Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE901 Pest Control
Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 4.9★ from 1,384 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.901 Pest Control is better than 93% of ant exterminators.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.901 Pest Control is better than 88% of ant exterminators.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.901 Pest Control is better than 98% of ant exterminators.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.901 Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.901 Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.901 Pest Control is better than 100% of ant exterminators.A
100
Reviews for your job
Customers hired 901 Pest Control for 8 kinds of job.
901 Pest Control for bed bug extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 57
All 6 Google reviews tagged “Bed bug extermination”
stephanieLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I'm glad I chose 901Pest Control for my home. They stop pests in their tracks!
Termite inspectionGeneral pest inspectionBed bug extermination+ Responsiveness+ Punctuality+ Quality
EdLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Excellent experience with a very friendly staff! Thank you 901 Pest Control!
Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
WendyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
I just can not say enough wonderful things about this company! EVERYONE I have had the pleasure of speaking to has been top notch! I spoke with Amy today about my upcoming service, and she made sure ALL of my questions were answered before ending our call. I also love knowing that I will be getting the same…
Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
HUUAH2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very relatable and nice guy. Glad to have him!
Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Brandon Stevens was great and went above and beyond for us! He also killed a brown recluse right in front of me ☺️ Definitely recommend these guys!
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Willie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
901 takes great care of our pe0ple Mike is a fantastic tech what a assets
Bed bug exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Price
$127+36% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 36%Reasonable 60%Overpriced 2%Not sure 1%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 163 | $56–$111 |
| Bug & insect extermination | 98 | $58–$111 |
| Spider extermination | 98 | $61–$144 |
| Cockroach extermination | 88 | $58–$246 |
| Rodent extermination | 81 | $79–$323 |
| Ant extermination | 66 | $66–$196 |
| Hornet & wasp extermination | 62 | $58–$282 |
| Termite inspection | 58 | $108–$323 |
