Analyzing 7,499,4647.5M ReviewsFor 21,11021.1K Experts

Experts Reviews · Company report
5 Star Lawn & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

5 Star Lawn & Pest Control

Sanford, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 1,178 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.5 Star Lawn & Pest Control is better than 88% of pest control services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.5 Star Lawn & Pest Control is better than 85% of pest control services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.5 Star Lawn & Pest Control is better than 95% of pest control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.5 Star Lawn & Pest Control is better than 91% of pest control services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.5 Star Lawn & Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.5 Star Lawn & Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired 5 Star Lawn & Pest Control for 8 kinds of job.

5 Star Lawn & Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#108 / 147
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Ant extermination”

Bud7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

great staff , excellent customer service

Reasonable priceGeneral pest inspectionWeed controlLawn pest control
Nestor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chance was very informative and professional. Excellent service!!

Great priceWeed controlLawn pest controlAnt extermination
DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Spring green is going great after many hard Winter freezes this year. The Zoysia grass is starting to look fantastic. Scott listened to my concerns and is very professional. Grateful! Thank You 5 Star!

Reasonable priceWeed controlLawn pest controlAnt extermination
Nick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent customer service and always professional. I have been using 5 star for several years and have always had a positive experience. I recommend them to all my friends and family.

Spider exterminationLawn pest controlAnt extermination+ Responsiveness+ Quality+ Professionalism
Jason8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ok folks, this company is hands down the best on the block. I left Massey and within a month, all weeds were gone. They don’t just service your yard. They teach you how much to water, have an amazing owner, and here in Flagler Beach. Sam my service advisor, whom I met at a restaurant by chance, has become an…

Ant exterminationCockroach exterminationLawn pest control+ Responsiveness+ Quality+ Professionalism
Matt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What can I say about 5 Star other then WOW!!! I have been a customer for several months. I have lawn care, pest control, and termite protection. The service speaks for itself! I have great and courteous technicians that do a fabulous job. I recently had 5 star inspect my attic to check my insulation. Eric the…

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
StaciLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Well, first I want to start by saying I never leave reviews. Most places that I have dealt with haven’t impressed me. If I hire a company to do a job and they do a poor job, I’m the type of person who just moves on to the next. Life is just too short and busy to deal with anything less then adequate. And when a…

Ant exterminationLawn mowing & maintenanceLawn pest control+ Responsiveness+ Quality+ Professionalism
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very professional and knowledgeable and did a excellent job yard has never looked this good andi had them also do pest control on my house and so far its working great I'd highly recommend them

Ant exterminationCockroach exterminationLawn pest control+ Responsiveness+ Punctuality+ Quality
Williama month ago★★★★★

Rating only, no written review.

Reasonable priceGeneral pest inspectionCockroach exterminationAnt extermination
Carmen9 months ago★★★★★

Rating only, no written review.

Reasonable priceFlea & mite exterminationWeed controlLawn pest control
Bonnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceWeed controlLawn pest controlAnt extermination

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 67%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Weed control108$63–$108
Lawn pest control106$58–$106
General pest inspection27$58–$136
Grass seeding20—
Ant extermination11$86–$246
Cockroach extermination9$86–$282
Hornet & wasp extermination8$103–$282
Termite inspection8$106–$323

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