HVAC CONTRACTORS · DALLAS, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%92+13.8Craft & service 20%46+9.2Value 10%83+8.3Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%34+1.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%92+13.8Craft & service 20%46+9.2Value 10%83+8.3Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%34+1.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE365 Heating And Air Conditioning
Better than 90% of HVAC contractors · #7 of 67
5.0★314 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
365 Heating And Air Conditioning for heating system maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 47
All 4 Google reviews tagged “Heating system maintenance”
★★★★★ Amer · Edited a month ago
Victor is an customer oriented professional, he takes his time to explain the problem after he finishes with hvac diagnoses. He always gives customers several different options to resolve a problem. I use Victor's services on multiple occasions (my own house and rental homes) and was always able to complete the job…
A/C system repairHVAC duct & vent repairInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Cesar · 3 years ago
Highly recommend. We are so glad with the service that was provided to us. The technician Victor was timely and trustworthy. Happy we chose 365 Heating and Air conditioning.
Heating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Diamond · 3 years ago
Rating only, no written review.
Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ brian · 5 years ago
Rating only, no written review.
Heating system maintenanceHeating system repairRepair HVAC+ Punctuality+ Professionalism
vs category
Blue = 365, grey = HVAC contractors average
Rating over time
Price
$283-12% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 56%Reasonable 44%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%92+13.8Craft & service 20%46+9.2Value 10%83+8.3Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%34+1.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
86
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
92
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
46
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
83
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
34
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
34
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+64 / −0
Professionalism
+78 / −1
Responsiveness
+68 / −1
Punctuality
+72 / −0
Value
+60 / −0
