Analyzing 7,409,9737.4M ReviewsFor 20,94920.9K Experts

Experts Reviews · Company report
4 Star Plumbing Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%99+14Replies to reviews 7%59+4.2Craft & service penalty84−1.6Momentum penalty65−3.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

4 Star Plumbing Services

Coconut Creek, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,362 Google reviews

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Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.4 Star Plumbing Services is better than 86% of pipe repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.4 Star Plumbing Services is better than 80% of pipe repair services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.4 Star Plumbing Services is better than 84% of pipe repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.4 Star Plumbing Services is better than 99% of pipe repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.4 Star Plumbing Services is better than 65% of pipe repair services.B
65
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.4 Star Plumbing Services is better than 59% of pipe repair services.C
59

Reviews for your job

Customers hired 4 Star Plumbing Services for 8 kinds of job.

4 Star Plumbing Services for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$706
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Sewer cleaning”

MikeLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Christian came over twice to fix a major backup that was impeded by tree roots. Extremely professional and fixed everything as outlined. The company is organized and I feel the prices are fair.

Reasonable priceSewer cleaning
Ivan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If I could give 6-stars I would’ve. Colbert and Chris were true professionals, every time showed up on time, and hey had all the right solutions and good advice. They were in and out and the work they did (more complex than faucet install), was immaculate.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer cleaning
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding service! Honest and upfront quote, and very efficient work. Christian was very knowledgeable and explained everything so well. Issue was fixed quickly. Very pleased with 4 Star Plumbing!!

Drain cleaningSewer cleaningOutdoor plumbing system repair
AlisonLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
ClaudiaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am a new satisfied customer! Carlos is an outstanding tech: efficient, detailed, clean, skillful, knowledgeable, friendly and with an outstanding customer service. Thank you for a job well done:)

Plumbing leak repairToilet repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
TammieLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$466-3% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 62%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning72$248–$502
Toilet repair68$228–$554
Plumbing pipe repair67$295–$931
Water heater installation57$1.4k–$2.8k
Plumbing leak detection53$173–$503
Faucet repair38$228–$721
Outdoor plumbing system repair28$348–$635
Plumbing leak repair26$246–$554

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