Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%61+26.7Reliability 19%82+15.4Value 13%5+0.6Momentum 10%26+2.6Track record 9%13+1.1Accountability 6%62+3.9Experts Score= 50Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE5 Star Cleaning Services
San Francisco, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 5.0★ from 64 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and accountability; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.5 Star Cleaning Services is better than 61% of house cleaning services.B
61
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).5 Star Cleaning Services is better than 82% of house cleaning services.A
82
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.5 Star Cleaning Services is better than —% of house cleaning services.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.5 Star Cleaning Services is better than 5% of house cleaning services.F
5
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.5 Star Cleaning Services is better than 26% of house cleaning services.D
26
Track recordTrack record · 7% of the scoreReview volume and years with reviews.5 Star Cleaning Services is better than 13% of house cleaning services.F
13
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.5 Star Cleaning Services is better than 62% of house cleaning services.B
62
Reviews for your job
Customers hired 5 Star Cleaning Services for 2 kinds of job.
5 Star Cleaning Services for remodeling
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$233-16% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 31%Reasonable 54%Overpriced 8%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 10 | $170–$259 |
| Deep clean | 9 | $283–$453 |
