month ago

Victor (& Team) did an outstanding job. I recommend them for all your Heating/AC concerns.

Paid $1–200Great price
★★★★★ Cindy · Edited a month ago

Víctor is fantastic! He takes care of problems quickly and efficiently and ensures that our systems are always good to go! Highly recommended!

Paid $1–200Great price
★★★★★ Bruce · Edited a month ago

I went into my business and my AC/panel was completely blank, I freaked out but I remember Victor, from one time before he was honest and helpful, so I called him, and he was like a superhero/ bam he appeared

Paid $200–400Reasonable priceA/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Chris · Edited a month ago

EXCELLENT!! Was able to come out within 12 hours of my service request. Arrived on time. Professional, knowledgable and affordable. Highly recommended.

Paid $1–200Great price
★★★★★ Jennifer · 2 months ago

They were Johnny on the Spot and knew the issue quickly. Victor made sure my outside unit was clean as well as the filter inside ....all as a simple courtesy. Will be referring to anyone in need of an honest HVAC company!

Paid $200–400Reasonable price

vs category

Blue = 365, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (13 reviews)2024-Q2: 5.00★ (37 reviews)2024-Q3: 4.97★ (29 reviews)2024-Q4: 5.00★ (8 reviews)2025-Q1: 5.00★ (11 reviews)2025-Q2: 5.00★ (29 reviews)2025-Q3: 5.00★ (18 reviews)2025-Q4: 5.00★ (7 reviews)2026-Q1: 5.00★ (19 reviews)2026-Q2: 5.00★ (22 reviews)2026-Q3: 5.00★ (28 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$283-12% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%92+13.8Craft & service 20%46+9.2Value 10%83+8.3Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%34+1.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
86
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
92
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
46
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
83
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
34
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
34

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+64 / −0
Professionalism
+78 / −1
Responsiveness
+68 / −1
Punctuality
+72 / −0
Value
+60 / −0

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