Experts Reviews · Company report
4 Star Plumbing Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%99+14Replies to reviews 7%59+4.2Craft & service penalty84−1.6Momentum penalty65−3.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

4 Star Plumbing Services

Coconut Creek, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,362 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.4 Star Plumbing Services is better than 86% of pipe repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.4 Star Plumbing Services is better than 80% of pipe repair services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.4 Star Plumbing Services is better than 84% of pipe repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.4 Star Plumbing Services is better than 99% of pipe repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.4 Star Plumbing Services is better than 65% of pipe repair services.B
65
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.4 Star Plumbing Services is better than 59% of pipe repair services.C
59

Reviews for your job

Customers hired 4 Star Plumbing Services for 8 kinds of job.

4 Star Plumbing Services for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$432
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 16

All 17 Google reviews tagged “Water heater repair”

BrianLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

What exceptional service, I would recommend them to everyone!

Paid $300–400Great priceRepair water fixturesWater heater repair
LaszloLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had a fantastic experience with 4 Star Plumbing! From the moment I called to schedule service, their customer service was exceptional. The technician (Alvaro) arrived promptly, was courteous, and clearly knowledgeable. Hr efficiently fixed my plumbing issue. I will definitely be calling them for any future…

Plumbing leak detectionPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Diana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service (which hard to come by these days)! I called first thing in the morning and by lunch time Alvaro came and fixed our electric water heater. He was polite, professional, knowledgeable and fast.

Water heater repair+ Responsiveness+ Quality+ Professionalism
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent Service received

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just perfect in all areas. I will use them whenever I need any plumbing service. I was very impressed, with the work. Thank you for hiring John !!!

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Your rep, Josh, could not have been any more professional or any nicer to deal with. Because of him you now have a permanent customer. I will be referring people to you.

Faucet repairWater heater repair
Rebekah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

4 STAR SERVICES earned our business for life. They quickly arrived to diagnose our issues with the hot water heater. Jerry was so professional and so kind! He went above and beyond to try and get our old water heater functioning until our new one could be installed. We are so thankful for the excellent service from 4 STAR!

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
BonnieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been using 4 Star for 3+ yrs & TRUST their plumbers. Excellent service. Never an issue w/repair or installs. The tech Alvaro Rovira was excellent with his customer service & his quality of work.

Plumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jerry Santos deserved 5 ⭐️S, he was very professional, and did a very good and fast job fixing my water heater! 👏👏☺️

Water heater repair+ Responsiveness+ Punctuality+ Quality
arose0017 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys were awesome and we are extremely happy foe their service. Called the same day and had my new hot water Rheem delivered within 3 hrs. That’s what I call service!

Water heater repair+ Responsiveness+ Punctuality+ Quality
Chiblette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful work! Our water heater began leaking from the bottom the night before, called 4Star and they had someone at our home by the afternoon. Provided an estimate over the phone prior to coming out, which was really nice. We are in our first home and haven't really dealt with something like this yet. Carlos, the…

Water heater installationPlumbing pipe repairWater heater repair+ Punctuality+ Quality+ Professionalism
LizabethLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just bought a condo, and the water heater wasn't working. I flipped the breakers (I swear I did!), but still no hot water. I checked reviews online and decided to go with 4-Star Plumbing. Before sending anyone out they asked me (twice) if I had tried the breakers. As that didn't seem to be the issue they sent a…

Faucet repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Rosina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very impressed with Christian. Informative, helpful to help me understand and friendly

Water heater repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
KimberlyLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality
ChristineLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet repairWater heater repair+ Punctuality+ Quality+ Professionalism
Weedny5 years ago★★★★★

Rating only, no written review.

Water heater repair+ Professionalism

Price

$466-3% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 62%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning72$248–$502
Toilet repair68$228–$554
Plumbing pipe repair67$295–$931
Water heater installation57$1.4k–$2.8k
Plumbing leak detection53$173–$503
Faucet repair38$228–$721
Outdoor plumbing system repair28$348–$635
Plumbing leak repair26$246–$554

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