Photographer · Santa Ana, CA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#144 of 365 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 61%
5.0★★★★★163 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate 3D Media five out of five stars based on 163 reviews, with the owner responding to 48% of them. Clients frequently cite affordable pricing, quick turnaround, and professional photography for real estate, rentals, and construction projects. Recurring themes include punctuality, fast communication, and high-quality images that effectively showcase properties. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 163 reviews (99% five-star).
Reviews on this page: 163 Google reviews (150 with written comments, 13 with photos).
Owner responses: the business replied to 48% of reviews.
Most recent review: November 7, 2026.
Service: Video Production Company serving Santa Ana, California.
Data from Google, last updated November 11, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
3D MediaVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.3D Media: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.3D Media: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.3D Media: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.3D Media: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.3D Media: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
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Bar = this company · dark tick = category median.
Star ratings
163 Google reviews we collected
5.0of 5
5 stars16199%
4 stars21%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 150 written reviews
99%praise
Praise30099%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price375%
Reasonable125%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response7324%
Staff & attitude6923%
Would recommend6020%
Quality & results4615%
Price & value279%
Communication186%
Honesty & trust93%
What customers talk about
We read 150 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service is good, the customer service responds in time and schedules the appointment quickly.”
“Good price, Professional photographer, Great photos.”
“Overall, I had a great experience and would highly recommend them to anyone looking for professional real estate or short-term rental photography.”
“I cannot recommend 3D Media highly enough to anyone in need of professional home photography services.”
“Shaun Secours (photographer) did an excellent job showcasing my listing!”
“They are affordable and have very comprehensive packages.”
“He’s extremely responsive, reliable, easy to work with, and just a genuinely down-to-earth guy.”
“…te photography and other photography needs, and he’s become someone I trust completely with my business and my clients.…”
People customers mention
Dmitriy10 reviews
Vlad3 reviews
County3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 3D Media for 2 kinds of job. Pick one to see what they paid and said.
Gina2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Shaun Secours (photographer) did an excellent job showcasing my listing! Looking forward to working with him again to help my clients reach their real estate goals!
Great priceReal estate photography
Alexis1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Working with 3-D media was amazing. They are affordable and have very comprehensive packages. The quality of their work is awesome. Planning to work with them again on my next listings.
Echo9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Good price, Professional photographer, Great photos. The service is good, the customer service responds in time and schedules the appointment quickly. Highly recommend.
Great priceReal estate photography
Mircea5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
We had a great experience working with 3D Media. The team was professional, reliable and easy to communicate with throughout. The quality of the work was excellent, and the turnaround was impressively quick. We would happily recommend them.
Jasmin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They did an incredible job capturing every detail of the property. They were able to provide the photos by the next day. Highly recommend them!
dmitriy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Had these guys do a photo shoot for my short-term rental, and I couldn't be happier with the results. The photographer who came out knew exactly what type of photos were needed to showcase this kind of property. He did an amazing job capturing all the right angles and highlighting the home's best features.
The…
Shaun Secours (photographer) did an excellent job showcasing my listing! Looking forward to working with him again to help my clients reach their real estate goals!
Price assessment: Great price
Services: Real estate photography
Response from the owner · 4 days ago
Thank you Gina, we appreciate you sharing this. Shaun will be pleased to hear it, and we welcome the chance to collaborate on future listings.
Alexis DeVries1 reviewiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Working with 3-D media was amazing. They are affordable and have very comprehensive packages. The quality of their work is awesome. Planning to work with them again on my next listings.
Response from the owner · a week ago
Thanks Alexis, we appreciate you sharing this. We look forward to working with you on your next listings.
Angie Mabres1 reviewiTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Good price, Professional photographer, Great photos. The service is good, the customer service responds in time and schedules the appointment quickly. Highly recommend.
Price assessment: Great price
Services: Real estate photography
Response from the owner · Edited a month ago
Thanks, Echo! Good photos matter, but so does being able to get someone booked without a long back-and-forth. Happy we could make both parts work for you.
Steven Liu2 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
I’ve used Jensen for years for my real estate photography and other photography needs, and he’s become someone I trust completely with my business and my clients. He’s extremely responsive, reliable, easy to work with, and just a genuinely down-to-earth guy.
One thing I especially appreciate is how well he represents me when working directly with my clients. He’s professional, personable, makes people feel comfortable, and understands that when he’s at one of my listings, he’s also representing my business. That means a lot to me.
His work is consistently excellent, but what really stands out is that photography clearly isn’t just a job to him. He genuinely enjoys what he does, takes pride in getting the right shot, and you can see that in the finished product.
I’ve worked with plenty of vendors over the years, and Jensen is one of the people I never have to worry about. I highly recommend him
Price assessment: Great price
Services: Real estate photography, Video editing, Aerial videography, Real estate videography, Corporate photography, Video marketing, Promotional video production, Commercial photography
Response from the owner · Edited a month ago
Zachary, what you said about trusting Jensen with your clients means a great deal. He knows he’s representing your business when he’s on a shoot, and he takes that seriously. Thank you for working with him all these years, and for taking the time to write this.
Mircea Cibric5 reviewsiTotal number of Google reviews Mircea has written across all businesses on Google Maps, not just this one.
We had a great experience working with 3D Media. The team was professional, reliable and easy to communicate with throughout. The quality of the work was excellent, and the turnaround was impressively quick. We would happily recommend them.
Response from the owner · Edited a month ago
Thanks, Mircea. It was a pleasure working with you, and we’re happy the whole process went smoothly.
Jasmin Quintana2 reviewsiTotal number of Google reviews Jasmin has written across all businesses on Google Maps, not just this one.
Had these guys do a photo shoot for my short-term rental, and I couldn't be happier with the results. The photographer who came out knew exactly what type of photos were needed to showcase this kind of property. He did an amazing job capturing all the right angles and highlighting the home's best features.
The photos turned out beautiful while still looking natural and realistic. They accurately represent the size and layout of each room without exaggerating, which I really appreciated.
Their pricing is also very reasonable for the quality of work they provide. Overall, I had a great experience and would highly recommend them to anyone looking for professional real estate or short-term rental photography.
Response from the owner · Edited a month ago
Dmitriy, thanks for noticing that the photos look true to the space. With a rental, people need to see what makes it appealing and still know what to expect when they arrive. We’re happy we got that right for you.
Chris Zager1 reviewiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
