Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
855Bugs.com logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

855Bugs.com

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 780 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.855Bugs.com is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.855Bugs.com is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.855Bugs.com is better than 81% of pest control services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.855Bugs.com is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.855Bugs.com is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.855Bugs.com is better than 100% of pest control services.A
100

Reviews for your job

Customers hired 855Bugs.com for 8 kinds of job.

855Bugs.com for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.76
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 147
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 76 Google reviews tagged “Ant extermination” · showing 20

marthaey92Local Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mike Jones with 855Bugs.com did a great job. He sprayed the inside & outside of our house and sprayed both of our garages also. He was thorough and very professional and pleasant.

Paid $140–160Reasonable priceMosquito exterminationAnt exterminationService not listed
Ginny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

John did a great job getting rid of the wasps on our back porch. He also explained what he was doing & how it would keep the wasps from coming back. Thank you John & thank you Bugsdotcom.

Paid $120–140Reasonable priceAnt extermination
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very friendly but professional too. Came in, explained the process and did the job. Would not hesitate to recommend to anyone.

Paid $40–60Reasonable priceAnt extermination
Cameron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brad did a fantastic job- also very kind and knowledgeable! We haven’t seen an ant since he’s left and I’m so thankful!!

Reasonable priceAnt extermination
Irene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Several several provided, interior, exterior, ants, fleas treatments.

Paid $100–120Reasonable priceAnt extermination
Tucker1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brad S. Did a completely professional job! Very satisfied with service.

Paid $40–60Reasonable priceAnt extermination
DonnaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We love our bug guy. Always so polite and responsive to requests with a smile.

Ant extermination
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brad @855BUGS.com is always very pleasant and does such a thorough job of taking care of this for us. We would always recommend him!

Paid $140–160Great priceMosquito exterminationAnt exterminationService not listed
Anna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

855Bugs is the best extermination company i have used. I know my technicians name and he does an excellent job every time he is here. I highly recommend 855Bugs.

Paid $120–140Great priceAnt extermination
Beverly12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Technician was very thorough and friendly. He inspected the outside of our home and reported his findings. Very pleased with the service.

Paid $1–20Reasonable priceAnt extermination
Zac8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

These guys are the best. They give you tips on simple pest prevention. Just ask. They have been taking care of my homes for years now and I only have to think about bugs when I see their service vehicles around town.

Paid $160–180Reasonable priceHome inspection
Alyssa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Professional & friendly staff! Took their time inside & outside the house and provided immediate detailed feedback!

Paid $160–180Great priceAnt extermination
Dorothy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Mr. Jones is polite, informative, responsive and very knowledgeable.

Paid $40–60Great priceAnt extermination
Glenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Brad is always very professional and he is very knowledgeable.

Paid $40–60Reasonable priceAnt extermination
JACKIE10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Jordan takes really good care of us! He goes above and beyond every time he comes to our home.

Not sureAnt extermination+ Responsiveness+ Punctuality+ Quality
Debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Josh did a great job. Sprayed throughout the house and outside. Also checked the mouse traps. Josh was very polite and friendly. Thank you Josh. I recommend 855Bugs. 👍👍

Paid $140–160Ant extermination
LisaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Allanna, is so nice. She professional and knowledgeable. She goes above and beyond to make sure we're happy with our services.

Reasonable priceMosquito exterminationAnt extermination
BiancaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love 855Bugs! It’s been such a relief since living in Texas to know we have professionals to call and keep our home bug free. Highly recommend, worth every penny, and excellent technicians!

Paid $120–140Great priceAnt extermination
Wes14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We don't have any more bugs. What else can I say?

Reasonable priceAnt extermination+ Professionalism
Sidney10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

855Bugs has always done a good job for me. I had issues with fire ants getting into my home and so far the issues are gone.

Reasonable priceAnt extermination

Show more ant extermination reviews (56 more) →

Price

$126+2% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 76%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection83$58–$136
Ant extermination75$86–$246
Bug & insect extermination69$66–$144
Spider extermination41$73–$166
Mosquito extermination32$71–$111
Hornet & wasp extermination32$103–$282
Rodent extermination32$99–$371
Termite inspection31$106–$323

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