Pest control service · Rossville, TN · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 100 ant exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★156 Google reviews · 10 photos
99%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$83typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Pest and Wildlife Solvers five stars based on 156 reviews, noting that the owner responds to all feedback. Customers consistently describe the company as punctual, professional, and communicative, with technicians offering thorough inspections for pests like wasps, mice, and squirrels. Reviewers frequently mention fair pricing compared to competitors and effective exterior repairs, while long-term clients highlight the staff's flexibility and willingness to address specific home concerns.
Google rating: 5.0 out of 5 from 156 reviews (99% five-star).
Reviews on this page: 156 Google reviews (140 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 9, 2026.
Service: Ant Exterminator serving Rossville, Tennessee.
Data from Google, last updated November 10, 2026.
Score profile vs other ant exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Pest and Wildlife SolversAnt Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pest and Wildlife Solvers: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pest and Wildlife Solvers: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pest and Wildlife Solvers: 100/100 on this factor. Category median: 97.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pest and Wildlife Solvers: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pest and Wildlife Solvers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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Bar = this company · dark tick = category median.
Star ratings
156 Google reviews we collected
5.0of 5
5 stars15599%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 140 written reviews
100%praise
Praise285100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1354%
Reasonable1146%
Overpriced00%
Not sure00%
$83-11% vs typical ant exterminators
Middle half of what 10 customers paid ($56–$91) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8630%
Quality & results5820%
Would recommend4716%
Speed & response4114%
Communication207%
Honesty & trust176%
Price & value166%
What customers talk about
We read 140 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly service at a great price and The wasps have gone away!”
“Paws did a great job, the repairs to the exterior were so good you can’t see where the squirrels caused the damage and the screening they did looks great!”
“I highly recommend PAWS to anyone looking for dependable, high-quality pest control service!”
“Jacob was right on time to perform my quarterly pest control service.”
“Jacob did a thorough termite inspection and took the time to explain everything he was checking.”
“…to have someone who doesn’t just come in and do the bare minimum, but genuinely takes the time to make sure our concerns are heard and addressed.…”
“Quoted a fair price in a quick situation and got the job done well and timely.”
People customers mention
Mike10 reviews
Chris9 reviews
Jacob6 reviews
Chuck4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pest and Wildlife Solvers for 7 kinds of job. Pick one to see what they paid and said.
denaLocal Guide · 125 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Outstanding professional service. The company to compare all others to
Extremely Helpful!! 5 🌟
Paid $40–60Reasonable priceHome inspectionService not listed
JanieLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Jacob was right on time to perform my quarterly pest control service. Very nice, professional, competent. Thank you.
Paid $80–100Reasonable price
Lauren5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
PAWS is the best! Friendly and professional and they go the extra mile to make sure their customers are happy!
Paid $80–100Reasonable price
HaroldLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I recently signed up for both a termite protection plan and quarterly pest control service with PAWS, and I’ve been extremely impressed with their team. Jacob did a thorough termite inspection and took the time to explain everything he was checking. Chris handled my initial pest control treatment, and he has done a…
Paid $60–80Great price
Bailey15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We've been with PAWS for a couple of years now and they are GREAT. Mike is amazing; always professional and always helpful.
Paid $80–100Reasonable price
Austin3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Hands down the best care I've experienced in pest control. Mike is reliable, personable, and makes the experience 5/5 everytime. Thank you Mike and 🐾
Friendly service at a great price and The wasps have gone away! Much less stink bugs and mice! Thanks PAWS!
Response from the owner · a year ago
Thank you, Candis, for your kind review! We're so glad to hear that our services have made a difference in keeping the wasps, stink bugs, and mice under control. Providing friendly service and effective solutions at a great price is always our goal. If you ever need us again, we’ll be here to help. Thanks for choosing PAWS!
April Hay6 reviewsiTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
PAWS always does a great job in servicing our home.
Response from the owner · a day ago
Hi April, thank you for the kind words and for letting us take care of your home! It means a lot to our family to hear you’re happy with the service. If there’s ever anything we can do to make your visits even better, just give us a call. We always want to hear from you. Thanks for being part of the PAWS family!
Brady Tackett3 reviewsiTotal number of Google reviews Brady has written across all businesses on Google Maps, not just this one.
Thank you, Brady! Honest and thorough is exactly how we want every job to go, so this means a lot to our family. Rodents can be such a headache, and we’re glad we could help get your home back to normal. If you notice anything else down the road, just give us a call. We’re always happy to help!
PAWS
Kelli Craddock3 reviewsiTotal number of Google reviews Kelli has written across all businesses on Google Maps, not just this one.
Thank you so much, Kelli! We’re so glad you had a great experience with our team. Being friendly, professional, and fair on price is what we strive for as a family-owned business, so this really means a lot. If you ever need anything down the road, we’re just a call away. Have a wonderful week!
martha flanagin2 reviewsiTotal number of Google reviews martha has written across all businesses on Google Maps, not just this one.
Prompt, excellent service. Ben a customer for years and would never use another service.
Response from the owner · a week ago
Thank you so much, Martha! Having you with us for all these years means the world to our family. We’re so glad you’ve been happy with the service, and we truly appreciate your loyalty and these kind words. We’ll keep working hard to earn it every visit!
dena prattLocal Guide · 125 reviewsiTotal number of Google reviews dena has written across all businesses on Google Maps, not just this one.
Outstanding professional service. The company to compare all others to
Extremely Helpful!! 5 🌟
Price assessment: Reasonable price
Price: $40–60
Services: Home inspection, Service not listed
Pest type: Rodents, Other
Response from the owner · a week ago
Dena, thank you so much! “The company to compare all others to” might be the nicest thing anyone’s said about us. We’re so glad the inspection went smoothly and that our team could be a real help. As a family-owned business, reviews like yours mean the world to us. If you ever need anything down the road, from termite protection to everyday pest control, you know where to find us. Thanks again!
Bob Mayer3 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Bob, thank you for the wonderful review. Delivering ‘above and beyond’ service is our goal on every job. If anything else comes up, don’t hesitate to reach out.
PAWS
Connie Hill5 reviewsiTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Mike Rowland is the best service/sales member ever. He is flexible, polite and very thorough. He makes sure I have the services I need.
Price assessment: Reasonable price
Services: Rodent extermination, Spider extermination, General pest inspection, Mosquito extermination, Bug & insect extermination, Ant extermination
Pest type: Ants, Rodents, Spiders, Mosquitoes
Response from the owner · a week ago
Connie, thank you so much for this kind review! We’ll make sure Mike sees it, because this is exactly the kind of care we want every family to get from us. He takes real pride in making sure your home is covered the right way, whether that’s ants, spiders, rodents, or keeping those mosquitoes in check. We’re grateful you trust our family with yours, and we’re always just a call away if you need anything. Thanks again!
Dino Tashie3 reviewsiTotal number of Google reviews Dino has written across all businesses on Google Maps, not just this one.
Paws did a great job, the repairs to the exterior were so good you can’t see where the squirrels caused the damage and the screening they did looks great! Highly recommend! I’ve also signed on for them to do my pest control now.
Price assessment: Great price
Services: Rodent extermination
Pest type: Rodents
Response from the owner · 2 weeks ago
Thank you so much, Drew! We’re so glad the squirrel repairs blended right in and the screening turned out great. That’s exactly what we aim for: fixing the problem and leaving your home looking like nothing ever happened. And welcome to the PAWS pest control family! We’re excited to keep your home protected all year long. If you ever need anything, just give us a call. Thanks again for trusting our family with yours!
