Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts
Google reviewers rate 901 Pest Control 4.9 out of 5 based on 1384 reviews, with the owner responding to 98% of feedback. Customers frequently praise the technicians for their punctuality, knowledge, and thorough explanations during inspections and treatments, while noting reasonable pricing and professional communication. However, some low-star reviews criticize the company for missed appointments, scheduling delays, and unfulfilled promises regarding service issues or billing discrepancies.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
1,383 Google reviews we collected
Phrases our text analysis found in 1,204 written reviews
Price verdicts customers left with their Google review
Middle half of what 45 customers paid ($66–$255) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,204 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone who I have had contact with starting with office staff, Amy, Hannah and Britney, have treated me in a professional manner.”
“…to get a number, called and phone was answered by "Amy" who was very rude and unprofessional from the jump telling me "we don't call to let you know…”
“We had a wonderful experience with Chris from 901 Pest Control.”
“Scheduling is terrible.”
“He's always friendly, punctual, and knows us by name.”
“We would absolutely recommend them to anyone seeking information on pest control.”
“…ommending that the buyer not continue with the service because they will not return my phone calls and I'm incredibly disappointed with this company I…”
“…and to Memphis and he was very informative & really took the time to explain the difference pests I should be looking out for and the preventative mea…”
“…ful and professional, this review is strictly for the disrespect and lack of communication and professionalism of the lady that answered my call.…”
“Great service, super nice people, worth every penny knowing my place is critter free!”
“901 Pest Control is one company that I can honestly say exhibits professional, courteous, and timely, service each and every time.”
“To me total scam, just to take my money to say yeah whatever you think you have.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired 901 Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Love Mr. Mike Armus. He know what he talking about. I will definitely call him if I have any other problems.
Adam was an absolute excellent consultant! He explained every service that was provided! Adam demonstrated outstanding qualities as he sprayed all areas in our home and outdoor areas! My husband and I were extremely pleased with the services administered by 901-Pest Control! Thanks again for your professional services! Shelby and Cynthia Johnson
Excellent service and very knowledgeable technician. Above and beyond! I highly recommend this company and plan to continue to use their services.
Great service, super nice people, worth every penny knowing my place is critter free!
Adam has been our service tech on multiple appointments. Always courteous and always asks where we see the most activity for concentrated treatments.
Serviced traps and inspected my home for termites. 901 Pest Control does a thorough job.
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 163 | $56–$111 |
| Bug & insect extermination | 98 | $58–$111 |
| Spider extermination | 98 | $61–$144 |
| Cockroach extermination | 88 | $58–$246 |
| Rodent extermination | 81 | $79–$323 |
| Ant extermination | 66 | $66–$196 |
| Hornet & wasp extermination | 62 | $58–$282 |
| Termite inspection | 58 | $108–$323 |
4.9 ★★★★★ 1,384 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Friendly, informative and promt. No pest!!!
We sure appreciate your kind business review and for choosing 901 Pest Control!
Love Mr. Mike Armus. He know what he talking about. I will definitely call him if I have any other problems.
Thank you! We appreciate your business!
Mike was the best! I just moved from Cleveland to Memphis and he was very informative & really took the time to explain the difference pests I should be looking out for and the preventative measures I should be taking around the house.
Thanks Rebecca for taking the time to recognize Mike and for choosing 901 Pest Control!
Adam was an absolute excellent consultant! He explained every service that was provided! Adam demonstrated outstanding qualities as he sprayed all areas in our home and outdoor areas! My husband and I were extremely pleased with the services administered by 901-Pest Control! Thanks again for your professional services! Shelby and Cynthia Johnson
Thank you Cynthia for the 5 Star review and your kind comments on Adam!
Great service! We really like Mike and 901 pest.
We are so glad you’re happy with our service at 901 Pest Control and Mike’s knowledge!
We had a wonderful experience with Chris from 901 Pest Control. He was there for an inspection and to give us a quote. He was very knowledgeable and honest. We would absolutely recommend them to anyone seeking information on pest control.
Thank you April for choosing 901 Pest Control as well as the great feedback on Chris! We appreciate you!
Mike was great and thorough and very courteous.
Thank you Paige and Zach - we sure do appreciate you choosing 901 Pest Control!
Adam was very knowledgeable and showed up on time. He took care of my pest control needs. I would recommend him to all of my family and friends!
Thank you so much for recognizing Adam and for referring your family and friends to 901 Pest Control!
Mike was great very nice and helpful
We appreciate you choosing 901 Pest Control. Thank you for the Google 5 Star rating!
Mike came out and was very helpful and informing.
Thank you for choosing 901 Pest Control!
Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts
