Experts Reviews · Company report
A & J Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%97+14.8Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

A & J Tree Service

West Covina, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 32 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A & J Tree Service is better than 99% of stump removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A & J Tree Service is better than 97% of stump removal services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A & J Tree Service is better than 98% of stump removal services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A & J Tree Service is better than 97% of stump removal services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A & J Tree Service is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A & J Tree Service is better than —% of stump removal services.–
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Reviews for your job

Customers hired A & J Tree Service for 2 kinds of job.

A & J Tree Service for tree trimming & pruning

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Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Tree trimming & pruning”

Hyunhee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

When I first started looking for someone to trim my trees, I asked for recommendations on Nextdoor and local Facebook groups, but I only received spam and advertisements. I tried contacting a few companies I found there, but none of them even replied. ​I then decided to search on Google and reached out to a few…

Customer photo from Hyunhee's reviewCustomer photo from Hyunhee's review
Reasonable priceTree stump removalTree trimming & pruning
jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service!

Tree trimming & pruning
NancyLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys are great!! They were in and out in under an hour. I had them cut down a tree and trim 5 trees. They cleaned up, it looks like they were never here. When Roland came out to give me a quote here arrived exactly on time. When the arrived to do me trees they were on time. What a concept, this doesn't…

Customer photo from Nancy's review
Great priceTree trimming & pruning
LauraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Roland and his team did an excellent job removing a Yucca tree stump, trimming Cypress trees, and cutting the branches of my neighbor’s tree that were on my side of my property. Roland was very nice to work with and he understood exactly what I wanted done. I highly recommend A&J Tree Services. I plan to use A&J…

Reasonable priceTree stump removalTree trimming & pruning
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fantastic tree trimming service. I sent a picture of our lemon tree that needed trimming to A &J Tree Service and Rolando responded within 10 minutes. He gave me a great quote and Rolando and his crew came a few days later to trim the lemon tree. They did a fantastic job and cleaned everything up before leaving. I…

Tree trimming & pruning
Rogerio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A&J Tree Service is definitely a stellar performer of outstanding tree trimming and removal. We had our 5 large pine trees removed because of the liability they posed to our property and neighbors during the high wind and storms that saturated the soil. We recommend A&J to our neighbors and we’re glad that A&J…

Customer photo from Rogerio's reviewCustomer photo from Rogerio's reviewCustomer photo from Rogerio's reviewCustomer photo from Rogerio's review
Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
LizaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, easy to work with, did a great job trimming 12 trees around our house and great job cleaning up. I was blown away by the quotes I was getting from other companies. Roland met me in person and gave a free estimate that I thought was very reasonable. 10/10 will be using their services from now on and will recommend to others.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree trimming & pruning7—
Tree stump removal3—

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