Experts Reviews · Company report
901 Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

901 Pest Control

Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 4.9★ from 1,384 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.901 Pest Control is better than 93% of ant exterminators.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.901 Pest Control is better than 88% of ant exterminators.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.901 Pest Control is better than 98% of ant exterminators.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.901 Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.901 Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.901 Pest Control is better than 100% of ant exterminators.A
100

Reviews for your job

Customers hired 901 Pest Control for 8 kinds of job.

901 Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.98
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$111
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 98 Google reviews tagged “Bug & insect extermination” · showing 20

rell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Adam was very knowledgeable and showed up on time. He took care of my pest control needs. I would recommend him to all of my family and friends!

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Bobby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Adam has been our service tech on multiple appointments. Always courteous and always asks where we see the most activity for concentrated treatments.

Paid $40–60Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Angela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amy Stewart was a great help getting everything set up. Mike Armus was awesome, he explained everything that we needed to get our pest control and termite coverage. Very knowledgeable!

Paid $60–80Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
Automotive1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service, Great results!

Great priceBug & insect extermination
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lamar came in and took care of business

Paid $200+Reasonable priceCockroach exterminationBug & insect extermination
KeyshaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I really appreciate Lamar's professionalism and just general kindness. He is the replacement personnel foe my property as the previous technician that service my home is no longer with the company. I am very happy I was sent someone who is just as equally skilled and pleasant. My service was done efficiently and with care. Thank you Lamar 😊

Paid $160–180OverpricedHornet & wasp exterminationMosquito exterminationBug & insect extermination
vic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very good customer service and very friendly. Great treatment

Paid $180–200Reasonable priceTermite inspectionGeneral pest inspectionBug & insect extermination
Nicky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Scott is very nice, patience, & informative. I would like him to be my personal tech every time!

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Adam M. came out and did an absolutely thorough job from start to finish. He webbed everything down and treated the property completely — didn't miss a single spot. What really stood out was how knowledgeable he was. He took the time to actually explain what was going on with my ant issue, why it was happening, and…

Paid $80–100Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
Yvonne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Steve came to my house and listened to my concerns. He addressed those concerns after explaining the treatment plan. He is friendly and knowledgeable.

Spider exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Sean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Friendly, quick service

Reasonable priceBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very polite and professional. Steve is the best pest control guy in Memphis. So polite and professional. Hands down best in Memphis will highly recommend

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Matt did a wonderful job ! Great communication skills !

Great priceHornet & wasp exterminationBug & insect extermination
Joel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I don’t normally take the time to review pest control services, but Adam’s work is so exceptional that I had to make sure his company—and anyone else looking for help—knows he is a master at his craft. I’m currently on an extended visit from NYC, and about a month ago, I noticed a very serious ant problem at my…

Great priceSpider exterminationCockroach exterminationBug & insect extermination
LawandaLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Adam is always so pleasant snd professional when he enters my home. He asks about the issues I see and he gives attention to the Area of concern. I'm excited to have Adam come in and take care of my pest issues. He's awesome

Not sureSpider exterminationBug & insect extermination
Everything6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott comes every time I call. He never complains. Never takes short cuts. Fulfills request that may seem “extra” but does it without hesitation.

Paid $20–40Great priceBug & insect extermination
Sherry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve been using 901 Pest Control for over 4 years now. We recently had the pleasure of having Matt Parker to complete our quarterly services. He was polite and very thorough with the pest and rodent services/inspections. Matt answered all of the questions and concerns that I had with great detail as well. Overall,…

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Terri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Adam is always great! He answers all my q questions and does a thorough job. He’s always very courteous and respectful.

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Joann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott did a good job exterminating my home inside out

Bug & insect extermination
Vernice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michael was on time, professional, personable, and knowledgeable as our technician. He is simply the best! He answered all of our many questions and concerns. I would give him 100 stars if I could.

Paid $140–160Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection

Show more bug & insect extermination reviews (78 more) →

Price

$127+36% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 60%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection163$56–$111
Bug & insect extermination98$58–$111
Spider extermination98$61–$144
Cockroach extermination88$58–$246
Rodent extermination81$79–$323
Ant extermination66$66–$196
Hornet & wasp extermination62$58–$282
Termite inspection58$108–$323

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