Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%89+31.2Reliability 15%83+12.5Craft & service 20%68+13.6Value 10%51+5.1Momentum 8%67+5.4Track record 7%83+5.8Accountability 5%67+3.4Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREA-1 Exterminators
West Valley City, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 86 pest control services · 4.9★ from 480 Google reviews
Report card
Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.A-1 Exterminators is better than 89% of pest control services.A
89
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.A-1 Exterminators is better than 83% of pest control services.A
83
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.A-1 Exterminators is better than 68% of pest control services.B
68
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.A-1 Exterminators is better than 51% of pest control services.C
51
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.A-1 Exterminators is better than 67% of pest control services.B
67
Track recordTrack record · 7% of the scoreReview volume and years with reviews.A-1 Exterminators is better than 83% of pest control services.A
83
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.A-1 Exterminators is better than 67% of pest control services.B
67
Reviews for your job
Customers hired A-1 Exterminators for 8 kinds of job.
A-1 Exterminators for cockroach extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 58
All 9 Google reviews tagged “Cockroach extermination”
StevenLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Eric was professional. He answered all my crazy questions. Hope to get him next time.
Cockroach extermination
Key3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The exterminator was very nice and quick! :)
Cockroach extermination
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Jackson came in and was very professional. Live here at riverwalk apartments and I'm grateful they came out. Hoping they keep coming to help.with the cockroches
Cockroach extermination+ Quality+ Professionalism
CeraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Jaxon was very professional and friendly when he came to spray my home. He was caring and explained all of my questions and concerns. Thank you Jaxon! I hope you come next time as well! (Also hope you win the employee contest)
Bug & insect exterminationCockroach extermination+ Quality+ Professionalism
SarahLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Charles is wonderful! thank you A1 I will never go elsewhere they are the best!!! dont go elsewhere
Ant exterminationCockroach exterminationRodent extermination
BryanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
A1 does a great job!
Cockroach exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Rating only, no written review.
Paid $140–160Great priceSpider exterminationGeneral pest inspectionCockroach extermination
GeorgeLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★
Rating only, no written review.
Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Holly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Price
$175+51% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 38%Reasonable 62%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 33 | $67–$159 |
| Bug & insect extermination | 32 | $58–$128 |
| Rodent extermination | 28 | $103–$371 |
| General pest inspection | 26 | $56–$128 |
| Ant extermination | 24 | $83–$246 |
| Hornet & wasp extermination | 23 | $93–$282 |
| Home inspection | 9 | $63–$156 |
| Cockroach extermination | 9 | $81–$246 |
