Caury Collier1 reviewTotal number of Google reviews Caury has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service. Willing to pick up ANYWHERE ! Very satisfied
A & R Car And Taxi Service
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%77+21.7Replies to reviews 8%70+5.8Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 25 taxi servicesPosition by Experts Score among all companies we track in this category. · better than 67%
4.9 ★★★★★ 122 Google reviews · 21 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
61%reviews answered by the owner
Sep 2026latest review
A & R Car And Taxi Service at a glance
Google reviewers rate A & R Car And Taxi Service 4.9 out of 5 based on 122 reviews, with the owner responding to 61 percent of them. Customers frequently praise the company for punctual pickups, professional drivers in proper attire, and reliable transportation across Memphis and surrounding areas like Tunica and Nashville. Recurring themes include clear communication, last-minute availability, and safe driving. However, isolated low-star reviews cite instances of delayed airport pickups and communication breakdowns, while one critic noted that prices were high relative to the service received.
- Google rating: 4.9 out of 5 from 122 reviews (98% five-star).
- Reviews on this page: 122 Google reviews (114 with written comments, 4 with photos).
- Owner responses: the business replied to 61% of reviews.
- Most recent review: September 10, 2026.
- Service: Taxi Service serving Memphis, Tennessee.
Data from Google, last updated November 3, 2026.
Score profile vs other taxi services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A & R Car And Taxi Service: 91/100 on this factor. Category median: 84.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A & R Car And Taxi Service: 77/100 on this factor. Category median: 79.B
77
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A & R Car And Taxi Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A & R Car And Taxi Service: 70/100 on this factor. Category median: 55.B
70
Bar = this company · dark tick = category median.
Star ratings
122 Google reviews we collected
- 5 stars11998%
- 4 stars00%
- 3 stars11%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 114 written reviews
- Praise16599%
- Complaints11%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6338%
- Would recommend4024%
- Speed & response3622%
- Quality & results1911%
- Honesty & trust53%
- Communication21%
- Price & value11%
What customers talk about
We read 114 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very nice and professional drivers got to my destination in no time safe and sound luxury style”
“I would highly recommend A &R Car and Taxi Service.”
“Very professional and was on time for pick up and drop off.”
“gave me excellent service, was very respectful & drove with ultra care!”
“Gianni is an amazing driver — always reliable, kind, and fun to talk to.”
“Communication was great, dressed very well!”
“last minute emergency and couldn’t get a flight so they quoted me a good price to go to Fort Worth Texas from Memphis tn I highly recommend to compan…”
People customers mention
- Armani 6 reviews
- Desmond 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired A & R Car And Taxi Service for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Melinda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very nice and professional drivers got to my destination in no time safe and sound luxury style
Yahleah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
gave me excellent service, was very respectful & drove with ultra care! will book again!
ChelleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I would highly recommend A &R Car and Taxi Service. They came through for me at the last minute. Thank you all so much and keep doing what you doing!
Jackara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Amazing experience. Very professional and was on time for pick up and drop off. Will be a regular customer for sure.
Cara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Very professional! Communication was great, dressed very well! no complaints at all book a&r !!!!!!!
Drew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This Limousine Service Is Amazing I Booked An Business Trip To Atlanta Last Minute And I Needed Transportation Out Of Memphis TN A&R Car And Taxi Service Was The First I Ran By On Google Listing I Called And Spoke To A Very Nice Young Lady They Told Me What They Had Available I Picked The Black Truck Option The…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Limousines | 2 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 122 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Melinda Bells1 reviewTotal number of Google reviews Melinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice and professional drivers got to my destination in no time safe and sound luxury style
Yahleah Love2 reviewsTotal number of Google reviews Yahleah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlegave me excellent service, was very respectful & drove with ultra care! will book again!
Chelle MoreheadLocal Guide · 19 reviewsTotal number of Google reviews Chelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI would highly recommend A &R Car and Taxi Service. They came through for me at the last minute. Thank you all so much and keep doing what you doing!
Rushton Nails1 reviewTotal number of Google reviews Rushton has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood service went from convington to Dyersburg
Lamia Kinnell1 reviewTotal number of Google reviews Lamia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest in Memphis!! No hesitation
Jackara Jones4 reviewsTotal number of Google reviews Jackara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing experience. Very professional and was on time for pick up and drop off. Will be a regular customer for sure.
Jennifer Smith6 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI cannot say enough great things about A&R Car & Taxi Service! What a wonderful company with such caring people who work there. My young-adult daughter was on her way from Nashville to Memphis on a Friday evening to attend her friend’s birthday party, and her car broke down. She was 45 minutes outside of Memphis and had to pull off the highway and onto a country road exit with a single gas station. Her friends at the birthday party had been drinking so no one could pick her up. She tried both Uber and Lyft, but neither would drive to where she was located. And it was going to take me 3.5 hours to get to her, while she’s sitting alone in her car, at a gas station on a country road. I began calling car services in Memphis to see if anyone could help us with a quicker solution. When I talked to Armani at A&R, he was just the nicest person and said he would arrange to pick her up and safely get her to her friends in Memphis, which he did! In fact, he picked her up himself in a black Cadillac Escalade dressed in a black suit & tie, and my daughter said they had a lovely conversation during the ride. Armani’s professionalism, kindness and speed at which he arrived to rescue my stranded daughter was above and beyond. Support this wonderful business, and do yourself a favor if you want a top-notch car service by using A&R.
Cara Thomas4 reviewsTotal number of Google reviews Cara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional! Communication was great, dressed very well! no complaints at all book a&r !!!!!!!
Drew Finley1 reviewTotal number of Google reviews Drew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis Limousine Service Is Amazing I Booked An Business Trip To Atlanta Last Minute And I Needed Transportation Out Of Memphis TN A&R Car And Taxi Service Was The First I Ran By On Google Listing I Called And Spoke To A Very Nice Young Lady They Told Me What They Had Available I Picked The Black Truck Option The Driver Arrived On Time As Scheduled Was Dressed In Black & White Proper Attire And Spoke Very Professional I Recommend To Any One Looking To Book A Black Truck
Business details
- Address: 1380 Worthington St, Memphis, TN 38114
- Phone: (901) 456-0290
- Website: arcarandtaxiservice.com
- Service area: Memphis, TN