Experts Reviews · Company report
901 Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

901 Pest Control

Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 4.9★ from 1,384 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.901 Pest Control is better than 93% of ant exterminators.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.901 Pest Control is better than 88% of ant exterminators.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.901 Pest Control is better than 98% of ant exterminators.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.901 Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.901 Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.901 Pest Control is better than 100% of ant exterminators.A
100

Reviews for your job

Customers hired 901 Pest Control for 8 kinds of job.

901 Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 80
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “Home inspection”

KathleenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Friendly, informative and promt. No pest!!!

Paid $20–40Reasonable priceHome inspection
Chantoya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Love Mr. Mike Armus. He know what he talking about. I will definitely call him if I have any other problems.

Paid $200+Reasonable priceHome inspection
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Mike was the best! I just moved from Cleveland to Memphis and he was very informative & really took the time to explain the difference pests I should be looking out for and the preventative measures I should be taking around the house.

Reasonable priceHome inspectionGeneral pest inspectionService not listed
Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Adam was an absolute excellent consultant! He explained every service that was provided! Adam demonstrated outstanding qualities as he sprayed all areas in our home and outdoor areas! My husband and I were extremely pleased with the services administered by 901-Pest Control! Thanks again for your professional services! Shelby and Cynthia Johnson

Paid $200+Great priceHome inspectionCockroach extermination
April2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We had a wonderful experience with Chris from 901 Pest Control. He was there for an inspection and to give us a quote. He was very knowledgeable and honest. We would absolutely recommend them to anyone seeking information on pest control.

Home inspection
rell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Adam was very knowledgeable and showed up on time. He took care of my pest control needs. I would recommend him to all of my family and friends!

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Theresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Mike came out and was very helpful and informing.

Paid $200+Reasonable priceHome inspection
Catherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Everyone who I have had contact with starting with office staff, Amy, Hannah and Britney, have treated me in a professional manner. Drew answered all my questions and there were many and Kristian delivered the excellent service. Will continue to use them in the now and the future. Thank y’all for a job well done!!

Reasonable priceHome inspectionHornet & wasp extermination
Nettie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I AM VERY MUCH PLEASED

Paid $120–140Reasonable priceHome inspection
Anne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We love Mike and 901 Pest. We've used him for years. He's always friendly, punctual, and knows us by name. Highly recommend!

Great priceHome inspection
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Called 901 Pest Control for an estimate and they sent Drew to take a look at our attic. I was so impressed with his level of knowledge in explaining our pest situation. Thanks to Drew and 901 for a very professional job!

Paid $1–20Great priceHome inspection
Becky9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m a new customer of 901 Pest Control and have been very impressed so far! Drew was friendly, professional and took the time to explain everything and answer my questions. The pricing is very reasonable, and the entire process of getting set up for quarterly service was easy and hassle-free. I’m very happy I chose…

Reasonable priceHome inspection
Jbluestar974 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Adam really helped me out and was very professional in his line of work. Asked to come in and let me know what he was gonna do around the house.

Home inspection
Shalonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lamar’s professionalism and customer service should be studied and taught. He is definitely an asset to the company and should be commended for his hard work and professionalism.

Paid $20–40Great priceHome inspection
Noah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

My grandmother recently battled a brown recluse bite including a hospital stay so I wanted to make sure that my house was pest free. Steve came out to my house and listened to all my concerns. He gives recommendations to keep pests from coming in. He was quick and efficient so i could get back to my day.

Reasonable priceHome inspection
Vaida9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matthew , was very professional and kind to us old folks , he shared what he was doing around & in our home. We could not be more pleased , now let’s get these bugs ‼️ Thank you vaida myrick

Reasonable priceHome inspection
reginald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike is a great person very professional

Great priceHome inspectionHornet & wasp extermination
JawanzaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike was great. Sweet and understanding and made me comfortable

Home inspection
Michele12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They are so thorough and knowledgeable, Lacey & Armondo are my techs that I love!!! They do my entire yd & fence for mosquitoes monthly.

Customer photo from Michele's review
Home inspectionTermite inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mike has been here several times over the years and is always professional and helpful. He goes beyond the minimum to help us remain pest free.

Home inspectionTermite inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
EdLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent experience with a very friendly staff! Thank you 901 Pest Control!

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
david6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Lacey was my Pest control tech and she was the most professional tech I have ever had. She was well knowledgeable in her profession and answered all my questions I had. She throughly spray my home and made sure Toto showed me everywhere that bugs could potentially come and go.

