How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE5 Star HVAC Contractors
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,274 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired 5 Star HVAC Contractors for 8 kinds of job.
5 Star HVAC Contractors for HVAC system repair
Clear ✕All 213 Google reviews tagged “HVAC system repair” · showing 40
Would definitely recommend!
Professional, affordable, and efficient. I have referred 5 star HVAC to several friends and family members.
Fast Service and reasonable price. Will definitely use them again!
5 Star HVAC is the only HVAC my family will use while we live within their service area. They are the most responsive HVAC contractor I have ever encountered.
Pedro was excellent. Knew exactly what to do to get us back up abs running.
Got my ac working right again
Quick response, excellent service. Will use them for all our needs going forward.
Very professional, affordable and proficient!
Quick response, great service. We're glad we flying your company.
They did a good job taking care of my ac. Still got some more things to address but everyone is knowledgeable and willing to help and go above and beyond. Highly recommend
What a relief! Pedro Martinez replaced the blower MFD capacitor to my furnace. The day before ARS/Home Depot told me that I needed to replace my blower motor and the condenser. The cost of that set of repairs could be equal to one third to one half of the cost of a full system HVAC system. I was really concerned…
There was a leak in my coil and I thought I had more time in getting it fixed but this crazy heat has just pushed my AC to the limit. They were quick, professional and reasonably priced. My AC is up and running and I can sleep again lol.
5 star HVAC did a great job getting our unit fixed and working. Thank you!!
As it always seems to go, our AC stopped working early Sunday morning. Doing a Google search of companies nearby, I came across 5-Star. I reached out to them via text and got a response a short few minutes later. Ricky came out a few hours later and diagnosed my issues. I agreed to have them make the repairs the…
Fast to respond and diagnose. Fixed our AC next day after diagnosis.
Ricky came out & found the problem. The crew came out & did the repair very professional. The guys, Dayton & Jose we spoke to on the phone were very nice & helpful. I would recommend 5 Star.
We called Five Star and had the opportunity to discuss our needs for our home. Pedro Martinez came out on Tuesday 9/8. He fully explained all of our options and we were ble to make an informed choice. The installation team came the next day and did not excellent job. Five Star was outstanding in its service and we…
Called at 9:30am in the middle of a long span of 100+ degree days w/an A/C issue and they were out to my house in 3 hours to diagnose and fix the problem w/reasonable prices. Can't go wrong hiring these folks
Our ac went out and we found 5 Star HVAC online. I gave them a call and they sent me a text letting me know Sebadtian was on his way. He came and accessed the issue, gave me a diagnosis and price and had us up and running cold air in 30 minutes! They are now my go to for any ac issues! Highly recommend!
We got struck by lighting and it fried our hvac. 5 Star came out and quickly diagnosed the issue, then worked with our insurance to get the estimate for repairs. They were responsive during the whole process while waiting for the the insurance. When we were able to schedule repairs they quickly set the appt and had…
We called 5 star based off of that yelp recommendation. They are very professional… They assigned someone to us the following morning… He showed up on time and was very polite. Went right to work identify the issue… Corrected it… Explained it to us. Nobody likes to pay for air conditioner repair… But it’s a must in…
They were able to come fix our AC unit within 1 hour of requesting service and got it working. Very nice to work with
Ricky was very efficient and professional!
On time service
Called around ten HVAC companies late in the day and 5 star HVAC was the only one that showed up, within an hour of my call. Rick came out and was friendly, clearly knew his stuff, and most importantly was completely honest with me about what was going on. That kind of trust is hard to find. Highly recommend.
5Star came quickly, and restored our A/C during a 100 degree day!! Rick I’d a great job. Then, they replaced the attic furnace and put in a new thermostat. Everything works great!!
It was easy to schedule an appointment and know what to expect in terms of service. They send a text to confirm the service window and when the technician is 30 minutes away. When Rick arrived, he knew immediately what the issue was with our AC unit - replaced the capacitor and we were up and running in 30 minutes!…
This is the best HVAC company! Always reliable and get the job done with unbeatable rates!
2 visits to my home. Fast and professional service. Reasonable price.
The tech was very professional and let me know what was going on.
Service was good very pleased
Sefice was quick, workers were courteaous, cleaned up after work
Had an issue with AC at my home . They were very prompt in their response and followed through and fixed it on time. They also provide a warranty on their labor which gives added comfort . Would highly recommend.
Rick’s a great technician! Right on time…didn’t ring the doorbell as I had asked. Diagnosed and fixed the AC issue quickly. Great job!
Great Service and Communication, Fast Repair and Great Pricing. I highly recommend!
Requested for a HVAC replacement quote online. Tech arrived within an hour and provided 2nd option thet is much lower cost and fixed the problem during same visit.
This is a top notch company! Everyone associated with our job were knowledgeable and professional. I highly recommend using 5Star!
On July 4th my AC went out. I was calling a list of companies and 5 Star was quick to let me know they could get someone out that day. I was really thankful they had technicians working and were able to get me back up and running quickly. Thank you
It took like 30 minutes to fix. I had a friend and a colleague say they used the same company through Yelp and they didn’t get charged a service fee but I did. That’s probably my only negative. Price was good. $700 versus ac unit not working I’ll take it lol
Prompt, efficient and fair
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 209 | $205–$933 |
| HVAC system maintenance | 151 | $37–$295 |
| A/C system repair | 96 | $209–$786 |
| Install AC | 80 | $1.4k–$3.2k |
| A/C system maintenance | 73 | $39–$393 |
| Installation | 65 | $1.1k–$2.8k |
| Heating system installation | 53 | $1.4k–$2.8k |
| Repair HVAC | 48 | $216–$495 |
