Experts Reviews · Company report
4 Star Plumbing Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%99+14Replies to reviews 7%59+4.2Craft & service penalty84−1.6Momentum penalty65−3.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

4 Star Plumbing Services

Coconut Creek, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,362 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.4 Star Plumbing Services is better than 86% of pipe repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.4 Star Plumbing Services is better than 80% of pipe repair services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.4 Star Plumbing Services is better than 84% of pipe repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.4 Star Plumbing Services is better than 99% of pipe repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.4 Star Plumbing Services is better than 65% of pipe repair services.B
65
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.4 Star Plumbing Services is better than 59% of pipe repair services.C
59

Reviews for your job

Customers hired 4 Star Plumbing Services for 8 kinds of job.

4 Star Plumbing Services for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 57 Google reviews tagged “Water heater installation” · showing 40

LorraineLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

There was an issue with my first new hot water heater that was installed Friday, but 4Star's customer service was fantastic. They sent someone back Friday evening and the issue continued throughout the weekend so they sent someone again right away today as soon as I called and replaced it per my request, and now it…

Paid $1,000+Reasonable priceWater heater installation
charles9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We contacted 4 Star Plumbing regarding a new Rheem Hybrid 65 Gallon Water Heater. My wife called Rheem for name of experienced plumber who has knowledge of Hybrid installations. We spoke with 4 Star and knew that’s who we wanted to install. We can’t say enough good things about this company. So professional from…

Reasonable priceToilet repairWater heater installation
Tammy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent Service- very fast. Great at accessing the problem, recommending the best repair option and offering quick quote. The install was done quickly and they were personable and trustworthy. Would definitely recommend their services.

Water heater installation
Stephen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I believe the best plumbing service in south florida. I have used 4 Star for over 10 years for various projects. Always timely efficient courteous and professional.

Paid $1,000+Reasonable priceWater heater installation
Shakia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Prompt service with a knowledgeable team of experts. I would highly recommend them!

Reasonable priceWater heater installation
RonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I am so happy with 4 Star Plumbing Services! They gave me a great price on new water heater tank for my home. Carlos, the technician did a wonderful job installing the new tank and we have hot water again! I highly recommend them for all your plumbing needs. Brenda was amazing at coordinating this repair and getting in done in a timely manner as well.

Water heater installation
Homyla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The technician Carlos very professional and honest

Paid $1,000+Not sureWater heater installation
Desiree10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is an unsolicited review. I just want to acknowledge the great experience that I had with 4 Star Plumbing. From the initial communication with Alex who responded quickly to my inquiries and was able to give me an easy, reasonable quote by phone and scheduled a prompt appointment to the technicians. Cullen and…

Reasonable priceWater heater installation
MicheleLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The communication in getting an estimate, setting up install and install itself was outstanding. Good communication is extremely important to me, and is often lacking in dealing with the trades. We had Phil as our technician, and he was great. I originally reached out to 4 Star Plumbing because they carried the…

Paid $1,000+Reasonable priceWater heater installation
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good

Paid $1,000+Water heater installation
Paul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Just terrible!

Paid $1,000+Great priceWater heater installation
Brad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Phil did a great job installing the water heater. He was cordial, tidy and professional. The ladies, Brenda and Alex, who answered the phones at 4 star are a pleasure to talk to! Would use 4 star again, as we have in the past! Best, Bradley

Paid $1,000+Reasonable priceWater heater installation
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were great Great price Great service Great people to work with

Paid $1,000+Great priceWater heater installation
DebbieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I woke up this morning and no hot water. My old water heater was very old and I expected it to go at any time. By chance called 4 Star Plumbing first thing this morning and spoke with Brenda. Sh was extremely helpful and was able to get an installer here by 10:30am. Josh arrived and was very pleasant. He had a new…

Water heater installation
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David M. Very knowledgeable and easy to communicate with

Paid $1,000+Reasonable priceWater heater installation
Elizabeth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rhis was such a.professional job. Jeff is the best! I'm very happy to have hot water again!

Reasonable priceWater heater installation
DonLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best Plumbing Service in South Florida. Fast response and excellent work! Have used 4 Star Plumbing for numerous years for numerous projects and properties, never disappointed!

Water heater installationDrain cleaningRepair water fixtures+ Responsiveness+ Punctuality+ Quality
StevenLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

6/3/24 Another perfect service call! Thank you Danilo - incredibly skilled. And Brenda (on the phone). Still the ABSOLUTE BEST plumbing service you’ll ever find. After being told by another well-known plumbing company that a certain problem could not be fixed because the parts were no longer made, I called 4 Star.…

Water heater installationPlumbing leak detectionShower repair+ Responsiveness+ Punctuality+ Quality
Debbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I couldn’t have been happier with 4-Star Plumbing. Everyone I dealt with was very professional, knowledgeable, and friendly. They came to my condo on time and installed a new water heater after removing the old one. They did a great job and were very respectful of my property. I definitely recommend them and will…

Water heater installation+ Responsiveness+ Punctuality+ Quality
ShannonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used them 3 times in the past year after seeing their great reviews on NextDoor. They are amazing with their response time, quick appointment scheduling, follow up calling (30 minutes prior) and professionalism. I wish every business I dealt with was this easy and professional. The plumber/techs that come to…

Toilet installationWater heater installationShower repair+ Responsiveness+ Punctuality+ Quality
Melvin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very pleased with the service. The timeliness was a pleasant surprise. However, I think the receipts for the service should be itemized so that the customer sees what they're paying for.

