Experts Reviews · Company report
A-1 Pro Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

A-1 Pro Carpet Care

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 740 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A-1 Pro Carpet Care is better than 96% of rug cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A-1 Pro Carpet Care is better than 96% of rug cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A-1 Pro Carpet Care is better than 100% of rug cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A-1 Pro Carpet Care is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A-1 Pro Carpet Care is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A-1 Pro Carpet Care is better than 83% of rug cleaning.A
83

Reviews for your job

Customers hired A-1 Pro Carpet Care for 6 kinds of job.

A-1 Pro Carpet Care for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.182
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 182 Google reviews tagged “General carpet cleaning” · showing 20

MarcLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Great service as usual. I hire A-! Pro Carpet Care every year and they always do an amazing job! They did a great job cleaning my area rugs as well.

Reasonable priceCarpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Renee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We’ve been using A1 Pro Carpet Cleaner for about 10 years, and Philip is truly the best! He is incredibly thorough, professional, and so easy to work with. We trust him completely with our home, and the results are always exceptional. I highly recommend this company for anyone looking for quality carpet cleaning and outstanding service.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Alice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Our service technician was on time, responsive, and professional. Plus he was a delight to talk with. The cleaning was very high quality, and we appreciate the good value. This was our 5th cleaning with A-1 Pro Carpet Care. I appreciate them so very much and will be using them for all my carpet/upholstery needs…

General carpet cleaningPet stain & odor removalArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Chris12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I’ve used A1 Pro carpet care twice now once at home and once at the office. I’m an Esthetician and I use body oil which is all over my carpet. all of that is gone and they did it very quickly. They also clean the linoleum in the bathroom and it looks fantastic. I recommend them highly.

General carpet cleaning
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We always have the best support from A-1 Pro Carpet cleaning. Benjamin did a fantastic and very thorough job getting our dryer vent cleaned. We are very pleased with the results!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Juan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great work overall!!

General carpet cleaning+ Punctuality+ Quality+ Professionalism
tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always done fast and great work at a good price.

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
AlyciaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always professional and great cleaning. Have used numerous time and will continue to do so. Thank you so much!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used A-1 Pro Carpet Care for years. They are so professional, do excellent work, extremely reasonable, on time, etc. I have recommended them to my friends who were extremely happy with their work. The best carpet cleaning business in the area!!!!!

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
WW2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Phillip did a great job prepping and cleaning our many rugs and carpets. He is a hard worker and did an excellent job. It all looks so much better! Professional and polite service as well. I definitely recommend A-1 Pro.

Customer photo from WW's review
Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Terri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used this company several times. They are always on time, courteous, professional and do a great job!! I will use them again!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Rick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional, timely and quality service.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Christine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good communication. Confirmed appt. Sent text to say they were on the way. Arrived on time. Good dialogue regarding our needs. Explained all of their various services available. Decided to have them apply stainguard to a couch. Successfully removed “food & drink” stains from teen bedrooms and stains had been there…

General carpet cleaningArea rug cleaningService not listed
Michael13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always on time and always very professional.

Upholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
JillLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always a pleasure to see Phillip. He works hard, does a great job.

Carpet steam cleaningGeneral carpet cleaning+ Value
Mattie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Been using them for a few years, always happy with the work. Thank you!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brittany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I absolutely love this company, They are always on time they’re very professional they give me updates of any thing that they find that needs to be brought to my attention. Their quality of work is amazing I have them come every three months and they do an amazing job every single time!!! They always try to work…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Leonardo9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They came to our place on short notice and were very friendly. They noticed an area of the carpet near the laundry room with bleach damage and informed me about it to make sure we knew they didn't cause it. Great attention to detail.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★

Carpet looked pretty good when he left. It was very wet. Most of the stains returned once it was dry. I guess that is how it is with pet stains.

General carpet cleaningPet stain & odor removal
Noemi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Amazing people who do a great job!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (162 more) →

Price

$200-23% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning182$153–$334
Pet stain & odor removal103$139–$373
Carpet steam cleaning84$158–$347
Area rug cleaning67$163–$477
Upholstery cleaning54$170–$340
Leather cleaning2—

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