Landscaper · West Richland, WA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%30+7.3Value 14%100+14.1Replies to reviews 7%17+1.2Craft & service penalty99−0.1Momentum penalty0−10Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 29 artificial turf installationiPosition by Experts Score among all companies we track in this category. · better than 4%
4.8★★★★★130 Google reviews · 24 photos
92%five-star reviews
2.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
20%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate A & H Landscaping LLC 4.8 out of 5 based on 130 reviews, highlighting punctuality, professional communication, and fair pricing for services like fencing, retaining walls, and irrigation. Customers frequently praise the team for transforming outdoor spaces and addressing post-installation issues promptly. However, some low-star reviews criticize the company for missed appointment windows, refusing small repair jobs due to high demand, and enforcing strict cancellation fees in contracts.
Google rating: 4.8 out of 5 from 130 reviews (92% five-star).
Reviews on this page: 130 Google reviews (121 with written comments, 20 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: September 8, 2026.
Service: Artificial Turf Installation serving West Richland, Washington.
Data from Google, last updated October 26, 2026.
Score profile vs other artificial turf installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
A & H Landscaping LLCArtificial Turf Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A & H Landscaping LLC: 61/100 on this factor. Category median: 90.B
61
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A & H Landscaping LLC: 30/100 on this factor. Category median: 86.D
30
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A & H Landscaping LLC: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A & H Landscaping LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A & H Landscaping LLC: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A & H Landscaping LLC: 17/100 on this factor. Category median: 77.F
17
Bar = this company · dark tick = category median.
Star ratings
130 Google reviews we collected
4.8of 5
5 stars11992%
4 stars43%
3 stars00%
2 stars32%
1 star43%
Praise vs complaints
Phrases our text analysis found in 121 written reviews
98%praise
Praise26398%
Complaints62%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5922%
Would recommend5420%
Staff & attitude4918%
Speed & response4818%
Communication2710%
Price & value2710%
Honesty & trust52%
What customers talk about
We read 121 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Always a great job, hard workers, great people, reasonably priced.”
“We highly recommend A&H Landscaping for any project—their professionalism, craftsmanship, and commitment to customer satisfaction are second to none.”
“Would not recommend this company to anyone.”
“They even had to deal with our crazy neighbor, unfortunately, and dealt with her in a professional and tact manner.”
“They were so fast and even took away extra dirt for us.”
“Great communication and projects were completed quickly and efficiently.”
“…ponded to our request, arrived when they said they would, provided a reasonable quote, and we were so happy with their customer service that we signed…”
“Struggles to keep experienced workers somewhat nice people didn't get prices so can't help there.”
“They had great communication throughout the whole process and were upfront about everything.”
People customers mention
Armando17 reviews
Tony17 reviews
Armondo3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired A & H Landscaping LLC for 8 kinds of job. Pick one to see what they paid and said.
LilredLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★
A & H landscaping did a remarkable transformation of my yard. They started the project sooner than expected and worked after hours to complete my project on time. The workers are very professional and polite. They were very accommodating to my on the fly changes, and came up with better solutions to make the project…
OverpricedHardscaping
Caitlyn7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We worked with A&H this summer to install a fence on our slanted hillside. The team was amazing and very well priced. They were so fast and even took away extra dirt for us. Later we then had them install a retaining wall along the fence line to keep it safe. They did such an amazing job. Looking forward to getting on their books again in the spring. 😊
Ashley5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Adding another review as we used A and H again for another project at our new house-
We have used Armando and his team twice now and expectations were always exceeded. Great communication and projects were completed quickly and efficiently. Really appreciated that Armando kept us in the loop for the duration of the…
Stone masonry+ Responsiveness+ Professionalism
Julie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★
Called inquiring about irrigation repair for our yard but was told they are too busy for “small jobs.”
StevenLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
A&H were able to work my “small project” in during their busy season. Very professional crew that did good quality work. Thanks.
PamelaLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I've done business a few times with A&H (Armando) since 2012. Always a great job, hard workers, great people, reasonably priced. We highly recommend Armando and his crew!
