Experts Reviews · Company report
A-1 Pro Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

A-1 Pro Carpet Care

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 740 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A-1 Pro Carpet Care is better than 96% of rug cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A-1 Pro Carpet Care is better than 96% of rug cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A-1 Pro Carpet Care is better than 100% of rug cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A-1 Pro Carpet Care is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A-1 Pro Carpet Care is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A-1 Pro Carpet Care is better than 83% of rug cleaning.A
83

Reviews for your job

Customers hired A-1 Pro Carpet Care for 6 kinds of job.

A-1 Pro Carpet Care for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.103
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$373
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 103 Google reviews tagged “Pet stain & odor removal” · showing 40

MarcLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Great service as usual. I hire A-! Pro Carpet Care every year and they always do an amazing job! They did a great job cleaning my area rugs as well.

Reasonable priceCarpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Renee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We’ve been using A1 Pro Carpet Cleaner for about 10 years, and Philip is truly the best! He is incredibly thorough, professional, and so easy to work with. We trust him completely with our home, and the results are always exceptional. I highly recommend this company for anyone looking for quality carpet cleaning and outstanding service.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Alice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Our service technician was on time, responsive, and professional. Plus he was a delight to talk with. The cleaning was very high quality, and we appreciate the good value. This was our 5th cleaning with A-1 Pro Carpet Care. I appreciate them so very much and will be using them for all my carpet/upholstery needs…

General carpet cleaningPet stain & odor removalArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Daniel (the owner) and his partner Tony, also cleaned our tile and grout floors throughout the house which are the most traveled areas in our 2800 sf home. The floors look brand new! We can’t say enough about the quality and professionalism of Daniel’s work and commitment to excellence! We highly recommend A1 Pro…

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always done fast and great work at a good price.

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
AlyciaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always professional and great cleaning. Have used numerous time and will continue to do so. Thank you so much!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used A-1 Pro Carpet Care for years. They are so professional, do excellent work, extremely reasonable, on time, etc. I have recommended them to my friends who were extremely happy with their work. The best carpet cleaning business in the area!!!!!

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
WW2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Phillip did a great job prepping and cleaning our many rugs and carpets. He is a hard worker and did an excellent job. It all looks so much better! Professional and polite service as well. I definitely recommend A-1 Pro.

Customer photo from WW's review
Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Terri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used this company several times. They are always on time, courteous, professional and do a great job!! I will use them again!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Rick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional, timely and quality service.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I used them for vent cleaning and I am amazed with their service because they are very good at doing their job well done and this complex are difficult because they are a 3rd storage units. Very reliable and fast to response at work orders. Thank you!!

Pet stain & odor removal
Bryan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We moved to Folsom from Stockton 5 years ago and needed to find a carpet/upholstery cleaning service. I found A-1 carpet cleaning and could not be happier. Phillip was awesome. He spent plenty of time to ensure our couch and chair upholstery was clean. I was very happy with their service and will certainly call on them again.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mattie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Been using them for a few years, always happy with the work. Thank you!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brittany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I absolutely love this company, They are always on time they’re very professional they give me updates of any thing that they find that needs to be brought to my attention. Their quality of work is amazing I have them come every three months and they do an amazing job every single time!!! They always try to work…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★

Carpet looked pretty good when he left. It was very wet. Most of the stains returned once it was dry. I guess that is how it is with pet stains.

General carpet cleaningPet stain & odor removal
Noemi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Amazing people who do a great job!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Christine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely love this company. They cleaned my carpets so perfectly! I highly recommend them! Very good value for the price, professional, on time, and able to schedule immediately! Will be calling on them again!

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
D9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are great. Cleaned up some big dirt / grease spots and lots of old dog Pee. Carpet looks great! I’ll use them again.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and work I can highly recommend, and would use in the future

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Phil was very helpful in trying to help figure out the stains on our carpet. He admitted that sometimes you just can’t get them out if it’s a chemical stain. He tried his best and the stains have lightened up but still not completely out. He was very nice to work with

Pet stain & odor removal+ Professionalism
CharlesLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was our second time with A-1 pro carpet care, both times have been fantastic. Our rug is 21 years old so I wasn’t expecting it to look like new, but I was surprised at how much better it looked. The guys were prompt, professional, and competent.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Cathryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Responsive from the first call. Explained everything and stuck to estimate. Professional service and great result. Would use again.

Carpet steam cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
MaricLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used A1 Carpet a couple of times. They are affordable and do a thorough job of carpet and tile floor cleaning. Highly recommended

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jeremy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Daniel did an amazing job cleaning our carpet and sectional sofa. We will use him again for duct cleaning and future needs. Update: repeat carpet cleaning and again the service was outstanding. Carpets look great and the team demonstrates top notch customer service. Thanks again!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Min2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My head was aching today with all the cleaning I’ve been doing! I reached out via Yelp for cleaning 2 couches (one leather love seat, one 84 inch couch) and a carpet. I had significant pet odor, and I didn’t know all the areas it was coming from. The owner of the company came out and assessed the situation. He…

Carpet steam cleaningGeneral carpet cleaningLeather cleaning+ Responsiveness+ Punctuality+ Quality
Marion17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent job as always. Thank you so much

General carpet cleaningPet stain & odor removalService not listed
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The carpet looks fantastic, appears at all the stains are removed and Daniel is very knowledgeable, friendly, and let me know of other services offered. Will definitely use again!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Wendy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very prompt and thorough. Excellent job!

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Barry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the real deal with the truck mounted machine that recovers all the cleaning water and he has enough suds for the different types of material he’s working on not just one. Daniel knows his business.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Quality
Axel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, good prices

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Erica10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt, efficient and courteous! Job well done!

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Melanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience-would definitely use again. Thought I was going to have to replace carpet due to pet potty stains. No carpet needs replaced now. Im a very satisfied customer.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Rosalind1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As always very satisfied

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Carolyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

WOW. Awesome. Thank you... Hope you and your new wife have a wonderful holiday season.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Craig7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used the website to retrieve a quote on Friday and Daniel (the owner) responded via email - he was at my house the next day (Saturday) cleaning 3 carpets and two rugs. A few hours later, my bedroom "master" rug looked like it did when we first moved in.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were quick to respond, communicated really well, and did a great job! I’ve use them twice because I’ve been so satisfied! Great work!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I hired A-1 to clean my area rugs, and dryer vent. Phillip called to let me know when he would be arriving, and was wonderful to work with! Punctual, great communication, respectful organized, and neat. I would use them again in a heartbeat!

Area rug cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
MattLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were quick and professional. Friendly and did a fantastic job.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Carmen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Philly did an outstanding job, our carpets are super clean and smells amazing. I would definitely hire Philly and A1 again to do my carpet cleaning. Service was great and the results are more than what I had expected. Thank you Philly for being such a joy to work with and going above and beyond.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (63 more) →

Price

$200-23% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning182$153–$334
Pet stain & odor removal103$139–$373
Carpet steam cleaning84$158–$347
Area rug cleaning67$163–$477
Upholstery cleaning54$170–$340
Leather cleaning2—

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