Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts
Customers consistently highlight the punctuality, professionalism, and thoroughness of technicians performing termite inspections, pest control, and mosquito treatments. Reviewers note that staff communicate findings clearly, adhere to specific home instructions, and provide advance notice for appointments. While most feedback is positive, one low-star review criticized the customer service experience during a phone call for a quote, describing the interaction as abrupt and argumentative.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,649 Google reviews we collected
Phrases our text analysis found in 1,388 written reviews
Price verdicts customers left with their Google review
Middle half of what 106 customers paid ($106–$323) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,388 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Johnny Perry was the person who did my service and he was so polite.”
“Josh Spangler was our tech today and he did a great job explaining and completing the task in a timely manner.”
“They are great to work with, easy to set appointments, show up on time are professional.”
“We have used AAA Termite for over 40 years and would highly recommend their services.”
“Besides that, as long as termites and spiders and wasps stay away, I’m happy!”
“Johnny is always friendly and explains his findings before leaving.”
“Very dependable, on time and makes sure he covers everything with you.”
“Josh Spangler and other employees of AAA Termite provide excellent customer service, flexibility in scheduling, and a reasonable price.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired AAA Termite & Pest Control for 8 kinds of job. Pick one to see what they paid and said.
We have instructions about our gate and our dog and they always do a great job making sure everything is done right.
Billy Brumlow was out today for Termite treatment. As always, he did an excellent job.
Thanks as always Ms Bonita ! We appreciate the kindness and consideration you extend to us. You are truly an asset to your TEAM. Thank you.
Johnny Perry with AAA Termite and Pest Control came out to perform our annual inspection and performed excellent service. Johnny is always friendly and explains his findings before leaving. We have used AAA Termite for over 40 years and would highly recommend their services.
Jason did an excellent job explaining the treatment, carefully navigating through my house inside and out taking his time to spray and wipe down exterior cobwebs etc. friendly and quality service. Happy with this company!
Jason Cratin did an excellent job. Very dependable, on time and makes sure he covers everything with you.
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 385 | $108–$323 |
| General pest inspection | 272 | $56–$111 |
| Termite extermination | 240 | $214–$426 |
| Ant extermination | 200 | $66–$196 |
| Spider extermination | 151 | $61–$144 |
| Cockroach extermination | 132 | $58–$246 |
| Bug & insect extermination | 84 | $58–$111 |
| Mosquito extermination | 56 | $68–$119 |
5.0 ★★★★★ 1,649 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Johnny Perry was the person who did my service and he was so polite. He even rang the bell to let me know he would be on my property. Thank you AAA for having such nice, polite technicians and for notifying me when he would be coming for yearly service.
I've used Aaa for several services, inspections as well as control. They are great to work with, easy to set appointments, show up on time are professional. Josh Spangler was our tech today and he did a great job explaining and completing the task in a timely manner.
We have instructions about our gate and our dog and they always do a great job making sure everything is done right.
Thanks for choosing AAA Termite and Pest Control and trusting us to protect your home.
Johnny Perry didd a good job
Jason was absolutely fantastic! He is professional in his interactions and work. Great attention to detail!
Billy Brumlow was out today for Termite treatment. As always, he did an excellent job.
Thanks for the great rating and for choosing AAA Termite and Pest Control.
Our technician Andy Bevis was great. Always courteous and professional.
Thanks as always Ms Bonita ! We appreciate the kindness and consideration you extend to us. You are truly an asset to your TEAM. Thank you.
Johnny Perry with AAA Termite and Pest Control came out to perform our annual inspection and performed excellent service. Johnny is always friendly and explains his findings before leaving. We have used AAA Termite for over 40 years and would highly recommend their services.
Great customer service from Andy Bevis
We appreciate you! Thanks for choosing AAA Termite and Pest control!
Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts
