iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#145 of 365 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 60%
5.0★★★★★143 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Rewind Film Lab five stars based on 143 reviews, noting the owner responds to 79 percent of feedback. Customers frequently cite fast turnaround times, consistent scan quality, and friendly communication as primary benefits. Many mention reliable handling of damaged film and fair pricing for professional and personal photography needs. No recurring criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 143 reviews (99% five-star).
Reviews on this page: 143 Google reviews (113 with written comments, 28 with photos).
Owner responses: the business replied to 79% of reviews.
Most recent review: October 21, 2026.
Service: Video Production Company serving Santa Ana, California.
Data from Google, last updated November 11, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Rewind Film LabVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rewind Film Lab: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rewind Film Lab: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rewind Film Lab: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
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Bar = this company · dark tick = category median.
Star ratings
143 Google reviews we collected
5.0of 5
5 stars14299%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 113 written reviews
99%praise
Praise21299%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6028%
Speed & response5626%
Would recommend3315%
Quality & results2512%
Price & value167%
Honesty & trust167%
Communication94%
What customers talk about
We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their entire team is kind and work so incredibly hard, plus they actually know film, and they’re happy to answer the millions of questions I have, eve…”
“Been going to Rewind for 4 years and I’ll continue to make the 40 minute drive because they’re so nice and very quick with getting my film back to me.”
“I recommend them to every single person who asks me where to send their film in.”
“Could not recommend them more highly to anyone looking for a film lab they can truly rely on.”
“They have an amazing team who has always delivered quality service.”
“Prices were very fair for the quality and turnaround time.”
“I shoot a lot of weddings on film, 35mm and 120, and I need a lab I can trust with rolls that can’t be reshot.”
“Turnaround times are always solid, communication is great, and you can tell they genuinely care about both the technical side and the artistry of film…”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Livy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The best film lab ever! Been going to Rewind for 4 years and I’ll continue to make the 40 minute drive because they’re so nice and very quick with getting my film back to me. Couldn’t recommend them more!
RyliLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I've sent in 12 rolls now and they are excellent!! Even when my film got deep fried from some scanners (and probably user error) I can tell they really did their best to save it. Rewind is my new go-to, you can trust this lab with your film.
CarlosLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Fantastic scans and incredibly fast service. Prices were very fair for the quality and turnaround time. This will for sure be my go to film lab
Des3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Incredible staff and communication. It's important to have a reliable place for film, and Rewind is the best!
EmilyLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
As a wedding photographer who shoots a large amount of film, having a lab you fully trust is EVERYTHING, and Rewind Film has been that for me for years.
Their scans are consistently beautiful, true to color, and incredibly reliable, which is such a huge deal when these are irreplaceable client memories. Turnaround…
AutumnLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I have had many rolls of film sent to Rewind these past years. As a profressional wedding photographer that photographs on film it's extremely important to trust my lab for my couples. They're consistently amazing people and my favorite scans! Can't wait to send many more rolls their way in the future!
Where do i even begin! I’ve been taking my film to rewind for the past few years and you’ll have to truly pry me away from them at this point. Sorry you guys. You're stuck with me forever!! I shoot a lot of weddings on film, 35mm and 120, and I need a lab I can trust with rolls that can’t be reshot. They have never let me down. Not ONCE. The scans are clean and consistent, the colors are exactly how I want them. You can just tell they know what they're doing and that they love doing it. Their entire team is kind and work so incredibly hard, plus they actually know film, and they’re happy to answer the millions of questions I have, even when it comes to something being wrong with one of my cameras. I recommend them to every single person who asks me where to send their film in. So, if you’re anywhere near orange, this is where you should be taking your film! And actually even if you don't live nearby, you can send in your film via mail, and they will take the best care of you and your art!
Love you guys!!!!
Response from the owner · 2 weeks ago
Klaui, we sincerely appreciate the trust you’ve placed in us to develop your film throughout all these years. Thank you for your continued support and confidence in us! We are truly grateful!
Livy Giles4 reviewsiTotal number of Google reviews Livy has written across all businesses on Google Maps, not just this one.
The best film lab ever! Been going to Rewind for 4 years and I’ll continue to make the 40 minute drive because they’re so nice and very quick with getting my film back to me. Couldn’t recommend them more!
Response from the owner · a month ago
We truly appreciate you making the trek to Rewind Film Lab and trusting us with your film all these years. Your continued support and kind words mean so much to us!
Rebecca WilderLocal Guide · 13 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
I've sent in 12 rolls now and they are excellent!! Even when my film got deep fried from some scanners (and probably user error) I can tell they really did their best to save it. Rewind is my new go-to, you can trust this lab with your film.
Response from the owner · a month ago
We appreciate you trusting us with your film, Ryli! Cannot thank you enough for the kind review.
Juliet Chavez1 reviewiTotal number of Google reviews Juliet has written across all businesses on Google Maps, not just this one.
As a wedding photographer who shoots a large amount of film, having a lab you fully trust is EVERYTHING, and Rewind Film has been that for me for years.
Their scans are consistently beautiful, true to color, and incredibly reliable, which is such a huge deal when these are irreplaceable client memories. Turnaround times are always solid, communication is great, and you can tell they genuinely care about both the technical side and the artistry of film photography.
I’ve trusted them with wedding work, travel work, personal memories, and everything in between, and they consistently deliver every single time.
Could not recommend them more highly to anyone looking for a film lab they can truly rely on.
Response from the owner · 6 months ago
Emily, we appreciate you taking the time to leave such a thoughtful review. We are so thankful and appreciate you trusting us with your film! We look forward to continuously working with you.
Autumn CutaiaLocal Guide · 19 reviewsiTotal number of Google reviews Autumn has written across all businesses on Google Maps, not just this one.
I have had many rolls of film sent to Rewind these past years. As a profressional wedding photographer that photographs on film it's extremely important to trust my lab for my couples. They're consistently amazing people and my favorite scans! Can't wait to send many more rolls their way in the future!
Response from the owner · 6 months ago
Thank you so much for your continuous support, Autumn! We appreciate you trusting us with your work and look forward to all the rolls to come!
Haley Flanagan2 reviewsiTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
I am so grateful for the staff at Rewind Film Lab. I'm a professional pet photographer, but use a 35mm film camera for most of my personal photography these days. I send all of my film out to Rewind and get their signature scans - it's so worth the extra expense of shipping the film! They are great at answering questions, always get the scans back to me by or before the date they share, take my reference images to heart, and I'm always happy with the results I get from them. I tried local consumer labs and Rewind is just too amazing for me to switch over. Thank you so much!
Response from the owner · 6 months ago
Haley thank you so much for the kind words. We appreciate you taking the time to write us a review. We thank you for trusting us with your film and look forward to working with you again. We are so grateful for you as well!
Sincerely, The Rewind Team
