Analyzing 9,876,9999.9M ReviewsFor 27,81227.8K Experts
Customers frequently highlight the company's punctuality, professional demeanor, and competitive pricing for services including carpet, upholstery, and tile cleaning. Positive feedback often notes effective stain removal and good communication during the scheduling process. However, some lower-rated reviews describe instances where cleaning results were unsatisfactory, such as stains reappearing after drying or specific spots remaining visible. Additionally, a minority of customers reported appointment time changes and a lack of detailed walkthroughs regarding areas of concern before work began.
Data from Google, last updated November 9, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
740 Google reviews we collected
Phrases our text analysis found in 563 written reviews
Price verdicts customers left with their Google review
Middle half of what 22 customers paid ($146–$272) · gold mark = category median.
How often each topic comes up in the written reviews
We read 563 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service Phillip worked very efficiently and was very professional.”
“Daniel was absolutely amazing, he was right on time and worked miracles on the horrible carpet in our new home!”
“They did such an amazing job and were so friendly, professional, and pleasant to work with.”
“Benjamin was friendly, polite, knowledgeable, and efficient.”
“I highly recommend this company for anyone looking for quality carpet cleaning and outstanding service.”
“The entire process was excellent and the service price was very reasonable.”
“Explained everything very well and I added in a tile cleaning.”
“I honestly couldn’t believe how great my carpet looked when they were finished—it looks brand new!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired A-1 Pro Carpet Care for 6 kinds of job. Pick one to see what they paid and said.
Phillip was great! Very respectful and great customer service. He came to clean two rugs. One had dirty spots from heavy traffic the other wasn't very dirty not a lot of traffic on it. Unfortunately the one with a lot of traffic didn't come out as clean as I was hoping it would.
Great service Phillip worked very efficiently and was very professional. Property owner was very happy with his work. I highly recommend Phillip. Thank you again guys
Great job, on time, professional. Carpets look like new - and smell amazing !!!!!!
I highly recommend this company! I called on Friday hoping to get an appointment, and they were able to come out by Monday, which I really appreciated. I honestly couldn’t believe how great my carpet looked when they were finished—it looks brand new! They did such an amazing job and were so friendly, professional,…
Third time using A-1. Great communication and customer service. Didn’t try to up sell, did exactly what I asked for. Would definitely recommend.
Great service and a great job! Phillip was fantastic I'm sorry, he was training someone,and I forgot his name. He was fantastic to! They cleaned out our dryer vents too, and also did a fantastic job! Highly Highly recommend A1 Pro!!!
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 182 | $153–$334 |
| Pet stain & odor removal | 103 | $139–$373 |
| Carpet steam cleaning | 84 | $158–$347 |
| Area rug cleaning | 67 | $163–$477 |
| Upholstery cleaning | 54 | $170–$340 |
| Leather cleaning | 2 | — |
5.0 ★★★★★ 740 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Phillip was great! Very respectful and great customer service. He came to clean two rugs. One had dirty spots from heavy traffic the other wasn't very dirty not a lot of traffic on it. Unfortunately the one with a lot of traffic didn't come out as clean as I was hoping it would.
Phillip was right on time, and did a great job.
Thank you so much for the great review, Mark! We're happy to hear you were pleased with our service. We truly appreciate your support and look forward to serving you again in the future!
Great service Phillip worked very efficiently and was very professional. Property owner was very happy with his work. I highly recommend Phillip. Thank you again guys
Thank you so much for the review! We're glad Phillip took great care of the job and made the property owner happy. We appreciate the recommendation and look forward to working with you again!
Staff is professional and friendly. Called on Monday and got the appt. for the next day! Price is competitive. The pet additive smells great.
Thank you so much Sheri!
Phillip was great. Explained everything very well and I added in a tile cleaning. The carpets are five years old but now look brand new! Thank you Phillip
Thank you for the great review, Dannee! We're so glad your carpets look brand new, and we appreciate you choosing us for both your carpet and tile cleaning. We look forward to serving you again!
I scheduled an appointment with A-1 Pro Carpet Care for our staircase, upstairs hallway and Master bedroom. I seen they had great reviews so I chose to go with them. Scheduling process was super easy to do on the website and received notification when they were en route to our house the day of the appointment. The price was also reasonable! We have lived in our house for 3 years with 2 dogs. Our dogs have had a few accidents on them but Phillip did an amazing job making our carpet look and smell fresh! We will definitely booking with them again when they need to be re-cleaned! Highly recommend.
Thank you for the great review, Joseph! We're glad Phillip delivered great results and that you had a smooth experience with our team. We truly appreciate your support and look forward to serving you again in the future!
Great job! Fast and affordable!
Thank you so much for your 5-star review, Cayla! We’re glad you were happy with our service, pricing, and efficiency. We truly appreciate your support and hope to serve you again in the future!
Very thorough and great cleaning of my sofa
Thank you so much for the 5-star review, Nina! We’re happy to hear you were pleased with the thorough cleaning of your sofa. We truly appreciate your support and look forward to serving you again in the future!
Great service as usual. I hire A-! Pro Carpet Care every year and they always do an amazing job! They did a great job cleaning my area rugs as well.
Thank you so much Mark! We are here to help!
💯 Every time! Love this company’s work. Phillip is awesome.
Thank you so much for your continued support, Brittany! We’re thrilled to hear you love our work every time. We truly appreciate your trust in A-1 Pro Carpet Care and look forward to serving you again in the future!
Analyzing 9,876,9999.9M ReviewsFor 27,81227.8K Experts
