Electrician · San Antonio, TX · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 54 outdoor lighting installersiPosition by Experts Score among all companies we track in this category. · better than 55%
5.0★★★★★364 Google reviews · 24 photos
99%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
63%reviews answered by the owner
$351typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate 4A Electrical Services five stars based on 364 reviews, highlighting punctuality, professional communication, and fair pricing for services like smart switch installation, lighting repairs, and outlet upgrades. Customers frequently note the team's courtesy, quick response times, and ability to explain technical issues clearly. However, a small number of low-star comments criticize delayed appointments with insufficient notice, perceived overpricing, and rude phone interactions, suggesting inconsistent scheduling and customer service experiences.
Google rating: 5.0 out of 5 from 364 reviews (99% five-star).
Reviews on this page: 364 Google reviews (289 with written comments, 14 with photos).
Owner responses: the business replied to 63% of reviews.
Most recent review: October 23, 2026.
Service: Outdoor Lighting Installer serving San Antonio, Texas.
Data from Google, last updated October 29, 2026.
Score profile vs other outdoor lighting installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
4A Electrical Services, LLCOutdoor Lighting Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.4A Electrical Services, LLC: 95/100 on this factor. Category median: 94.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.4A Electrical Services, LLC: 91/100 on this factor. Category median: 92.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.4A Electrical Services, LLC: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.4A Electrical Services, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.4A Electrical Services, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.4A Electrical Services, LLC: 89/100 on this factor. Category median: 81.A
89
Bar = this company · dark tick = category median.
Star ratings
364 Google reviews we collected
5.0of 5
5 stars35999%
4 stars10%
3 stars10%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 289 written reviews
99%praise
Praise68799%
Complaints81%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price3139%
Reasonable4658%
Overpriced11%
Not sure23%
$351-15% vs typical outdoor lighting installers
Middle half of what 67 customers paid ($135–$738) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude17625%
Speed & response14321%
Quality & results11717%
Would recommend8913%
Price & value8112%
Communication568%
Honesty & trust335%
What customers talk about
We read 289 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional, knowledgeable, courteous, and thorough, with excellent attention to detail and workmanship\.”
“While the work was eventually completed, the overall experience was not professional.”
“…ights so they left to rent scaffolding just to finish the job on the same day but local stores like Lowe’s and Home Depot did not have any to rent.…”
“The appointment was delayed, and I didn't receive much notice about the change.”
“4A Electrical technician provided exceptional service from start to finish when I contacted them about my door chime\.”
“They exceeded my expectations, and I highly recommend them for dependable, honest electrical services\.”
“…ng strike Henry was able to restore power and provide options to help avoid this issue by upgrading power panels/junctions/and grounding - with this 3…”
“Overall great work with a great price that’s rarely seen anymore as companies try to over charge for a work thinking people will not shop around.”
“Completely overpriced and the guy over the phone was rude and entitled.”
“Hugo and Joel were on time, very fast, and answered my questions.”
“I can honestly say they were one of the best companies I have dealt with in years.”
People customers mention
Henry21 reviews
Hugo9 reviews
Alonzo9 reviews
Jesse6 reviews
Tesla4 reviews
Alberto4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 4A Electrical Services, LLC for 8 kinds of job. Pick one to see what they paid and said.
EEduardo2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
4A Electrical technician provided exceptional service from start to finish when I contacted them about my door chime\. They were professional, knowledgeable, courteous, and thorough, with excellent attention to detail and workmanship\. They exceeded my expectations, and I highly recommend them for dependable, honest…
Paid $1–500Great priceInstallation
SSonia4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
They were able to see where the problem was, they bought the part for replacement and the job was completed within a few minutes very professional and quick.
JJerryLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
On time, courteous, knowledgeable, got the job done quickly. Cleaned up afterwards. Great price!
VVickie9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We called 4A Electrical yesterday to help us re-position an electrical outlet and a technician came out this morning right away. He assessed the problem and gave us the best solution for a very fair price. Best of all, he was able to schedule two technicians to come out within the hour to do the job. Very…
Paid $1–500Great priceGeneral construction
RRodolfo1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Everyone was kind and quick service. Appreciate the company checking on me after a day. Appreciate you 4A electrical service.
