Kellie Bundy3 reviewsTotal number of Google reviews Kellie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGoey is amazing!!!
Response from the owner · 6 days ago
Thank you
A&Z Junk Cars
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%91+25.7Replies to reviews 8%100+8.2Experts Score= 94Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#82 of 110 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 26%
5.0 ★★★★★ 290 Google reviews · 24 photos
99%five-star reviews
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
Oct 2026latest review
A&Z Junk Cars at a glance
Google reviewers rate the business five stars based on two hundred and ninety reviews, with the owner responding to ninety-five percent of feedback. Customers frequently cite rapid same-day pickups, fair cash payments, and professional communication as key benefits. However, a pattern in low-star reviews indicates that some customers experienced missed appointment times or abrupt phone endings, suggesting occasional inconsistencies in scheduling reliability.
- Google rating: 5.0 out of 5 from 290 reviews (99% five-star).
- Reviews on this page: 290 Google reviews (270 with written comments, 10 with photos).
- Owner responses: the business replied to 95% of reviews.
- Most recent review: October 28, 2026.
- Service: Junk Removal serving Dearborn Heights, Michigan.
Data from Google, last updated October 28, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A&Z Junk Cars: 95/100 on this factor. Category median: 98.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A&Z Junk Cars: 91/100 on this factor. Category median: 98.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A&Z Junk Cars: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A&Z Junk Cars: 100/100 on this factor. Category median: 92.A
100
Bar = this company · dark tick = category median.
Star ratings
290 Google reviews we collected
- 5 stars28799%
- 4 stars10%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 270 written reviews
- Praise476100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Speed & response12626%
- Staff & attitude10622%
- Would recommend8919%
- Price & value6113%
- Honesty & trust419%
- Quality & results357%
- Communication184%
What customers talk about
We read 270 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Joey cane fast paid what he promised I highly recommend”
“The driver was very respectful and a very special person 🙏🏾👍🏾”
“Joey very fast pick up paid what he promised I highly recommend”
“I've gone with these guys twice now and both times they were here quick and we settled on a great price.”
“Joey very honest give more i want I highly recommend”
“Great service and free towing got a good amount for my car and hassle free I couldn't ask for more.”
“He answered all of our questions and the process was easy and smooth.”
People customers mention
- Joey 44 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired A&Z Junk Cars for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
Alexandria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Joey was very helpful and honest. He answered all of our questions and the process was easy and smooth. Would definitely recommend to family and friends.
Marquita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very good and nice I was stranded and he help junk the car and help me get home he did not leave me stranded very good help
Niki7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
HUGE thank you to owner Joey, and his team. They came out to remove our car the same day we called, showed up on time, and were so kind through the whole process. Highly recommend!!
Tracy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Joey is the best! Thank you and God bless you. I am greatful for the help with the car! High recommendation!
Franklin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They really had the highest pay out for my junk van. They really came same day. Just give them 2 hours and they will be there cash in hand. Easy and quick!
Gary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great people giving great service. I've gone with these guys twice now and both times they were here quick and we settled on a great price. Will recommend these guys anytime.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Vehicle recycling | 31 | — |
| Vehicle purchasing | 6 | — |
| Vehicle wrecking | 3 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 290 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Ron Woods5 reviewsTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJoey cane fast paid what he promised I highly recommend
Alexandria McGee1 reviewTotal number of Google reviews Alexandria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJoey was very helpful and honest. He answered all of our questions and the process was easy and smooth. Would definitely recommend to family and friends.
Response from the owner · a week ago
Thank you, and I appreciate you I’m always here to serve you you and your family. Thank you.
Chris Thomas1 reviewTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe driver was very respectful and a very special person 🙏🏾👍🏾
Response from the owner · a week ago
Thank you sure well do
Ronald Wagganer1 reviewTotal number of Google reviews Ronald has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJoey very fast pick up paid what he promised I highly recommend
Response from the owner · a week ago
Thank you so much
Marquita Collins1 reviewTotal number of Google reviews Marquita has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good and nice I was stranded and he help junk the car and help me get home he did not leave me stranded very good help
Response from the owner · a week ago
Always customer first this is how we taking care of customers thank you for your business I
Bethaney ZuckLocal Guide · 30 reviewsTotal number of Google reviews Bethaney has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent communicator, quick and a very kind human.
Response from the owner · 3 weeks ago
Thank you so much
Niki Dethloff7 reviewsTotal number of Google reviews Niki has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHUGE thank you to owner Joey, and his team. They came out to remove our car the same day we called, showed up on time, and were so kind through the whole process. Highly recommend!!
Response from the owner · a month ago
I appreciate you that’s so nice of you thank you again
parimal patel4 reviewsTotal number of Google reviews parimal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience selling my 09 Ford Flex.
Response from the owner · a week ago
I appreciate your review
Tracy Ann9 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJoey is the best! Thank you and God bless you. I am greatful for the help with the car! High recommendation!
Response from the owner · a week ago
Thank you so much Joey always here to serve you
Business details
- Address: 6641 Whitefield St, Dearborn Heights, MI 48127
- Phone: (313) 777-0777
- Website: az-junkcars.com
- Service area: Dearborn Heights, MI