HVAC CONTRACTORS · DALLAS, TX
365 Heating And Air Conditioning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%92+13.8Craft & service 20%46+9.2Value 10%83+8.3Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%34+1.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

365 Heating And Air Conditioning

Better than 90% of HVAC contractors · #7 of 67

5.0★314 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

365 Heating And Air Conditioning for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 59

All 9 Google reviews tagged “A/C system maintenance”

★★★★★ Lacey · 3 years ago

Victor was fabulous! I messaged 365 Heating & Air and got a response within minutes, they gave me an hour and a half time frame- he arrived right at the beginning of that time frame and was able to complete the job in 30 minutes! Less than 3 hours between reaching out and getting cold air back on. So relieved to…

A/C system maintenanceHVAC system repairA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Theophilus · 3 years ago

Had a great experience and the technician was great explained everything

A/C system maintenance+ Professionalism
★★★★★ De · 3 years ago

20 STARS I found this company on Thumbtack and Victor showed up the next day on time as scheduled. I had a No Cooling Centralized Aircondition problem and about 3 Aircondition Technicians came to take a look and told me it was a motor/ blower problem and one of them brought a blower but it didn’t work. They asked…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Gabriel · 3 years ago

Victor was professional quickly diagnosed and solved the problem with ease. I even pocket dialed him by mistake after the service was completed and he called back to ensure I didn’t need anything.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Amanda · 3 years ago

Texas heat is bad. I called these guys before 7am and they were here by 12:30pm. Victor was quick, professional, and very friendly. He explained all the steps he was taking, told me things we could do to help improve our cooling concerns, and, he made sure I had all the documents needed to submit to my warranty…

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Richard · 3 years ago

Victor was a true professional. Arrived on time and was very friendly. Wasn’t pushy about AC options like other competitors and made sure to take his time educating me on the issue at hand. He was very knowledgeable and got my house feeling like Antarctica in the middle of June. Couldn’t recommend this company enough!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Trey · 3 years ago

Victor was fantastic in helping me go from no ac to blowing cool within 4 hours of placing a call. Thank you to the team at 365!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ lisa · 3 years ago

Big Thank you, to Victor for providing great service to our AC system unexpectedly. He was patience and attentive and respectful. I appreciate all he has done and more. highly recommend.

A/C system maintenanceA/C system repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Luis · 6 years ago

Victor came out at midnight and fixed our ac system. I highly recommend this company don’t hesitate to call them

A/C system maintenanceInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality

vs category

Blue = 365, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (13 reviews)2024-Q2: 5.00★ (37 reviews)2024-Q3: 4.97★ (29 reviews)2024-Q4: 5.00★ (8 reviews)2025-Q1: 5.00★ (11 reviews)2025-Q2: 5.00★ (29 reviews)2025-Q3: 5.00★ (18 reviews)2025-Q4: 5.00★ (7 reviews)2026-Q1: 5.00★ (19 reviews)2026-Q2: 5.00★ (22 reviews)2026-Q3: 5.00★ (28 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$283-12% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%92+13.8Craft & service 20%46+9.2Value 10%83+8.3Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%34+1.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
86
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
92
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
46
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
83
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
34
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
34

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+64 / −0
Professionalism
+78 / −1
Responsiveness
+68 / −1
Punctuality
+72 / −0
Value
+60 / −0

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