Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts

Experts Reviews · Company report
A+ Auto Repair of Redwood City logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

A+ Auto Repair of Redwood City

Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 4.9★ from 298 Google reviews

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Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A+ Auto Repair of Redwood City is better than 90% of auto glass repair.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 86% of auto glass repair.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A+ Auto Repair of Redwood City is better than —% of auto glass repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 90% of auto glass repair.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A+ Auto Repair of Redwood City is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A+ Auto Repair of Redwood City is better than 100% of auto glass repair.A
100

Reviews for your job

Customers hired A+ Auto Repair of Redwood City for 8 kinds of job.

A+ Auto Repair of Redwood City for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Auto engine diagnostic”

John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

Justin, Sean, and Allie are great to work with at A+ auto. My old car gives me problems and they always get me in right away and fixed fast. Great customer service.

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto maintenance
BillLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin and the entire staff were great. Best customer service I've had in a long time. They went out of their way to make me feel like I was a long time customer. It was my first visit. Work was done in a very timely manner. Actually earlier than expected. This is now my go to place for full service care. Thanks again for a job well done 👏

Reasonable priceAuto engine diagnosticEngine repair
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great team. Best mechanic in the bay! Highly recommend. Justin and the team at A+ Auto always make me feel like a rockstar and go above and beyond with customer service. Customer for life 🔥💪😊

TransmissionElectrical repairAir & cabin filter replacement
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service provided. Kept me updated through the whole process!

Great priceAuto engine diagnosticEngine repairAuto maintenance
Craig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent serve and friendly employees. Great job at reasonable price.

Auto battery replacementGeneral repairs & maintenanceAuto engine diagnostic
Erlan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I recently brought my 2002 C5 Corvette into A+ Auto Repair of Redwood City for a coolant leak and I honestly couldn’t be more impressed with my experience there. The pricing was very reasonable, but what stood out to me the most was the customer service. It was absolutely top tier. Justin helped me throughout the…

Auto water leak repairAuto engine diagnosticVehicle Inspection
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent experience with A+ Japanese Auto Repair Shop - they quickly diagnosed my car's overheating issue, explained the problem with photos/videos and did not try to overcharge, and covered a Lyft ride home while waiting for the car to be fixed. Would highly recommend using them!

Reasonable priceAuto engine diagnostic
SmittyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome experience trusting my vehicle to the care of Justin and Moss and their Team! On time, on budget and significant driving performance improvement. I Highly Recommended This Shop!

Reasonable priceTransmissionGeneral repairs & maintenanceAuto A/C recharge
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceTransmissionAir & cabin filter replacementExhaust
Gail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceAuto water leak repairAuto engine diagnosticTire rotations

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 63%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance39—
Vehicle Inspection26—
Oil change25—
Auto maintenance17—
Air & cabin filter replacement17—
Transmission17—
Brakes17—
Tires15—

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