Analyzing 5,403,8675.4M ReviewsFor 14,52514.5K Experts

Experts Reviews · Company report
5 Star Cleaning Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%61+26.7Reliability 19%82+15.4Value 13%5+0.6Momentum 10%26+2.6Track record 9%13+1.1Accountability 6%62+3.9Experts Score= 50Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

5 Star Cleaning Services

San Francisco, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 5.0★ from 64 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and accountability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.5 Star Cleaning Services is better than 61% of house cleaning services.B
61
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).5 Star Cleaning Services is better than 82% of house cleaning services.A
82
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.5 Star Cleaning Services is better than —% of house cleaning services.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.5 Star Cleaning Services is better than 5% of house cleaning services.F
5
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.5 Star Cleaning Services is better than 26% of house cleaning services.D
26
Track recordTrack record · 7% of the scoreReview volume and years with reviews.5 Star Cleaning Services is better than 13% of house cleaning services.F
13
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.5 Star Cleaning Services is better than 62% of house cleaning services.B
62

Reviews for your job

Customers hired 5 Star Cleaning Services for 2 kinds of job.

5 Star Cleaning Services for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$336

All 1 Google reviews tagged “Office & workplace cleaning”

Wallaci3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Liliane is incredible. We absolutely loved the service she provided. She is extremely professional and attentive to detail—almost a perfectionist in everything she does. The quality of her work is outstanding. I highly recommend her without hesitation. Definitely a 5-star service. ⭐⭐⭐⭐⭐

Great priceOffice & workplace cleaningStandard cleaningDeep clean

Price

$233-16% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 54%Overpriced 8%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning10$170–$259
Deep clean9$283–$453

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