PEST CONTROL SERVICES · WEST VALLEY CITY, UT
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%76+26.6Reliability 15%63+9.5Craft & service 20%24+4.8Value 10%47+4.7Momentum 8%69+5.5Track record 7%82+5.7Accountability 5%66+3.3Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%76+26.6Reliability 15%63+9.5Craft & service 20%24+4.8Value 10%47+4.7Momentum 8%69+5.5Track record 7%82+5.7Accountability 5%66+3.3Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCOREA-1 Exterminators
Better than 71% of pest control services · #15 of 52
4.9★480 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
A-1 Exterminators for cockroach extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$105–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 35
All 9 Google reviews tagged “Cockroach extermination”
★★★★★ Steven · 11 months ago
Eric was professional. He answered all my crazy questions. Hope to get him next time.
Cockroach extermination
★★★★★ Key · a year ago
The exterminator was very nice and quick! :)
Cockroach extermination
★★★★★ Stephanie · 2 years ago
Jackson came in and was very professional. Live here at riverwalk apartments and I'm grateful they came out. Hoping they keep coming to help.with the cockroches
Cockroach extermination+ Quality+ Professionalism
★★★★★ Cera · 2 years ago
Jaxon was very professional and friendly when he came to spray my home. He was caring and explained all of my questions and concerns. Thank you Jaxon! I hope you come next time as well! (Also hope you win the employee contest)
Bug & insect exterminationCockroach extermination+ Quality+ Professionalism
★★★★★ Sarah · Edited 3 years ago
Charles is wonderful! thank you A1 I will never go elsewhere they are the best!!! dont go elsewhere
Ant exterminationCockroach exterminationRodent extermination
★★★★★ Bryan · 4 years ago
A1 does a great job!
Cockroach exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ K · 3 weeks ago
Rating only, no written review.
Paid $140–160Great priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★ George · Edited 3 years ago
Rating only, no written review.
Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Holly · 4 years ago
Rating only, no written review.
Cockroach extermination+ Responsiveness+ Punctuality+ Quality
vs category
Blue = A-1, grey = pest control services average
Rating over time
Price
$175+39% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Great price 38%Reasonable 62%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%76+26.6Reliability 15%63+9.5Craft & service 20%24+4.8Value 10%47+4.7Momentum 8%69+5.5Track record 7%82+5.7Accountability 5%66+3.3Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
76
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
63
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
24
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
69
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
82
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
66
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+55 / −0
Professionalism
+59 / −0
Responsiveness
+50 / −1
Punctuality
+50 / −0
Value
+37 / −1
