Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts

911 Garage Door Service & Repair LLC logo

911 Garage Door Service & Repair LLC

Garage door supplier · Fort Lauderdale, FL · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 22 door repair servicesPosition by Experts Score among all companies we track in this category. · better than 67%
5.0 ★★★★★ 264 Google reviews · 24 photos
100%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
📞 Call (786) 418-8623Request a call backWebsite ↗

911 Garage Door Service & Repair LLC at a glance

Customers consistently praise the company for professional, fast repairs and fair pricing on services like spring replacement and motor installation. Positive feedback highlights reliable communication and punctual arrival times for licensed technicians. However, one review describes a disappointing experience involving significant delays and scheduling confusion, where the technician arrived well after the promised window and required multiple rescheduling attempts.

  • Google rating: 5.0 out of 5 from 264 reviews (100% five-star).
  • Reviews on this page: 264 Google reviews (241 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 12, 2026.
  • Service: Door Repair Service serving Fort Lauderdale, Florida.

Data from Google, last updated October 27, 2026.

Score profile vs other door repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability97Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 98 (median 96)Reliability: 97 (median 97)Value: 100 (median 99)Momentum: 100 (median 100)
This companyDoor Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.911 Garage Door Service & Repair LLC: 98/100 on this factor. Category median: 96.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.911 Garage Door Service & Repair LLC: 97/100 on this factor. Category median: 97.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.911 Garage Door Service & Repair LLC: 100/100 on this factor. Category median: 99.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.911 Garage Door Service & Repair LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–

Bar = this company · dark tick = category median.

Star ratings

264 Google reviews we collected

  • 5 stars263100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 241 written reviews

  • Praise24599%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price6086%
  • Reasonable913%
  • Overpriced11%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results6225%
  • Would recommend5121%
  • Staff & attitude4719%
  • Speed & response3414%
  • Price & value2510%
  • Communication156%
  • Honesty & trust135%

What customers talk about

We read 241 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “10/10 SUPER AMAZING service Excellent work repairing my Garage door”
  • “I really like the way they repair the garage door … I highly recommend”
  • “The technician arrived very quickly and was very friendly.”
  • “Excellent, fast, professional service and very friendly.”
  • “Very relaible and trusted and they gave me also good price for new garage door + 2 springs”
  • “She was very communicative and has great customer service!”
  • “i was looking for a trustworthy place and i am glad i found 912 garage door repair around dania area !”

People customers mention

  • Hollywood 21 reviews
  • Beach 8 reviews
  • Dania 3 reviews
  • Hallandale 3 reviews
  • Davie 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired 911 Garage Door Service & Repair LLC for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Jacquie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Recommended company. Very relaible and trusted and they gave me also good price for new garage door + 2 springs

Great priceGarage door consultation
Faruko2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Buen Servicio el.tecnico llego muy rápido y fue muy amable .estoy satisfecho con el trabajo en mi garaje

Great price
Margo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Priscilla was incredibly helpful when I needed assistance. She was very communicative and has great customer service! Would definitely recommend!

Anaijiah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They have licensed technicians who are very polite and professional. They show upon time to deliver the repair on time and I appreciate it.

Euphorian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

they have the best quality service in florida when it comes to garage door repair ! I highly recommend

Savage4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great repair ! I appreciate how good they worked towards my garage door opener issues

Jobs customers hired them for

JobReviewsCategory typical
Garage door consultation70—
Customer support29—
General repairs & installation15—
Garage door design7—

Compare with

Photos

Customer reviews

5.0 ★★★★★ 264 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Michael Moor1 reviewTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thet came today and replaced my broken spring It was fast and cheap !

  • Price assessment: Great price
  • Services: Customer support
Response from the owner · a week ago

Michael, glad we could get that broken spring taken care of the same day! We know how frustrating it is when your garage door stops working, so getting it fixed quickly without overcharging is always our goal. Thanks for choosing us for your garage door spring replacement in Hollywood!

