Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
855Bugs.com logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

855Bugs.com

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 780 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.855Bugs.com is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.855Bugs.com is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.855Bugs.com is better than 81% of pest control services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.855Bugs.com is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.855Bugs.com is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.855Bugs.com is better than 100% of pest control services.A
100

Reviews for your job

Customers hired 855Bugs.com for 8 kinds of job.

855Bugs.com for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$111
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 115
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Mosquito extermination” · showing 20

marthaey92Local Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mike Jones with 855Bugs.com did a great job. He sprayed the inside & outside of our house and sprayed both of our garages also. He was thorough and very professional and pleasant.

Paid $140–160Reasonable priceMosquito exterminationAnt exterminationService not listed
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brad @855BUGS.com is always very pleasant and does such a thorough job of taking care of this for us. We would always recommend him!

Paid $140–160Great priceMosquito exterminationAnt exterminationService not listed
CatrinaLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Let’s by stating that Mr.Jones is very professional/passionate about his job with every single question I’ve had he has answered giving me a clear understanding of why this or that to were I understanding of each service and if I had an emergency which I’ve had twice he stills fits my address into his busy schedule…

Paid $60–80Reasonable priceMosquito extermination
Lajuana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Mike is always professional and friendly. His customer service is top notch!

Reasonable priceMosquito extermination
Marita10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always enjoy Jordon’s visit. He is thorough, courteous and kind. Jordon is very professional and always willing to help.

Paid $60–80Reasonable priceMosquito extermination
ChrisLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

855Bugs has always provided good, responsive service at a reasonable price. All of the people I've had contact with- estimators, techs, office staff- have been knowledgeable, helpful, and friendly. I am very satisfied with their service. Our tech, Brad S, is so helpful, fast, and friendly- he's just awesome!

Paid $60–80Reasonable priceMosquito extermination
Martha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great customer service. Always dependable

Reasonable priceMosquito extermination
LisaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Allanna, is so nice. She professional and knowledgeable. She goes above and beyond to make sure we're happy with our services.

Reasonable priceMosquito exterminationAnt extermination
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always, 855 Bugs provides great service, and today we got some needed help for the mosquitos. Jarod does a fantastic job!

Paid $80–100Reasonable priceMosquito extermination
RayLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service with a friendly, efficient, and caring team. If your motto is “keeping’ it local,” you got it! No outsourced customer service with these folks.

Paid $120–140Reasonable priceMosquito extermination
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Started with them when I moved into the house and found Wasps in the chimney and all around the house. They can out that day took care of everything, came back and did a recheck the following week. I then got set up on quarterly service which is great. They remember so I don't have to. They have always been prompt, professional and do great work.

Ant exterminationCockroach exterminationHornet & wasp extermination
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brad is absolutely wonderful. He is very professional and personable. I feel very at ease when he services my house. Thanks Brad !!!

Mosquito exterminationAnt extermination
DavidLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional and prompt. Will not steer you wrong

Paid $60–80Reasonable priceBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Slow13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jon Sanchez is our tech and he does a great job and makes recommendations as necessary. Highly recommend!

Mosquito exterminationBug & insect extermination+ Quality
MARKLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Pest Control Specialist Mike Jones, is the personification of Excellence in Achieving superb effective communication, and outstanding customer satisfaction. He performed his duties superlatively, and his work ethic was sensational. Respectfully, Mark Holmes

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Lynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service

Ant exterminationCockroach exterminationFlea & mite extermination+ Punctuality
JerryLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They have been to my house 5 or more times and very happy with there services

Mosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
CherylLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We’ve always had good results & service from 855bugsdot.com!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
LisaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Love your service! Easy to contact, professional, friendly, and timely. Thank you!

Ant exterminationCockroach exterminationMosquito extermination
ChristopherLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using 855 Bugs since 2017. I'm on the quarterly plan, and I couldn't be happier. The price is affordable and the service is outstanding. When I moved into a home with an existing infestation, they were extremely helpful--and quick--getting things resolved. They are professional, responsive, courteous,…

Bee exterminationCockroach exterminationHornet & wasp extermination+ Professionalism

Show more mosquito extermination reviews (12 more) →

Price

$126+2% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 76%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection83$58–$136
Ant extermination75$86–$246
Bug & insect extermination69$66–$144
Spider extermination41$73–$166
Mosquito extermination32$71–$111
Hornet & wasp extermination32$103–$282
Rodent extermination32$99–$371
Termite inspection31$106–$323

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