iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 39 pet photographyiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★186 Google reviews · 23 photos
99%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate 39 Lashes Media five stars based on 186 reviews, with the owner responding to every comment. Clients frequently photograph family milestones, weddings, maternity sessions, and headshots, highlighting the photographer’s ability to make subjects feel comfortable and her professional demeanor. Recurring themes include clear pricing, easy navigation of the website, and rapid turnaround times for photo delivery. Customers often note the photographer’s flexibility with scheduling and her helpful guidance during shoots, leading many to return for multiple sessions over several years. No significant criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 186 reviews (99% five-star).
Reviews on this page: 186 Google reviews (143 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 16, 2026.
Service: Pet Photographer serving Largo, Florida.
Data from Google, last updated October 25, 2026.
Score profile vs other pet photography
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
39 Lashes MediaPet Photography median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.39 Lashes Media: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.39 Lashes Media: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.39 Lashes Media: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.39 Lashes Media: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
186 Google reviews we collected
5.0of 5
5 stars18599%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 143 written reviews
100%praise
Praise185100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2279%
Reasonable621%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7742%
Quality & results3619%
Would recommend3418%
Speed & response1910%
Communication105%
Price & value74%
Honesty & trust21%
What customers talk about
We read 143 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It’s precious to document how our family has grown and changed, and I appreciate her professionalism and thoughtful follow-up afterward.”
“Great experience 📸 will return again for different shoots.”
“Was professional and took very well pictures 10/10 !”
“On top of that, the turnaround time was incredibly fast—we couldn't believe how quickly we got our gallery back!”
“They are professional, easy to work with, and always make everyone feel comfortable.”
“The price is affordable and the website was easy to navigate with packages and clear pricing.”
“I highly recommend 39 Lash Photography for anyone looking for reliable, high-quality photos for any event or memory!”
People customers mention
Sheena30 reviews
Photography6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 39 Lashes Media for 8 kinds of job. Pick one to see what they paid and said.
EternallyLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
This was our second family photo session with 39 Lashes Photography over the years, and I’m grateful to Sheena for capturing another chapter of our family’s story. Having this session on my birthday made it especially meaningful. It’s precious to document how our family has grown and changed, and I appreciate her…
Family and group
DesyreLocal Guide · 138 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great experience 📸 will return again for different shoots. Sheena was very personable and helped me a lot with feeling comfortable. The price is affordable and the website was easy to navigate with packages and clear pricing.
Great priceHeadshot photography
Ziyana1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
she’s an amazing person i loved her personality the whole photoshoot & i definitely would come back!!
MariaLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve worked with Sheena for almost 3 years now. She photographed our wedding, and has photographed our baby girl 5 times! Now I’m planning another family session for this holiday season!
Newborn photographyWeddingsFamily and group
Schyler4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I’ve been going to Sheena for almost 4 years now! She’s done christmas photos for my family, senior photos, maternity shoots, she shot my sisters wedding, I could go on and on. She’s always done a wonderful job and I will continue to support and go to her!
Deundria9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had my kids birthday pictures done by 39 lashes photography. Sheena was very professional, and made the experience enjoyable. I will definitely use her for my future photo shootsz
This was our second family photo session with 39 Lashes Photography over the years, and I’m grateful to Sheena for capturing another chapter of our family’s story. Having this session on my birthday made it especially meaningful. It’s precious to document how our family has grown and changed, and I appreciate her professionalism and thoughtful follow-up afterward. I’m looking forward to seeing our photos! Thank you, Sheena, for helping us preserve these memories.
Services: Family and group
Response from the owner · a week ago
You’re welcome. I love seeing you all and capturing these memories for you. Happy birthday again 🎂
Desyre ArnoldLocal Guide · 138 reviewsiTotal number of Google reviews Desyre has written across all businesses on Google Maps, not just this one.
Great experience 📸 will return again for different shoots. Sheena was very personable and helped me a lot with feeling comfortable. The price is affordable and the website was easy to navigate with packages and clear pricing.
Price assessment: Great price
Services: Headshot photography
Response from the owner · 2 weeks ago
Thank you so much 😊
Ziyana Russell1 reviewiTotal number of Google reviews Ziyana has written across all businesses on Google Maps, not just this one.
I’ve worked with Sheena for almost 3 years now. She photographed our wedding, and has photographed our baby girl 5 times! Now I’m planning another family session for this holiday season!
Services: Newborn photography, Weddings, Family and group, Baby photography, Children's photography
Response from the owner · a month ago
Thank you so much. I can’t wait to see you all. You all are amazing
Augustus Cooper3 reviewsiTotal number of Google reviews Augustus has written across all businesses on Google Maps, not just this one.
I’ve been going to Sheena for almost 4 years now! She’s done christmas photos for my family, senior photos, maternity shoots, she shot my sisters wedding, I could go on and on. She’s always done a wonderful job and I will continue to support and go to her!
Response from the owner · 2 months ago
Thank you so much. I love all of you and happy I get to capture all of your families biggest moments.
Deundria Williams9 reviewsiTotal number of Google reviews Deundria has written across all businesses on Google Maps, not just this one.
I had my kids birthday pictures done by 39 lashes photography. Sheena was very professional, and made the experience enjoyable. I will definitely use her for my future photo shootsz
We had such a great experience with 39 Lashes Media! Neither of us really knew what to expect going into our maternity session, but they made us feel so comfortable from the start. We had so much fun, and the photos turned out even better than we imagined!
On top of that, the turnaround time was incredibly fast—we couldn't believe how quickly we got our gallery back! We highly recommend 39 Lashes Media for any photography needs. We're so thankful to have these memories of such a special season of our lives! 💙
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much. You both were amazing. I’m obsessed with your photos, they’re gorgeous. I’m grateful you chose me to capture this moment for you
Lana Alvarado9 reviewsiTotal number of Google reviews Lana has written across all businesses on Google Maps, not just this one.
