PEST CONTROL SERVICES · WEST VALLEY CITY, UT
A-1 Exterminators logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%76+26.6Reliability 15%63+9.5Craft & service 20%24+4.8Value 10%47+4.7Momentum 8%69+5.5Track record 7%82+5.7Accountability 5%66+3.3Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

A-1 Exterminators

Better than 71% of pest control services · #15 of 52

4.9★480 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

A-1 Exterminators for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 27

All 3 Google reviews tagged “Flea & mite extermination”

★★★★★ Bryan · 4 years ago

A1 does a great job!

Cockroach exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★ George · Edited 3 years ago

Rating only, no written review.

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ George · 4 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = A-1, grey = pest control services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (2 reviews)2024-Q2: 4.80★ (15 reviews)2024-Q3: 5.00★ (28 reviews)2024-Q4: 5.00★ (18 reviews)2025-Q1: 5.00★ (4 reviews)2025-Q2: 5.00★ (95 reviews)2025-Q3: 4.97★ (93 reviews)2025-Q4: 5.00★ (37 reviews)2026-Q1: 5.00★ (17 reviews)2026-Q2: 5.00★ (17 reviews)2026-Q3: 4.80★ (20 reviews)2026-Q4: 5.00★ (8 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$175+39% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Great price 38%Reasonable 62%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%76+26.6Reliability 15%63+9.5Craft & service 20%24+4.8Value 10%47+4.7Momentum 8%69+5.5Track record 7%82+5.7Accountability 5%66+3.3Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
76
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
63
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
24
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
69
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
82
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
66

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+55 / −0
Professionalism
+59 / −0
Responsiveness
+50 / −1
Punctuality
+50 / −0
Value
+37 / −1

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