Experts Reviews · Company report
855Bugs.com logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

855Bugs.com

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 780 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.855Bugs.com is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.855Bugs.com is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.855Bugs.com is better than 81% of pest control services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.855Bugs.com is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.855Bugs.com is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.855Bugs.com is better than 100% of pest control services.A
100

Reviews for your job

Customers hired 855Bugs.com for 8 kinds of job.

855Bugs.com for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 142
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Spider extermination” · showing 20

Paula8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They always arrive on time, and address any issues.

Paid $120–140Reasonable priceBug & insect exterminationGeneral pest inspectionSpider extermination+ Punctuality+ Professionalism
Todd14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chad does a great job and always lets me know ahead of time. He’s always professional and personable. He’s become a trusted friend

Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Ed11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

855Bugs is very professional and does a great job keeping insects and other pests away. They always asks questions about our level of service to make sure they are fulfilling our needs. They are always prompt and proactive.

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They do a great job & everyone I talk to is very nice & responsive! Bernie is awesome!

Reasonable priceBug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
davidLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have been using this wonderful team for about a year, no doubt we found the best in the field. Keep up the good work. Blake has been wonderful since he has taken over the rout, always attentive and courteous, need more techs like him.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination+ Quality+ Professionalism+ Value
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Started with them when I moved into the house and found Wasps in the chimney and all around the house. They can out that day took care of everything, came back and did a recheck the following week. I then got set up on quarterly service which is great. They remember so I don't have to. They have always been prompt, professional and do great work.

Ant exterminationCockroach exterminationHornet & wasp extermination
Patti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very accommodating to our schedule, informative about the pesticides being used and answered all our questions.

Home inspectionHornet & wasp exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
JeannineLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m very impressed with our bug guy!!! I told him about the wasps and spiders, he not only got rid of both he even cleaned off the spider webs!! And he left my bumble and honey bees alone!! Thank you so much!!

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Lynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service

Ant exterminationCockroach exterminationFlea & mite extermination+ Punctuality
LuisLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nice, friendly technician. Very knowledgeable on all types of insects. Took the time to explain different species and how to prevent them from coming into our home. Highly recommended.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
ColetteLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daniel always does a great job.

Bug & insect exterminationFlea & mite exterminationSpider extermination+ Professionalism
Bonnie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jett was great, he answered all questions and serviced our property as always. No complaints from us.

Bug & insect exterminationGeneral pest inspectionSpider extermination
Sylvia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The exterminator took the time to brush cobwebs off the front porch and patio.

Flea & mite exterminationSpider extermination+ Quality+ Professionalism
AdrieneLocal Guide · 150 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I let the guy know what the problem was and he was more than happy to go the extra mile

Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Bonnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Great service

Ant exterminationBug & insect exterminationFlea & mite extermination
Nathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

855Buggs has always been extremely responsive and professional in assisting us with pest control. One call and they are scheduled to come back for any issue that may arise. I highly recommend this company.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
RichardLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My go to guys

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
CherylLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We’ve always had good results & service from 855bugsdot.com!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
LisaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Love your service! Easy to contact, professional, friendly, and timely. Thank you!

Ant exterminationCockroach exterminationMosquito extermination
ChristopherLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using 855 Bugs since 2017. I'm on the quarterly plan, and I couldn't be happier. The price is affordable and the service is outstanding. When I moved into a home with an existing infestation, they were extremely helpful--and quick--getting things resolved. They are professional, responsive, courteous,…

Bee exterminationCockroach exterminationHornet & wasp extermination+ Professionalism

Show more spider extermination reviews (21 more) →

Price

$126+2% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 76%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection83$58–$136
Ant extermination75$86–$246
Bug & insect extermination69$66–$144
Spider extermination41$73–$166
Mosquito extermination32$71–$111
Hornet & wasp extermination32$103–$282
Rodent extermination32$99–$371
Termite inspection31$106–$323

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