Jacquie Bagley1 reviewTotal number of Google reviews Jacquie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Recommended company. Very relaible and trusted and they gave me also good price for new garage door + 2 springs

  • Price assessment: Great price
  • Services: Garage door consultation
Response from the owner · a week ago

Jacquie, we really appreciate the recommendation! A new garage door is a big investment, and we're happy we could help you find an option that worked for you at a fair price. Thanks for trusting our team with your garage door spring replacement needs. We're always happy to help our neighbors here in Hollywood, FL!

Maple Lamar2 reviewsTotal number of Google reviews Maple has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work very professional !

  • Price assessment: Great price
Response from the owner · a week ago

Maple, thanks for the kind words! It's great to hear that our team's professionalism stood out to you. We work hard to provide quality garage door repair services at fair prices. Your support means a lot to us as a local garage door company here in Hollywood, FL!

Yesid Sierra1 reviewTotal number of Google reviews Yesid has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gracias por mi puerta quedó muy bien

Response from the owner · 2 weeks ago

Yesid, muchas gracias por compartir tu experiencia! Nos alegra saber que quedaste contento con el trabajo y con el resultado de tu puerta de garaje. Siempre estamos aquí cuando necesites garage door repair in Hollywood, FL. Thank you for trusting us!

Diago Torres3 reviewsTotal number of Google reviews Diago has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

excelente z👍

Response from the owner · 2 weeks ago

Diago, thank you so much for your support! We’re really happy you had a great experience with our team. We always try to make things easy, show up when you need us, and get the job done right. It was a pleasure helping you with your same-day garage door repair in Hollywood. We’re always here whenever you need us!

Th3m0nk3y1nsu1t1 reviewTotal number of Google reviews Th3m0nk3y1nsu1t has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good services fast and reliable

Response from the owner · 2 weeks ago

Thank you so much! Fast and reliable service is exactly what we want our customers to experience. Whether you need a quick repair or same-day garage door service in Hollywood, FL, our team is always happy to help.

Angely Chavarría1 reviewTotal number of Google reviews Angely has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio

Response from the owner · a week ago

Angely, muchísimas gracias! Nos alegra saber que tuviste una excelente experiencia con nuestro equipo. Siempre buscamos ofrecer un servicio de reparación de puertas de garaje rápido, profesional y de confianza en Hollywood, FL. Gracias por elegirnos!

Faruko Galan2 reviewsTotal number of Google reviews Faruko has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Buen Servicio el.tecnico llego muy rápido y fue muy amable .estoy satisfecho con el trabajo en mi garaje

  • Price assessment: Great price
Response from the owner · 2 weeks ago

Faruko, thank you so much for the kind words! We’re glad our technician was able to get to you quickly and make the whole experience easy. It was a pleasure helping with your garage door, and we’re especially happy to hear you were satisfied with the work. Whenever you need same-day garage door repair in Hollywood, you can count on us!

ZENO SAMA WR1 reviewTotal number of Google reviews ZENO has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exelente atencion y servicio. Fueron rapidos y profecionales.

  • Price assessment: Great price
  • Services: Garage door consultation, Customer support
Response from the owner · 2 weeks ago

Thank you for your support! We’re happy our team could provide fast, professional service at a fair price. We work hard to make every garage door repair in Hollywood as easy and straightforward as possible. We appreciate you choosing us.

Leodod8 reviewsTotal number of Google reviews Leodod has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio rápido y profesional y muy amables.

  • Price assessment: Great price
  • Services: Garage door consultation, General repairs & installation
Response from the owner · 2 weeks ago

Thank you so much for the kind words! We’re glad you found our team fast, professional, and friendly. Whether it’s a garage door consultation, repair, or installation in Hollywood, FL, we’re always ready to help. We truly appreciate your support!

911 Garage Door Service & Repair LLC on Google Maps →

Business details