Bug & insect exterminationHome inspectionGeneral pest inspection
Xavier11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was great!!! Answered all my questions! Straight forward! Didn't sell a dream!

Home inspection+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you for the amazing service! Will highly recommend.

Home inspectionGeneral pest inspection+ Quality+ Professionalism+ Value
tawny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike is the best pest agent in the world. Consider him the 007 of the termination field.

Home inspection+ Responsiveness+ Punctuality+ Quality
Claudia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Michael was very nice and explained everything very well! Looking forward to working with y’all!

Home inspection+ Responsiveness+ Punctuality+ Professionalism
Valerie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike was great! He is very knowledgeable, explained everything so well, and made us feel very happy to use their service!

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Olivia’s8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

901 Pest Control ROCKS!! I have airbnb rental property. I needed to present a document with the companies logo that stated the date of inspection, my address and verify that I didn’t have bed bugs. 901 Pest responded very quickly, did a very thorough exam and sent me the documentation I needed to reopen my rental.…

Home inspection
Karley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Every technician we have had has been so nice!! Adam went above and beyond today to make sure our mosquitoes are under control since we live right next to a drainage ditch. We’ve also had a small roach problem in one of the rooms inside, and he is confident that how he sprayed will take care of it. Go with 901 Pest…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Meredith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

most thorough yet of all reps i have seen in my home thorough and ky

Bee exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My husband and I have been using 901 Pest Control for a couple of years now. We have always had excellent service. In your contract you can specify if you only want the outside sprayed or both inside and outside your home, our preference. It has completely eliminated any problems. Adam came to service our home this…

Bee exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
TENIA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my initial inspection with Mr. Mike today and I can say that I am very pleased with the results and services he provided me. He is very knowledgeable and thorough. He took time to explain everything to me in detail about each service they provide. Thank you 901.

Home inspectionGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
WendyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I just can not say enough wonderful things about this company! EVERYONE I have had the pleasure of speaking to has been top notch! I spoke with Amy today about my upcoming service, and she made sure ALL of my questions were answered before ending our call. I also love knowing that I will be getting the same…

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mimi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Showed up early, thorough and efficient inspection. Thanks Mike!

Home inspectionRodent extermination+ Responsiveness+ Quality
Stephanie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service

Home inspectionGeneral pest inspection+ Responsiveness+ Professionalism
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t say enough great things about my first appointment with this company! Chase was so professional and asked me about any issues we had been experiencing and gave great knowledge and advice. He was very thorough in his work and not like the typical pest company that comes and goes within 10 minutes. He was here…

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Mitch2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matthew is always willing to listen to issues or concerns and addresses them with professionalism. Also great communication via text/call on appointments.

Bug & insect exterminationHome inspection+ Punctuality+ Quality+ Professionalism
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician was extremely helpful, educational, and very professional. Would absolutely recommend and will continue using their services. No more bugs!

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
George10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Not applicable

Home inspectionGeneral pest inspectionService not listed+ Responsiveness+ Punctuality+ Quality
Malik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best job ever by their tech Mr Malik couldn't be any better

Home inspection+ Professionalism
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Christian came by for our first servicing today and was punctual, professional, and very informative. He was also extremely patient with us, since we forgot he was coming and had to quickly clear out the sinks and the cabinets underneath. I highly recommend 901 Pest Control because they overwhelmingly hold the…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Gayle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used 901 Pest Control for several years. We are always pleased with their service. They are very friendly and professional and have educated us about how to make our home less inviting to pests including rats, mice, yellowjackets, spiders,ants, etc. Richard did our pest control service today and thoroughly…

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Nathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jay Harris was amazing and very knowledgeable when he came out to do our inspection. He sprayed all the areas searched the attic and around the house and gave us the utmost respect and care given. Jay is truly a model for everyone to go by with the exceptional costumer service and super kind. He was patient and was able to help us in all our needs.

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Don1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Matthew was on time, professional, knowledgeable, and considerate of what we wanted and respectful. I would highly recommend Mathew and 901 Pest Control.

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Lucy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Home inspection
Darrena month ago★★★★★

Rating only, no written review.

Paid $80–100Great priceHome inspectionTermite inspectionMosquito extermination
ElaineLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Punctuality+ Professionalism+ Value
Marlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspection+ Punctuality

Price

$127+36% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 60%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection163$56–$111
Bug & insect extermination98$58–$111
Spider extermination98$61–$144
Cockroach extermination88$58–$246
Rodent extermination81$79–$323
Ant extermination66$66–$196
Hornet & wasp extermination62$58–$282
Termite inspection58$108–$323

Compare with