How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE855Bugs.com
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 780 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired 855Bugs.com for 8 kinds of job.
855Bugs.com for general pest inspection
Clear ✕All 83 Google reviews tagged “General pest inspection” · showing 60
They always arrive on time, and address any issues.
Love this company! Very pleasant staff who works with me and my schedule. No issues with any lil "creepers" either!
Once again Jarred out does himself he’s the best guy for the job Pleasant and very informative too Thank you we are very very pleased by all that you do
Chad does a great job and always lets me know ahead of time. He’s always professional and personable. He’s become a trusted friend
855Bugs is very professional and does a great job keeping insects and other pests away. They always asks questions about our level of service to make sure they are fulfilling our needs. They are always prompt and proactive.
They do a great job & everyone I talk to is very nice & responsive! Bernie is awesome!
We have been using this wonderful team for about a year, no doubt we found the best in the field. Keep up the good work. Blake has been wonderful since he has taken over the rout, always attentive and courteous, need more techs like him.
Jarod was delightful. He addressed our concerns and did anything we asked him to check.
I’ve been using 855Bugs for my pest control needs, and I have to say — the experience has been consistently exceptional thanks to Mike Jones. Mike is incredibly knowledgeable about all aspects of pest control and always takes the time to explain what he’s doing and why. His expertise is clear from the moment he…
Mike is always so friendly and professional!
Trevor was very helpful and friendly! We are always impressed and satisfied by the products and service from 855bugs.com
Our service tech, Jerod, does a terrific job!
Very accommodating to our schedule, informative about the pesticides being used and answered all our questions.
Very professional and did not even need to enter the home to treat property.
Brad takes care of both inside and out. Highly recommend to all!! Thank you Brad!
I am new to Texas ( 6 yrs) and have used 855 Bugs and am impressed by their prep and application process. The tecs are accommodating to my schedule and very polite. Thank YOU for making this process a part of my home maintenance plan.
Updated review Dec 2023 - still really enjoying the service! they are responsive - they have wonderful people that answer the phone - they are helpful and easy to work with even when issues pop up thanks to the crazy weather - the technicians are top notch! still recommend! original review - Wonderful…
I would recommend their services.
The serviceman was very professional and thorough. He exceeded our expectations in every way.
The Pest Control Specialist Mike Jones, is the personification of Excellence in Achieving superb effective communication, and outstanding customer satisfaction. He performed his duties superlatively, and his work ethic was sensational. Respectfully, Mark Holmes
I’m very impressed with our bug guy!!! I told him about the wasps and spiders, he not only got rid of both he even cleaned off the spider webs!! And he left my bumble and honey bees alone!! Thank you so much!!
Excellent service every time!! Have an annual contract and wouldn't change it in anyway!!!
Nice, friendly technician. Very knowledgeable on all types of insects. Took the time to explain different species and how to prevent them from coming into our home. Highly recommended.
Techs' are friendly, efficient, and helpful. However, there seems to be a high turnover rate of techs on my route which results which results in erratic arrival times and dates.
They have been to my house 5 or more times and very happy with there services
They make sure the job is done properly. The guy didn't rush to leave the job site. He spray everything corner of my home interior and exterior.
Professional, in time and personable technicians. Wore shoe covers in my house even though I told him not to worry about it. My dog liked him. That says a lot.
Timely and professional.
Technician was on time, took care of all that was needed.
Manny is great. Always early for our appointments and works fast& efficient! He is very pleasant and personable. So glad I chose 855-BUGS!
Chayce (#0873311) always does a amazing job for our property. He's always on time and is very polite to our residents. Thank you for taking good care of our unwanted pests.
The technician was considerate and thorough.
Jett was great, he answered all questions and serviced our property as always. No complaints from us.
Great group to work with
Great service
855Buggs has always been extremely responsive and professional in assisting us with pest control. One call and they are scheduled to come back for any issue that may arise. I highly recommend this company.
Always friendly and efficient service!
My go to guys
Very efficient and professional
Great Place for service !
Had for 7 years then all of a sudden they want to charge me the same price but only doing the outside. They had always done inside as well and then when I asked about it they said my contract I signed was for outside only. For 7 years the tech would always call/text to schedule a time to come out so that they could…
They are very communicative and flexible when it comes to scheduling and meeting your needs. Never had an issue!
They always do a great Job. They are quick to answer if called and give prompt service.
Very experienced tech that explained and helped with every concern I had dealing with this the mice and rats. As well as tips and tricks to help keep them out of the house
855 Bugs does an excellent job. Customer service is fantastic, and the technicians are courteous, professional, and punctual.
We’ve always had good results & service from 855bugsdot.com!
Quick, professional and responsive. Highly recommend.
Always professional....responsive to pest problems.....will retreat if problem continues.
Love your service! Easy to contact, professional, friendly, and timely. Thank you!
Very pleased with them - very responsive when needed. The tech who services our house (always the same one, which is great, because if we have a recurring issue, he can deal with it), is always personable and aggressive with his treatments if we're having a particular pest problem.
Courteous, professional and prompt.
We use this business consistently and we are always pleased.
These guys are just the best, always quick to respond and on time for any routine treatment. We’ve been clients for years & wouldn’t use anyone else.
I called this morning, and Aarron came out an hour later to inspect our house. He was very professional and walked me through everything. I signed up for their service and Noe was here a couple of hours later to take care of us. I was extremely impressed with everyone and how fast they got to us. I will recommend them to everyone I know!
Service has been exceptional! Moving into a new house, I’ve had a few issues in between quarterly services and they have been very responsive, quick and super helpful
He was very thorough and always does a great job.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 83 | $58–$136 |
| Ant extermination | 75 | $86–$246 |
| Bug & insect extermination | 69 | $66–$144 |
| Spider extermination | 41 | $73–$166 |
| Mosquito extermination | 32 | $71–$111 |
| Hornet & wasp extermination | 32 | $103–$282 |
| Rodent extermination | 32 | $99–$371 |
| Termite inspection | 31 | $106–$323 |
