8 MILE AUTO CENTER | Brakes, Mufflers & More logo

8 MILE AUTO CENTER | Brakes, Mufflers & More

Auto repair shop · Detroit, MI · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#381 of 899 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 58%
4.9 ★★★★★ 494 Google reviews · 24 photos
96%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
3.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
48%reviews answered by the owner
Nov 2026latest review

8 MILE AUTO CENTER | Brakes, Mufflers & More at a glance

Customers frequently praise the shop for fair pricing, quick turnaround times, and clear communication regarding repair details. Many reviewers highlight the staff's willingness to explain work performed and provide visual updates. However, some low-rated reviews cite issues with high costs, incomplete repairs, and diagnostic inaccuracies that led to repeated visits or unnecessary charges.

  • Google rating: 4.9 out of 5 from 494 reviews (96% five-star).
  • Reviews on this page: 494 Google reviews (450 with written comments, 14 with photos).
  • Owner responses: the business replied to 48% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Auto Repair Shop serving Detroit, Michigan.

Data from Google, last updated November 11, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction87Reliability79Craft & service100Value100Momentum100Replies to reviews99Satisfaction: 87 (median 88)Reliability: 79 (median 85)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 99 (median 59)
This companyAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.8 MILE AUTO CENTER | Brakes, Mufflers & More: 87/100 on this factor. Category median: 88.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.8 MILE AUTO CENTER | Brakes, Mufflers & More: 79/100 on this factor. Category median: 85.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.8 MILE AUTO CENTER | Brakes, Mufflers & More: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.8 MILE AUTO CENTER | Brakes, Mufflers & More: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.8 MILE AUTO CENTER | Brakes, Mufflers & More: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.8 MILE AUTO CENTER | Brakes, Mufflers & More: 99/100 on this factor. Category median: 59.A
99

Bar = this company · dark tick = category median.

Star ratings

494 Google reviews we collected

  • 5 stars47296%
  • 4 stars71%
  • 3 stars20%
  • 2 stars31%
  • 1 star102%

Praise vs complaints

Phrases our text analysis found in 450 written reviews

  • Praise68698%
  • Complaints152%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price6771%
  • Reasonable2526%
  • Overpriced33%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value17926%
  • Quality & results12718%
  • Staff & attitude12217%
  • Speed & response9113%
  • Would recommend8412%
  • Honesty & trust6710%
  • Communication314%

What customers talk about

We read 450 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great price and service thanks Hassan put a engine in my car running good”
    “a car improperly repaired an a overpriced loan to repay.”
  • “Just meet hassan and his crew was very thorough and detailed about what i was paying for”
    “Camshaft sensor is not working plus also they illegally taking money out my account which is being processed as fraud and contacting a lawyer and the BBB”
  • “He was super helpful, thorough, and kept me updated throughout the entire process.”
  • “…xpect and if any situations pop up, he takes pictures and notifies me right away.…”
  • “They got me together , all around a great shop to go to they don’t over charge if you bring your own parts 10/10 auto shop”
  • “If you’re looking for a shop that is trustworthy, professional, and genuinely cares about their customers, I HIGHLY recommend them.”
    “…manager/staff reached out to argue the situation, I gain nothing from lying about what I experienced, I just hope to educate the community on local bu…”
  • “The biggest repair was getting a brand new engine, and throughout the entire process they kept me updated and made sure I understood what was going on.”

People customers mention

  • Hassan 44 reviews
  • Mike 23 reviews
  • Hussein 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired 8 MILE AUTO CENTER | Brakes, Mufflers & More for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Bengals7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Just meet hassan and his crew was very thorough and detailed about what i was paying for

Great priceTransmissionElectricalAuto engine diagnostic
Rose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Exceptional work with excellent customer service. made me laugh from another mother, thank you Hassan.

Reasonable priceSteering & suspension replacementAuto brake repairEngine repair
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Gave me hand warmers and a water bottle as he serviced my mom‘s car charge my mom some money, but it was all right. It was fixed.

Great priceAuto power window repairSteering & suspension repairAuto brake repair
Debra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service wonderful person you should bring your cars here price is fair for what's being done

Great priceTransmissionAuto body & trim repairExhaust
Flex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They got me together , all around a great shop to go to they don’t over charge if you bring your own parts 10/10 auto shop

General repairs & maintenanceAuto brake repair
TLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

amazing service and quality! had an electrical problem with my old Honda civic and they were able to give me the cheapest price in the area and get it done quickest. My car feels brand new again!!! Super satisfied with the service! Ahmad was amazing

Great priceTransmissionElectrical

Photos

Customer reviews

4.9 ★★★★★ 494 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
AntVerson3 reviewsTotal number of Google reviews AntVerson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got my scat pak rite ✅

  • Price assessment: Great price
  • Services: Transmission
Priscilla Wade2 reviewsTotal number of Google reviews Priscilla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great price for what I got thanks Hassan

  • Price assessment: Great price
  • Services: Transmission, Electrical, Brakes, Vehicle safety inspection
Airten Adkins5 reviewsTotal number of Google reviews Airten has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service

Bengals AJ187 reviewsTotal number of Google reviews Bengals has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just meet hassan and his crew was very thorough and detailed about what i was paying for

  • Price assessment: Great price
  • Services: Transmission, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair
Rose Baker1 reviewTotal number of Google reviews Rose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceptional work with excellent customer service. made me laugh from another mother, thank you Hassan.

  • Price assessment: Reasonable price
  • Services: Steering & suspension replacement, Auto brake repair, Engine repair, Brakes
Michelle Robinson6 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gave me hand warmers and a water bottle as he serviced my mom‘s car charge my mom some money, but it was all right. It was fixed.

  • Price assessment: Great price
  • Services: Auto power window repair, Steering & suspension repair, Auto brake repair, Engine repair
Leslie Scott7 reviewsTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They made a believer out of me. I will be back for anything I need.

  • Price assessment: Great price
  • Services: Transmission, Air & cabin filter replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto engine tuning, Body & Trim, Vehicle Inspection, Transmission replacement, Auto exhaust system replacement, Brakes
C.M. Austin8 reviewsTotal number of Google reviews C.M. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Greatest

  • Price assessment: Great price
Moe Kash3 reviewsTotal number of Google reviews Moe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good service great price fast work

  • Price assessment: Great price
level cuts3 reviewsTotal number of Google reviews level has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great price and service thanks Hassan put a engine in my car running good

  • Price assessment: Great price
  • Services: Transmission, Exhaust, Tires, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Auto brake repair, Tire rotations, Engine repair

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Business details