A & H landscaping did a remarkable transformation of my yard. They started the project sooner than expected and worked after hours to complete my project on time. The workers are very professional and polite. They were very accommodating to my on the fly changes, and came up with better solutions to make the project even better. Thank Yo A&H Landscaping
After they completed there work there were some flaws I tried to have them correct(as I said tried) I call them and they say ok I’ll fix that, they come out and tear shit apart but don’t finish 2 years now still waiting, my gate is crooked, my gate is not hung properly because they didn’t fill the post with concrete so the gate installer could not put the correct bolts in. It is just one problem after another with these guys. The work that was done correctly looks good but not great definitely not worth what I paid them.
We worked with A&H this summer to install a fence on our slanted hillside. The team was amazing and very well priced. They were so fast and even took away extra dirt for us. Later we then had them install a retaining wall along the fence line to keep it safe. They did such an amazing job. Looking forward to getting on their books again in the spring. 😊
Response from the owner · 9 months ago
Hey Caitlyn! We're really happy to hear your appreciation for the work on your hillside. Knowing you're considering us for future projects is the best compliment we could ask for. 😊
Robert58 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
A&H Landscaping: A Top-Tier Choice
We couldn't be happier with the incredible work Armando and the A&H Landscaping team did for us. From start to finish, the entire process was seamless, and the results have truly transformed our outdoor space.
Exceptional Service and Expertise
Armando was an absolute pleasure to work with. He was exceptionally responsive, always answering our calls and messages promptly. He took the time to listen to our ideas and offered valuable suggestions that helped us achieve our goals and bring our vision to life. His guidance and expertise were instrumental in making sure we got exactly what we wanted, and he was a true partner in the project.
Outstanding Craftsmanship and Quality
The quality of their work is simply outstanding. They expertly installed a French drain to solve our drainage issues, and it's been performing perfectly. The team also removed a large area of old rock and replaced it with a beautiful, smooth concrete patio, which has completely elevated the look and functionality of our backyard.
They also added a new set of stairs and extended our patio, creating a much more spacious and inviting area for us to enjoy. A&H also did a fantastic job with the concrete curbing, which adds a clean, professional finish to the entire landscape. The attention to detail from the entire crew was impeccable.
We highly recommend A&H Landscaping for any project—their professionalism, craftsmanship, and commitment to customer satisfaction are second to none.
Ashley Haynes5 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Adding another review as we used A and H again for another project at our new house-
We have used Armando and his team twice now and expectations were always exceeded. Great communication and projects were completed quickly and efficiently. Really appreciated that Armando kept us in the loop for the duration of the projects too! Highly recommend!
First review-
A and H did our block fence recently. They had great communication throughout the whole process and were upfront about everything. They even had to deal with our crazy neighbor, unfortunately, and dealt with her in a professional and tact manner. They stuck to their promised deadlines and we couldn’t be more happy with their work. Our fence looks great.
Positive: Responsiveness, Professionalism
Services: Stone masonry
Julie Chapman2 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
I've done business a few times with A&H (Armando) since 2012. Always a great job, hard workers, great people, reasonably priced. We highly recommend Armando and his crew!
Amanda KayLocal Guide · 28 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
We bought a new construction home and needed to figure out what we were going to do with our sideyard/backyard of dirt. After calling around for quotes, the results were varied from other companies: some just didn't return our call or were no-shows after confirming a time to meet in person. A and H Lanscaping to the rescue! A and H responded to our request, arrived when they said they would, provided a reasonable quote, and we were so happy with their customer service that we signed the contract and commited to hiring them for the job. A and H was booked out for a bit but we were happy to wait our turn. A and H just finished the work yesterday and we couldn't be happier. Armando and his team arrived when they said they would, checked in to make sure things were looking ok, answered all of our questions, and turned our dirt into a very presentable yard. I am amazed at how quickly they worked and wholeheartedly recommend you give them a call when you have landscaping needs. Two thumbs up! Additional note: Had Armando back to check our new sprinklers. 5 stars for Armando's integrity and always giving 110%. Thanks again!
Katelynn Hernandez4 reviewsiTotal number of Google reviews Katelynn has written across all businesses on Google Maps, not just this one.
Highly recommended and now I know why! The quality and professionalism of their work is amazing. They are problem solvers who are committed to the goal of the project. I received so many compliments on my yard before the job was even completely done and now I get to enjoy my property for years to come. Glad we picked the right landscaping company.
