Gutter cleaning service · New Hartford, NY · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%71+41.7Reliability 26%71+18.5Value 15%98+14.9Craft & service penalty98−0.2Momentum penalty30−7Experts Score= 68Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 48 gutter installation servicesiPosition by Experts Score among all companies we track in this category. · better than 2%
4.7★★★★★31 Google reviews · 23 photos
94%five-star reviews
3.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this seamless gutter installation and cleaning service 4.7 out of 5 based on 31 reviews. Customers frequently cite efficient work, reasonable pricing, and clear communication regarding costs and drainage solutions. Positive feedback highlights the team's punctuality, thoroughness, and willingness to return for corrections. However, a recurring criticism involves missed appointments and unresponsiveness, with one reviewer noting a full voicemail box after a scheduled visit failed to occur.
Google rating: 4.7 out of 5 from 31 reviews (94% five-star).
Reviews on this page: 31 Google reviews (26 with written comments).
Owner responses: the business replied to 3% of reviews.
Most recent review: August 21, 2026.
Service: Gutter Installation Service serving New Hartford, New York.
Data from Google, last updated October 28, 2026.
Score profile vs other gutter installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
This companyGutter Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A&J Seamless Gutter, Utica, NY: 71/100 on this factor. Category median: 95.B
71
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A&J Seamless Gutter, Utica, NY: 71/100 on this factor. Category median: 94.B
71
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A&J Seamless Gutter, Utica, NY: 98/100 on this factor. Category median: 99.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A&J Seamless Gutter, Utica, NY: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A&J Seamless Gutter, Utica, NY: 30/100 on this factor. Category median: 100.D
30
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
31 Google reviews we collected
4.7of 5
5 stars2994%
4 stars00%
3 stars00%
2 stars00%
1 star26%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
90%praise
Praise5690%
Complaints610%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1524%
Would recommend1524%
Price & value1423%
Speed & response915%
Staff & attitude610%
Communication23%
Honesty & trust12%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“N Seamless gutters did an amazing job on the installation of a flawless gutter system for our home.”
“Highly recommended 👌 reasonable price called quoted and done same day”
“They are efficient, affordable, and get the job done well!”
“Called for an estimate got sent an estimate from a different company and phone number?”
“After our discussion and agreement for what was needed, they immediately delivered a detailed quote which was the actual final delivery cost for a job…”
“Knowledgeable in their business, they are focused solely on gutter systems, and the remediation / removal of water run off away from the home.”
“In fact, there were options which they offered, but went onto explain that such items were not needed for our installation.”
“These guys know their business, they are prompt, honest, trustworthy.”
People customers mention
George5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Henry10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★
Called for an estimate got sent an estimate from a different company and phone number??????
Aryn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
George and his team have installed two sets of gutters and repaired damaged soffit at my home. They are efficient, affordable, and get the job done well! The gutter installs have made a huge difference in both the appearance of my home and the drainage away from my foundation. Couldn't recommend A&J more!
Great price
MargaretLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The service provided by George was remarkable., he is very knowledgeable in his trade and was able to expertly answer all my questions to where I could understand. There were some minor changes to be made from the original estimate, which he was able to easily pivot and accomplish. Very professional, personable, and…
Great priceService not listed
Joe4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very hard working and meticulous. Gutters look great! Would recommend to anyone looking for new gutters.
Anthony7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
George did a great job. Not only was it quality work, George made recommendations and points to consider in the future to ensure longevity with my new gutters.
TiffanyLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excellent work! Our situation was not straight forward, and George took the time to plan out what would work for our preferences. Highly recommend.
Called for an estimate got sent an estimate from a different company and phone number??????
Response from the owner · 2 months ago
I sincerely apologize for the misunderstanding and any frustration it may have caused. I am out of the country on vacation and had my business partner answering my phone while I was away. Unfortunately, they did not have access to the estimate information, which led to a breakdown in communication.
I completely understand your frustration, and I take responsibility for making sure my customers receive clear and timely communication. I’m truly sorry that this situation gave you a negative impression of me or my business.
Thank you for bringing this to my attention. I appreciate your understanding, and I will be taking steps to make sure this type of misunderstanding does not happen again.
Aryn Homer1 reviewiTotal number of Google reviews Aryn has written across all businesses on Google Maps, not just this one.
George and his team have installed two sets of gutters and repaired damaged soffit at my home. They are efficient, affordable, and get the job done well! The gutter installs have made a huge difference in both the appearance of my home and the drainage away from my foundation. Couldn't recommend A&J more!
Price assessment: Great price
Joseph Elacqua4 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
AJ Seamless Gutters in conjunction with V.A.N Seamless gutters did an amazing job on the installation of a flawless gutter system for our home. George (AJ) and Vlad (V.A N) teamed up on the complete renovation our gutter system. Knowledgeable in their business, they are focused solely on gutter systems, and the remediation / removal of water run off away from the home. Both are extremely personable, and very detailed in the explanation of the various solutions available.
In their explanation of all the options, they never once oversold a solution beyond what was required. In fact, there were options which they offered, but went onto explain that such items were not needed for our installation. After our discussion and agreement for what was needed, they immediately delivered a detailed quote which was the actual final delivery cost for a job so well done!
These guys know their business, they are prompt, honest, trustworthy. Old, rusting, leaking gutters were replaced with seamless (leaf protected) gutters that beautifully matched the trim color of our home! A much unexpected bonus! But most importantly, they didn’t just replace what was there. They took great care to ensure that the downspouts EFFECTIVELY took the water away from the home. It’s obvious that both George and Vlad take great pride in their work; their equipment, like themselves, are neat and clean. After all the construction work was complete, the premises were left impeccably clean. They’re focused, they perform their work at the highest level. Through my many years of working with multiple contractors, these guys are among the best! Strongly recommended!
Dave DamienLocal Guide · 48 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
The service provided by George was remarkable., he is very knowledgeable in his trade and was able to expertly answer all my questions to where I could understand. There were some minor changes to be made from the original estimate, which he was able to easily pivot and accomplish. Very professional, personable, and friendly. Would recommend to anyone looking for gutters
Price assessment: Great price
Services: Service not listed
Joe Redmond4 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
George did a great job. Not only was it quality work, George made recommendations and points to consider in the future to ensure longevity with my new gutters.
Tiffany PetriskiLocal Guide · 28 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
George did our gutters on our new home which was getting water in the basement every time it rained hard. He was great from day one- came out quickly to do the estimate, talked me through everything he saw and how to address it, and came out within a few days to complete the work. He matched the gutters perfectly, was able to trim the roof back so water wouldn’t shoot over the gutter (another gutter guy said he couldn’t do that but would come back when it was done), and got the work done same day. Since then we had a terrible storm that had very heavy rains— we did not get water in the basement! George was great— very thankful to him for the wonderful job he did!
Nick2 reviewsiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
