Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts

Experts Reviews · Company report
8 MILE AUTO CENTER | Brakes, Mufflers & More logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

8 MILE AUTO CENTER | Brakes, Mufflers & More

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #381Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 494 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.8 MILE AUTO CENTER | Brakes, Mufflers & More is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.8 MILE AUTO CENTER | Brakes, Mufflers & More is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.8 MILE AUTO CENTER | Brakes, Mufflers & More is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.8 MILE AUTO CENTER | Brakes, Mufflers & More is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.8 MILE AUTO CENTER | Brakes, Mufflers & More is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.8 MILE AUTO CENTER | Brakes, Mufflers & More is better than 99% of auto repair shops.A
99

Reviews for your job

Customers hired 8 MILE AUTO CENTER | Brakes, Mufflers & More for 8 kinds of job.

8 MILE AUTO CENTER | Brakes, Mufflers & More for auto exhaust system replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto exhaust system replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Auto exhaust system replacement”

Leslie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

They made a believer out of me. I will be back for anything I need.

Great priceTransmissionAir & cabin filter replacementAuto power window repair
Lamar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Hassan worked with me and got me financed when I got denied everywhere else got my car together. Came there for a simple water pump now I have timing issues. Camshaft sensor is not working plus also they illegally taking money out my account which is being processed as fraud and contacting a lawyer and the BBB

ElectricalAuto engine diagnosticBody & Trim
Yul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Went up the street to 8 and Livernois told me a ridiculous price went up the street to Hassan and got me right for half dat

Great priceTiresSteering & suspension repairAuto exhaust system repair
Christell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hassan got me together with my warranty

Great priceTransmissionAuto A/C rechargeElectrical
ChaRae4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hassan been fixing on my car for 2 years and always does me right ✅️

Auto battery replacementSteering & suspension repairAuto exhaust system repair
lourenza3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hassan has been great been with him for 5 years na

Great priceTransmissionAuto A/C replacementAuto exhaust system replacement
Edward2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hassan got me together for sure. Took it to 8 and livernois and they was talking crazy

ExhaustSteering & suspension repairAuto exhaust system repair
Porchia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very good services straight up with prices and problems and will get the job done good and fast very good consumers service. Really recommended. Come with that PAPER GREEN PAPER. But he will get you right every time.

TransmissionAuto body & trim repairExhaust
Diamond1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome customer service! Very respectful people! I love this shop. This will definitely be my one and only mechanic from now on. They take pride in their work and will work with you..this is the place to go when having any car trouble..

Auto exhaust system repairAuto exhaust system replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 26%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Brakes47—
Transmission41—
General repairs & maintenance40—
Steering & suspension repair39—
Tires37—
Engine repair35—
Exhaust29—
Electrical27—

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