Experts Reviews · Company report
A-1 Pro Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

A-1 Pro Carpet Care

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 740 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A-1 Pro Carpet Care is better than 96% of rug cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A-1 Pro Carpet Care is better than 96% of rug cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A-1 Pro Carpet Care is better than 100% of rug cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A-1 Pro Carpet Care is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A-1 Pro Carpet Care is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A-1 Pro Carpet Care is better than 83% of rug cleaning.A
83

Reviews for your job

Customers hired A-1 Pro Carpet Care for 6 kinds of job.

A-1 Pro Carpet Care for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 66

All 54 Google reviews tagged “Upholstery cleaning” · showing 20

AmardeepLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service by Phillip! Worked hard and cleaned everything really well. Very professional and friendly service. He was on time and completed the work in a timely manner. The texts that I received the day before to confirm the appointment as well one on the day of to give me an ETA of the technician were a nice…

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Daniel (the owner) and his partner Tony, also cleaned our tile and grout floors throughout the house which are the most traveled areas in our 2800 sf home. The floors look brand new! We can’t say enough about the quality and professionalism of Daniel’s work and commitment to excellence! We highly recommend A1 Pro…

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used A-1 Pro Carpet Care for years. They are so professional, do excellent work, extremely reasonable, on time, etc. I have recommended them to my friends who were extremely happy with their work. The best carpet cleaning business in the area!!!!!

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
Jody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

A-1 Pro Cleaners , Phillip R, did a wonderful job cleaning our soiled sofa and loveseat. Highly recommend them.

Reasonable priceUpholstery cleaning
Michael13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always on time and always very professional.

Upholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Bryan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We moved to Folsom from Stockton 5 years ago and needed to find a carpet/upholstery cleaning service. I found A-1 carpet cleaning and could not be happier. Phillip was awesome. He spent plenty of time to ensure our couch and chair upholstery was clean. I was very happy with their service and will certainly call on them again.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great job cleaning my two couches. Very thorough work. Very pleased and would highly recommend.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Anissa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

A-1 pro provided exceptionally great service! They communicated well, were on time, and offered a fair price! My only regret is that I didn't hire them sooner!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jeremy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Daniel did an amazing job cleaning our carpet and sectional sofa. We will use him again for duct cleaning and future needs. Update: repeat carpet cleaning and again the service was outstanding. Carpets look great and the team demonstrates top notch customer service. Thanks again!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
WendyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using A-1 Pro Carpet Care for four years and wouldn't trust any other company to clean our carpets and upholstery! Their staff are quick to respond to communications, arrive timely (with booties on), and do a beautiful job. They are professional and friendly and their prices can't be beat!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Krish2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very polite and on time. Very professional demeanor and knowledgeable. Will use again! Thank you again Phillip.

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Richard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough and professional.

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
AaronLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent job cleaning my sofa. Had to buy a used sofa for temporary use. He cleaned it up great. Got rid of stains and odors. I would recommend.

Upholstery cleaning+ Punctuality+ Quality+ Professionalism
Erik5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Service!! Carpets are so clean now! They were able to get stains out that I was trying to get out with clesners for months! Will not hesitate to use again!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Dean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service is awesome and Phillip R is super great guy.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Rosa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had two great experiences with this company. First, Daniel cleaned my carpet better than anyone ever has before and I have had plenty. Today, Tony came out to clean our upholstery. There were some really bad stains and he kept working at it until it looked great. Can’t recommend this company any higher. So conscientious.

Carpet steam cleaningArea rug cleaningUpholstery cleaning
Valerie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called and needed same day service on very short notice, and A-1 came through for me! I appreciated the excellent customer service and my technician was thorough, and he really cared about doing a great job. Thanks A-1!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
DobleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are super professional and their prices are very reasonable. I've been do happy with them that I am a return customer now.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Barry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the real deal with the truck mounted machine that recovers all the cleaning water and he has enough suds for the different types of material he’s working on not just one. Daniel knows his business.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Quality
R+H1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Daniel for my business (medical practice) to steam clean our tile floors and also to clean the carpet and tile floors in my home many times over the past 3 years. He is always responsive, on time, professional, and his work is really good. I highly recommend him and his business, 5 stars!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality

Show more upholstery cleaning reviews (34 more) →

Price

$200-23% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning182$153–$334
Pet stain & odor removal103$139–$373
Carpet steam cleaning84$158–$347
Area rug cleaning67$163–$477
Upholstery cleaning54$170–$340
Leather cleaning2—

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