Experts Reviews · Company report
A & D Repair Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%76+5.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

A & D Repair Center

Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #196Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 175 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A & D Repair Center is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A & D Repair Center is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A & D Repair Center is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A & D Repair Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A & D Repair Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A & D Repair Center is better than 76% of auto repair shops.B
76

Reviews for your job

Customers hired A & D Repair Center for 8 kinds of job.

A & D Repair Center for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#350 / 457
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “General repairs & maintenance” · showing 20

Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Service was great! We had new headlights installed by A & D. They have always done a fantastic job for our vehicles.

Reasonable priceGeneral repairs & maintenanceAuto maintenanceOil change
George6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

If you are very particular on who works on your vehicle, this is the shop for you. Very trustworthy, top quality work, friendly atmosphere. I highly recommend them.

Reasonable priceGeneral repairs & maintenance
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John and his team always "do you right" by letting you know the problem, the solution, and the rock bottom price. They are professional and personable and great!

Great priceElectrical repairGeneral repairs & maintenance
C.Local Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Honest dependability, knows their job, top notch. They are friendly and care about their customers.

Reasonable priceGeneral repairs & maintenanceOil change
Rob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

John and his crew are the best in Auto shops! I would not take my vehicles anywhere else.

Reasonable priceGeneral repairs & maintenance
Nelfa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Still top notch service and trustworthy. Always have peace of mind that they will do a good job. They are a true blessing to me and my family.

Reasonable priceGeneral repairs & maintenanceOil change
ColinLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Friendly, fast service. Always kept up to date on servicing. Always given options on servicing such as replacement of parts or delay replacement and brand name parts vs after market parts. Honest as the day is long.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto A/C recharge
Jamie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are from Oklahoma and had an issue with one of our work vans. These guys got us right in and even let us pick up after hours. They repair the radiator hose that blew off. Friendly works!

Great priceGeneral repairs & maintenance
blue95stang110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The A&D team is great to work with and very caring. They do a great job over evaluations of my vehicle and talk through options for repair. Very trustworthy mechanics. I really appreciate all they do for me and taking care of our community neighbors vehicles.

Great priceTransmissionSteering & suspension repairGeneral repairs & maintenance
Michele11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always a pleasure getting my car serviced here. They are thorough and know its service schedule making recommendations to mitigate issues. I highly recommend them!

Reasonable priceGeneral repairs & maintenance
DavidLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They go above and beyond for their customers. They are honest and great at what they do. They solved a problem for us that has been going for months with the dealership in one morning! The car drives perfect. And we are no longer looking to get rid of it. They were upfront. Honest. Great communication. Very…

General repairs & maintenanceOil change
Delaney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This is hands down THE BEST PLACE to take your car. I will never take mine anywhere else and also refer them to all of my family/friends and coworkers. If you are looking for honest people who do great work…this is the right place for you! :)

Great priceGeneral repairs & maintenanceAuto engine diagnostic
MrzLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Whenever my jobs Commercial truck needs working on, they are always fast and efficient. We have been using them for years. Ken and the guys are always getting us out of some tuff situations. We at Lakeland Habitat for Humanity, Inc. Thank You so much for keeping Ol' Faithfull running! They have done almost everything to fix her and she still purrs.

Electrical repairSteering & suspension repairGeneral repairs & maintenance
Julie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great care taken to find everything I needed to address with my truck and take care of it in a timely manner.

General repairs & maintenance
AnnieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★

I called and Rodney picked up the phone. I explained how I was there a month ago and they maintenanced my car also put a brand new front bumper on it. I mentioned to Rodney what should I do as I am on the highway and the whole bumper fell off. I am driving and pieces are falling off asked if I can stop in tomorrow.…

General repairs & maintenance
AaronLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service! Thanks

General repairs & maintenance
RichardLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They're great

General repairs & maintenance
Franko3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Their services were professional and friendly as well. Left feeling confident my vehicle was in great condition after being told what the issue was and how to prevent it from happening again by one of the service specialist. I will make sure they’re the only ones who maintain my vehicle.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Aiden7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Hands down the best auto shop. Great Technicians and owner. Honest and fair!

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Chyrl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceAuto maintenanceOil change

Show more general repairs & maintenance reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 62%Overpriced 0%Not sure 2%

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