How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE855Bugs.com
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 780 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired 855Bugs.com for 8 kinds of job.
855Bugs.com for general pest inspection
Clear ✕All 83 Google reviews tagged “General pest inspection” · showing 20
They always arrive on time, and address any issues.
Love this company! Very pleasant staff who works with me and my schedule. No issues with any lil "creepers" either!
Once again Jarred out does himself he’s the best guy for the job Pleasant and very informative too Thank you we are very very pleased by all that you do
Chad does a great job and always lets me know ahead of time. He’s always professional and personable. He’s become a trusted friend
855Bugs is very professional and does a great job keeping insects and other pests away. They always asks questions about our level of service to make sure they are fulfilling our needs. They are always prompt and proactive.
They do a great job & everyone I talk to is very nice & responsive! Bernie is awesome!
We have been using this wonderful team for about a year, no doubt we found the best in the field. Keep up the good work. Blake has been wonderful since he has taken over the rout, always attentive and courteous, need more techs like him.
Jarod was delightful. He addressed our concerns and did anything we asked him to check.
I’ve been using 855Bugs for my pest control needs, and I have to say — the experience has been consistently exceptional thanks to Mike Jones. Mike is incredibly knowledgeable about all aspects of pest control and always takes the time to explain what he’s doing and why. His expertise is clear from the moment he…
Mike is always so friendly and professional!
Trevor was very helpful and friendly! We are always impressed and satisfied by the products and service from 855bugs.com
Our service tech, Jerod, does a terrific job!
Very accommodating to our schedule, informative about the pesticides being used and answered all our questions.
Very professional and did not even need to enter the home to treat property.
Brad takes care of both inside and out. Highly recommend to all!! Thank you Brad!
I am new to Texas ( 6 yrs) and have used 855 Bugs and am impressed by their prep and application process. The tecs are accommodating to my schedule and very polite. Thank YOU for making this process a part of my home maintenance plan.
Updated review Dec 2023 - still really enjoying the service! they are responsive - they have wonderful people that answer the phone - they are helpful and easy to work with even when issues pop up thanks to the crazy weather - the technicians are top notch! still recommend! original review - Wonderful…
I would recommend their services.
The serviceman was very professional and thorough. He exceeded our expectations in every way.
The Pest Control Specialist Mike Jones, is the personification of Excellence in Achieving superb effective communication, and outstanding customer satisfaction. He performed his duties superlatively, and his work ethic was sensational. Respectfully, Mark Holmes
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 83 | $58–$136 |
| Ant extermination | 75 | $86–$246 |
| Bug & insect extermination | 69 | $66–$144 |
| Spider extermination | 41 | $73–$166 |
| Mosquito extermination | 32 | $71–$111 |
| Hornet & wasp extermination | 32 | $103–$282 |
| Rodent extermination | 32 | $99–$371 |
| Termite inspection | 31 | $106–$323 |