Water heater installation+ Responsiveness+ Punctuality
RisqueLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repeat customer. Tha absolute best service, blazing fast, and great prices.

Water heater installationFaucet repairShower repair
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent Service received

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
BobLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company was responsive and the young man (Andrew) that did all of the work over several days, comported himself as an ambassador for the company. To summarize the experience - it was a pleasure!

Faucet installationShower installationWater heater installation
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The 4 Star team showed up on time, as scheduled and were the most professional and courteous contractor that I have used in years. They kept me informed throughout the day and when I popped an additional job on them, they got a quote and approval to do it while standing right in front of me. They will be my first…

Water heater installation+ Responsiveness+ Punctuality+ Quality
KyleLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We just moved to Oakland Park in June, and knew the hot water heater (11 years old) would need to be replaced eventually. When it started leaking late on a Saturday morning, I knew it was time. I called first thing Monday, and 4-Star returned my call within 30 minutes. After a bit of consultation and advice, they…

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just perfect in all areas. I will use them whenever I need any plumbing service. I was very impressed, with the work. Thank you for hiring John !!!

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
CurtLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan was our installer. On time, super nice and professional. Very good guy and a wonderful experience working with 4 Star and him.

Water heater installation+ Responsiveness+ Professionalism+ Value
B12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. Im grateful that they installed my water heater plus good price for the services... Thank you again 💓

Water heater installation+ Responsiveness+ Punctuality+ Quality
jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is my plumber of choice. I always call them for any plumbing problem.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Audrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

4 Star Plumbing saved the day for us today. We needed to replace our water heater asap. They had the unit in stock and were able to send a team over right away. Technicians Alvaro and Phil were friendly and professional. After the install they went over the new unit with me, answered my questions and left everything neat and clean. Thank you 4 Star.

Water heater installation+ Responsiveness+ Punctuality+ Quality
DanielleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good service. Andy is very professional and did a great job.

Water heater installation
Rebekah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

4 STAR SERVICES earned our business for life. They quickly arrived to diagnose our issues with the hot water heater. Jerry was so professional and so kind! He went above and beyond to try and get our old water heater functioning until our new one could be installed. We are so thankful for the excellent service from 4 STAR!

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
ChristineLocal Guide · 149 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrew and Jerry were both great! They made sure we didn't have to wait an extra day to get it done. I really appreciate that Jerry stayed until almost 9pm just to make sure we had hot water for tomorrow.

Water heater installation+ Responsiveness+ Professionalism
ViktoriaLocal Guide · 267 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is my 4th great experience with this company! They are very professional, on-time and don't rip you off. Jerry was awesome and work was perfect. I also had this company come out and upgrade some issues for my 4 point inspection. I will continue to use because they are fair, punctual and always provide a great service. Thanks to all of you!!!

Water heater installation
william5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Outstanding performance, I will use this company again. Wjh

Water heater installation+ Punctuality+ Professionalism
Martin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We called after 9 am with emergency as we had to leave town. Our instant hot heater was leaking. They were already scheduled for the day but one had an easy job and came right over with the new heater and done by just after one pm. EXCELLENT job by their serviceman Josh. Thank You for the quick responce.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Chiblette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful work! Our water heater began leaking from the bottom the night before, called 4Star and they had someone at our home by the afternoon. Provided an estimate over the phone prior to coming out, which was really nice. We are in our first home and haven't really dealt with something like this yet. Carlos, the…

Water heater installationPlumbing pipe repairWater heater repair+ Punctuality+ Quality+ Professionalism
Laura13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mcnair and Ricardo were so professional. They did a very thorough job. I feel very safe what they did... Great guys...

Water heater installation+ Professionalism
Ernest5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had 2 water heaters replaced. Alvero R. was the serviceman and what a great guy. Professional, knowledgeable, on time, explained what he was going to do and cleaned up. I could not be happier. 5 Stars from me. I would highly recommend 4 Star Services and Alvero R if you need plumbing services.

Water heater installation+ Responsiveness+ Punctuality+ Quality

Show more water heater installation reviews (17 more) →

Price

$466-3% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 62%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning72$248–$502
Toilet repair68$228–$554
Plumbing pipe repair67$295–$931
Water heater installation57$1.4k–$2.8k
Plumbing leak detection53$173–$503
Faucet repair38$228–$721
Outdoor plumbing system repair28$348–$635
Plumbing leak repair26$246–$554

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