Paid $1–500Reasonable priceFan installation
KKatherineLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They did a great job installing my smart switches for my home. They also moved some outlets around and added outlets as well. Very professional and very courteous. Made sure I had everything set up before they left.
I needed 1 ceiling fan, 1 pendant light, and 4 can lights replaced. A simple job I could do but the issue was the work was on a 20 foot ceiling. I had 4 bids for the work and they varied wildly. I went with 4A due to the positive reviews, the middle of the pack bid, and the amazing flexibility with my work schedule. I can honestly say they were one of the best companies I have dealt with in years. They came out to perform the work and did not have a ladder tall enough to safely install the lights so they left to rent scaffolding just to finish the job on the same day but local stores like Lowe’s and Home Depot did not have any to rent. I rescheduled and they made the appointment in the evening after my work so no conflicts or missed work time. When they came back they installed everything perfectly and with great care to not damage the large expensive fixtures. Great work, friendly people, and great prices (Mr. Sparky was an outrageous crazy bid over $1.5K more than 4A who’s price was a bit less and a bit more than the other competitors). Overall great work with a great price that’s rarely seen anymore as companies try to over charge for a work thinking people will not shop around.
Price assessment: Great price
Price: $1,000–1,500
Services: Fan installation
Response time: 0–1 hr
E
Eduardo Navarro2 reviewsiTotal number of Google reviews Eduardo has written across all businesses on Google Maps, not just this one.
4A Electrical technician provided exceptional service from start to finish when I contacted them about my door chime\. They were professional, knowledgeable, courteous, and thorough, with excellent attention to detail and workmanship\. They exceeded my expectations, and I highly recommend them for dependable, honest electrical services\. I’ll definitely use them again\!
Price assessment: Great price
Price: $1–500
Services: Installation
Response time: 1–2 hr
L
Liz Ortiz3 reviewsiTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
The service men that came out to our house were very good, and provided very good information. They made me feel confident in the work that was done as well as tips to look for in the future re: electrical issues. I am grateful for the job they did. The cost was very reasonable as well.
E
Elaine Trevino7 reviewsiTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
The team at 4A Electrical Services was AWESOME to work with! From the time I called for information to the finished job, everyone I interacted with had great customer service skills and was very professional. So glad I went with 4A Electrical Services!
Response from the owner · 3 months ago
Thank you, Elaine! We truly appreciate your kind words and are so glad our team provided a great experience from start to finish!
J
Jim McCann2 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Hugo and Joel did an amazing job! They handled the electrical work for my Tesla charger and my new mini split, and everything was done right the first time. Professional, friendly, and they clearly know their stuff. Highly recommend!
E
Emily Bonner9 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Hugo and Joel were on time, very fast, and answered my questions. I am very happy with my new bathroom fan, and very much appreciated their expertise and help!
Response from the owner · 2 weeks ago
Thank you so much, Emily! We're happy to hear that Hugo and Joel provided prompt, professional service and helped make your bathroom project a great experience. We'll be sure to share your kind words with them! We truly appreciate your trust in 4A Electrical Services and are always here whenever you need us!
B
Bob JourdanLocal Guide · 14 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Despite being delayed by heavy traffic in our area (what else is new), our tech, Alberto, was very professional and courteous. I've been using their services for several years now and would not hesitate to recommend them to anyone.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Electrical outlet & switch repair
Response from the owner · a year ago
Thank you for sharing your experience! We’re glad our service and pricing met your expectations. We appreciate your recommendation and look forward to working with you again.⚡️
C
Carmina CordeLocal Guide · 90 reviewsiTotal number of Google reviews Carmina has written across all businesses on Google Maps, not just this one.
Thank you, Carmina! We're glad to hear you were pleased with our service and pricing. Providing quality electrical work at a fair price is something we take pride in. We appreciate your kind words and thank you for choosing 4A Electrical Services!
