Analyzing 7,499,4647.5M ReviewsFor 21,11021.1K Experts

Experts Reviews · Company report
5 Star Lawn & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

5 Star Lawn & Pest Control

Sanford, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 1,178 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.5 Star Lawn & Pest Control is better than 88% of pest control services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.5 Star Lawn & Pest Control is better than 85% of pest control services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.5 Star Lawn & Pest Control is better than 95% of pest control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.5 Star Lawn & Pest Control is better than 91% of pest control services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.5 Star Lawn & Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.5 Star Lawn & Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired 5 Star Lawn & Pest Control for 8 kinds of job.

5 Star Lawn & Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#103 / 146
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “General pest inspection” · showing 20

Bud7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

great staff , excellent customer service

Reasonable priceGeneral pest inspectionWeed controlLawn pest control
Deb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good service and very friendly

General pest inspection
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris did a great job during the initial visit for pest control. He was very knowledgeable, honest, and considerate of our space while he worked.

General pest inspectionLawn pest control
TraciLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So far we have had a great experience. Everyone has been professional and punctual.

Great priceGeneral pest inspection
VincentLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Michael has gone above and beyond to help me with the new backyard installation. He answered my texts and all of my questions, plus just a great person.

Great priceGeneral pest inspectionWeed controlLawn pest control
Angie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Perfect service

Reasonable priceGeneral pest inspectionLawn pest control
AllisonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

4 stars because he Did not take care of the cobwebs all around. Mike would always take care of those around the house.

Reasonable priceGeneral pest inspection
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Eric was excellent with his communication and expertise. Eric is a hard worker with an amazing attention to detail.

Not sureGeneral pest inspectionWeed control
Bad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Chris is by far the best tech at 5star, and the universe for that matter.

Great priceTermite inspectionGeneral pest inspection
Lucy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service! No more bugs

Reasonable priceGeneral pest inspection
ANGLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience! Chris is always on time, friendly, and willing to answer questions.

Reasonable priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
Lynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joey did a great job! My lawn is the best one on my street! Thanks 5-Star!

Great priceGeneral pest inspectionWeed controlLawn pest control
Ray16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mike provides outstanding service for inside the house pest control. He is highly recommended.

Reasonable priceGeneral pest inspectionCockroach extermination
Margaret9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris is outstanding!! Very knowledgeable and personable.

Reasonable priceGeneral pest inspection
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric Dahl has done a PHENOMENAL job reviving our office complex. Less than a year into services, our entire complex looks better than it has in 7 years!!

Lawn pest controlGeneral pest inspectionGrass seeding+ Responsiveness+ Punctuality+ Quality
CalLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot imagine anyone being more professional or doing a better job than Shane, who regularly treats our lawn. He is a patient and good communicator, as well. Larry also provides "top shelf" quality pest control in and around our house. We are very happy with his work.

Lawn pest controlGeneral pest inspection+ Quality+ Professionalism
Jason8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ok folks, this company is hands down the best on the block. I left Massey and within a month, all weeds were gone. They don’t just service your yard. They teach you how much to water, have an amazing owner, and here in Flagler Beach. Sam my service advisor, whom I met at a restaurant by chance, has become an…

Ant exterminationCockroach exterminationLawn pest control+ Responsiveness+ Quality+ Professionalism
Matt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What can I say about 5 Star other then WOW!!! I have been a customer for several months. I have lawn care, pest control, and termite protection. The service speaks for itself! I have great and courteous technicians that do a fabulous job. I recently had 5 star inspect my attic to check my insulation. Eric the…

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
MARIA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommended! Larry is the best . He explained everything to me on how to keep my home bug free

General pest inspection+ Responsiveness+ Punctuality+ Quality
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very professional and knowledgeable and did a excellent job yard has never looked this good andi had them also do pest control on my house and so far its working great I'd highly recommend them

Ant exterminationCockroach exterminationLawn pest control+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (7 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 67%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Weed control108$63–$108
Lawn pest control106$58–$106
General pest inspection27$58–$136
Grass seeding20—
Ant extermination11$86–$246
Cockroach extermination9$86–$282
Hornet & wasp extermination8$103–$282
Termite inspection8$106–$323

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