How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE855Bugs.com
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 780 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired 855Bugs.com for 8 kinds of job.
855Bugs.com for ant extermination
Clear ✕All 76 Google reviews tagged “Ant extermination” · showing 60
Mike Jones with 855Bugs.com did a great job. He sprayed the inside & outside of our house and sprayed both of our garages also. He was thorough and very professional and pleasant.
John did a great job getting rid of the wasps on our back porch. He also explained what he was doing & how it would keep the wasps from coming back. Thank you John & thank you Bugsdotcom.
Very friendly but professional too. Came in, explained the process and did the job. Would not hesitate to recommend to anyone.
Brad did a fantastic job- also very kind and knowledgeable! We haven’t seen an ant since he’s left and I’m so thankful!!
Several several provided, interior, exterior, ants, fleas treatments.
Brad S. Did a completely professional job! Very satisfied with service.
We love our bug guy. Always so polite and responsive to requests with a smile.
Brad @855BUGS.com is always very pleasant and does such a thorough job of taking care of this for us. We would always recommend him!
855Bugs is the best extermination company i have used. I know my technicians name and he does an excellent job every time he is here. I highly recommend 855Bugs.
Technician was very thorough and friendly. He inspected the outside of our home and reported his findings. Very pleased with the service.
These guys are the best. They give you tips on simple pest prevention. Just ask. They have been taking care of my homes for years now and I only have to think about bugs when I see their service vehicles around town.
Professional & friendly staff! Took their time inside & outside the house and provided immediate detailed feedback!
Mr. Jones is polite, informative, responsive and very knowledgeable.
Brad is always very professional and he is very knowledgeable.
Jordan takes really good care of us! He goes above and beyond every time he comes to our home.
Josh did a great job. Sprayed throughout the house and outside. Also checked the mouse traps. Josh was very polite and friendly. Thank you Josh. I recommend 855Bugs. 👍👍
Allanna, is so nice. She professional and knowledgeable. She goes above and beyond to make sure we're happy with our services.
Love 855Bugs! It’s been such a relief since living in Texas to know we have professionals to call and keep our home bug free. Highly recommend, worth every penny, and excellent technicians!
We don't have any more bugs. What else can I say?
855Bugs has always done a good job for me. I had issues with fire ants getting into my home and so far the issues are gone.
Started with them when I moved into the house and found Wasps in the chimney and all around the house. They can out that day took care of everything, came back and did a recheck the following week. I then got set up on quarterly service which is great. They remember so I don't have to. They have always been prompt, professional and do great work.
Brad is absolutely wonderful. He is very professional and personable. I feel very at ease when he services my house. Thanks Brad !!!
Trevor was very helpful and friendly! We are always impressed and satisfied by the products and service from 855bugs.com
The exterminator, Chad, worked fast and quietly. He kept me informed on what was sprayed and why. Very courteous.
Very accommodating to our schedule, informative about the pesticides being used and answered all our questions.
Brad is so friendly but most of all he knows about bugs, can explain, does a fantastic job keeping my trailer and yard safe from bugs. I thank him for that
They did a great job
Great service
Nice, friendly technician. Very knowledgeable on all types of insects. Took the time to explain different species and how to prevent them from coming into our home. Highly recommended.
Another great job done, Allana!!!!
Very professional and a good value for the service.
Great company I use them in my realty business and refer all my clients to them. Yes, they are that good.
Professional, in time and personable technicians. Wore shoe covers in my house even though I told him not to worry about it. My dog liked him. That says a lot.
Technician was on time, took care of all that was needed.
I had an invasion of chinch bugs and I was able to get an appt the next afternoon. Service was great and he explained everything to me and answered all my questions. Highly recommend.
Great service
We utilize the quarterly maintenance but our house got overrun with carpenter ants. They sent out an inspector to identify & our usual "bug guy" to treat 3 days later. They are always prompt, courteous & very professional! I also requested a day ahead call before our quarterly maintenance. Great service!
Very efficient and professional
Had for 7 years then all of a sudden they want to charge me the same price but only doing the outside. They had always done inside as well and then when I asked about it they said my contract I signed was for outside only. For 7 years the tech would always call/text to schedule a time to come out so that they could…
They always do a great Job. They are quick to answer if called and give prompt service.
855 Bugs does an excellent job. Customer service is fantastic, and the technicians are courteous, professional, and punctual.
We’ve always had good results & service from 855bugsdot.com!
The person that came to spray took his time and was very helpful and friendly.
Always professional....responsive to pest problems.....will retreat if problem continues.
Eric was great when he came out to spray!
Love your service! Easy to contact, professional, friendly, and timely. Thank you!
Very pleased with them - very responsive when needed. The tech who services our house (always the same one, which is great, because if we have a recurring issue, he can deal with it), is always personable and aggressive with his treatments if we're having a particular pest problem.
We've been using these folks since we bought our house 3 years ago. We have them scheduled to come out quarterly and they come like clockwork. They are always in communication with us. We hear from them a few days before they come out, then again just before they come out and again if there are any issues we should…
We use this business consistently and we are always pleased.
These guys are just the best, always quick to respond and on time for any routine treatment. We’ve been clients for years & wouldn’t use anyone else.
Easy process, informative and personable staff
Service has been exceptional! Moving into a new house, I’ve had a few issues in between quarterly services and they have been very responsive, quick and super helpful
Our techs are always very polite and professional. Great customer service on the phone.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 83 | $58–$136 |
| Ant extermination | 75 | $86–$246 |
| Bug & insect extermination | 69 | $66–$144 |
| Spider extermination | 41 | $73–$166 |
| Mosquito extermination | 32 | $71–$111 |
| Hornet & wasp extermination | 32 | $103–$282 |
| Rodent extermination | 32 | $99–$371 |
| Termite inspection | 31 | $106–$323 |
