Experts Reviews · Company report
A-1 Pro Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

A-1 Pro Carpet Care

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 740 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A-1 Pro Carpet Care is better than 96% of rug cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A-1 Pro Carpet Care is better than 96% of rug cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A-1 Pro Carpet Care is better than 100% of rug cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A-1 Pro Carpet Care is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A-1 Pro Carpet Care is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A-1 Pro Carpet Care is better than 83% of rug cleaning.A
83

Reviews for your job

Customers hired A-1 Pro Carpet Care for 6 kinds of job.

A-1 Pro Carpet Care for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.84
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$347
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 84 Google reviews tagged “Carpet steam cleaning” · showing 40

SheriLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Staff is professional and friendly. Called on Monday and got the appt. for the next day! Price is competitive. The pet additive smells great.

Carpet steam cleaning
MarcLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Great service as usual. I hire A-! Pro Carpet Care every year and they always do an amazing job! They did a great job cleaning my area rugs as well.

Reasonable priceCarpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Daniel (the owner) and his partner Tony, also cleaned our tile and grout floors throughout the house which are the most traveled areas in our 2800 sf home. The floors look brand new! We can’t say enough about the quality and professionalism of Daniel’s work and commitment to excellence! We highly recommend A1 Pro…

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tamra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prompt and courteous Did a great job! Second time using A-1. They are great and carpets look great. No more stains.

Great priceCarpet steam cleaning
WW2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Phillip did a great job prepping and cleaning our many rugs and carpets. He is a hard worker and did an excellent job. It all looks so much better! Professional and polite service as well. I definitely recommend A-1 Pro.

Customer photo from WW's review
Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Phillip killed it. Great communication, pricing and now super clean carpets and rugs. Thank you!’n

Great priceCarpet steam cleaning
Peggy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The carpet looks great as well as the stairs. Benjamin is very efficient. Will refer him and the company.

Great priceCarpet steam cleaning
Anthony11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is my go to carpet cleaning company. Can't go wrong working with them.

Carpet steam cleaning
Beverley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so very happy with the results of this cleaning. There were some very, very dirty spots and I am thrilled with how the carpet looks now. A job well done. Thank you.

Reasonable priceCarpet steam cleaning
FredK4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job. Good price. Definitely recommend.

Great priceCarpet steam cleaning
Terri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used this company several times. They are always on time, courteous, professional and do a great job!! I will use them again!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Rick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional, timely and quality service.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
JillLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always a pleasure to see Phillip. He works hard, does a great job.

Carpet steam cleaningGeneral carpet cleaning+ Value
JUANITA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent customer service from Daniel and his crew as usual. The work is great and very reasonably priced for the service. I would highly recommend!

Carpet steam cleaning+ Responsiveness+ Quality+ Professionalism
Natalie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Support local small business! These guys are great and did a fantastic job!

Carpet steam cleaning
Melinda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used the carpet cleaning services - David was on time, walked through the house to determine what would be needed to clean the areas and did wonderful work!!! He explained everything he had to do, do so in a timely Manner and was professional and friendly. I will definitely use this company again and definitely…

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Christine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely love this company. They cleaned my carpets so perfectly! I highly recommend them! Very good value for the price, professional, on time, and able to schedule immediately! Will be calling on them again!

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and work I can highly recommend, and would use in the future

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Benjamin is the best!! He did a beautiful job of cleaning difficult white carpet. Looks new !! I’m very impressed with this service and highly recommend it

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m a repeat customer, excellent service Dependable and gets the carpet clean !!

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Anissa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

A-1 pro provided exceptionally great service! They communicated well, were on time, and offered a fair price! My only regret is that I didn't hire them sooner!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jordan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service!!!

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Doug5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A-1 Is a trifecta. The right equipment, skilled employees, and a good price. I will use them again

Carpet steam cleaning+ Punctuality+ Quality+ Professionalism
Steaffani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service, knowledgeable, helpful

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Phillip did a very good job.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Tanya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tony was an excellent tech. He explained what he was going to do - carpet treatment and how it would benefit my overall carpet care. I appreciate the very clear communication. He was efficicient but diligent about the end result . I enjoyed the service and would recommend A-1 Pro Carpet Care.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Susie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely excellent service from start to finish! Beautiful job, wonderful service person. Extraordinary services and responsiveness. I've already given their cards to neighbors!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Cathryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Responsive from the first call. Explained everything and stuck to estimate. Professional service and great result. Would use again.

Carpet steam cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
MaricLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used A1 Carpet a couple of times. They are affordable and do a thorough job of carpet and tile floor cleaning. Highly recommended

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Fabiola5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Satisfied with todays service. Toni did a great job, very personable!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Joyce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Phillip arrived on time, explained the process and did an excellent job in cleaning 30 yr. old carpet. Highly recommend!

Carpet steam cleaning+ Professionalism
Rohan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A-1 Pro Carpet Care did a phenomenal job of cleaning the carpets in our old house. Philip R was extremely professional, knowledgeable and did an excellent job with cleaning cheese and oil stains that had been there for over 2 years. It almost feels like we installed brand new carpets today! Highly recommend their service!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
TraveldreamfamilyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, I had to reschedule multiple times due to escrow closing date changes and they were very flexible, friendly and accommodating. Carpets and tile floors were cleaned and came out great. We will use them again and highly recommend. 👍

Carpet steam cleaning+ Responsiveness+ Quality+ Professionalism
Krish2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very polite and on time. Very professional demeanor and knowledgeable. Will use again! Thank you again Phillip.

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daniel worked very hard and made my carpets look like new!

Carpet steam cleaning
Min2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My head was aching today with all the cleaning I’ve been doing! I reached out via Yelp for cleaning 2 couches (one leather love seat, one 84 inch couch) and a carpet. I had significant pet odor, and I didn’t know all the areas it was coming from. The owner of the company came out and assessed the situation. He…

Carpet steam cleaningGeneral carpet cleaningLeather cleaning+ Responsiveness+ Punctuality+ Quality
Richard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough and professional.

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Philip from A-1 Pro did a great job. He was on time, polite, friendly, professional, and thorough. Their price was very competitive. I’d recommend A-1 Pro for your next carpet cleaning!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
ethanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional service. Quality work. I've been using this company for a couple of years and every time my experience has been excellent.

Carpet steam cleaning+ Quality+ Professionalism
Rosa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had two great experiences with this company. First, Daniel cleaned my carpet better than anyone ever has before and I have had plenty. Today, Tony came out to clean our upholstery. There were some really bad stains and he kept working at it until it looked great. Can’t recommend this company any higher. So conscientious.

Carpet steam cleaningArea rug cleaningUpholstery cleaning

Show more carpet steam cleaning reviews (44 more) →

Price

$200-23% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning182$153–$334
Pet stain & odor removal103$139–$373
Carpet steam cleaning84$158–$347
Area rug cleaning67$163–$477
Upholstery cleaning54$170–$340
Leather cleaning2—

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